Nice riverview townhome but cleanliness needs to be improved
My husband & I rented this to celebrate our 1st anniversary. We have stayed in multiple types of accommodations, and we are not overly picky about certain things, but for the price paid not only for the unit itself but the separate cleaning fees that were charged, we were expecting much more in terms of cleanliness and making sure items are in working order.PROSAccuracy of photosPleasing decorOverall layout of unitComfortable bedRiverview with access to boat dockQuiet neighborhoodProximity to activitiesNEEDS IMPROVEMENTAttention to detail given to cleanliness (both inside & outside of unit)Thorough walkthrough of unitMultiple items in disrepair or needing replacementGuest contact knowledge of areaResponse time from guest contactI'm not sure if our experience was an exception as there are not many reviews of this unit at the time of our rental, but there were several items that were not cleaned to a basic expectation. It was clear there was not a thorough walkthrough prior to our arrival to ensure a comfortable stay; we found a few items in disrepair or that needed to be replaced and what looked like belongings from previous renters still in drawers & cabinets. Overall, we enjoyed the relaxing environment and were hoping for warmer weather, but this wasn't completely the experience we wanted to celebrate our anniversary.