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Western Inn

2.5 star property

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Photo gallery for Western Inn

Lobby
Hallway
Front of property
Indoor pool
Standard Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

6.2 out of 10

Popular amenities

  • Breakfast included
  • Pool
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
1842 Madison Ave., Council Bluffs, IA, 51503
  • Place, Iowa Western Community College
    ‪3 min drive‬
  • Place, Horseshoe Council Bluffs
    ‪5 min drive‬
  • Place, Henry Doorly Zoo and Aquarium
    ‪9 min drive‬
  • Airport, Omaha, NE (OMA-Eppley Field)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby
AmericInn by Wyndham Council Bluffs
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.3 out of 5, 971 reviews
The price is CHF 61
includes taxes & fees
10 Nov - 11 Nov
AmericInn by Wyndham Council Bluffs

About this property

Western Inn

Suburban hotel with free breakfast and 24-hour front desk
An indoor pool, coffee/tea in a common area and a business centre are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a library and express check-out are on-site.
Western Inn offers 51 accommodations with a hairdryer and free toiletries. Televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an indoor pool.
Our customers tell us that they can't get enough of the helpful staff at Western Inn. During your stay, you're just a quick walk from Bowlero Council Bluffs. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a business centre and library
  • Guests speak favourably about the value of their stay and the clean guestrooms
  • 9 minutes by car from Henry Doorly Zoo and Aquarium and 9 minutes from Harrah's Council Bluffs Casino
  • Dogs welcome for a fee (restrictions apply)
WiFi is free in public spaces. There's an onsite business centre. Free breakfast is served. An indoor pool, a library, and a vending machine are also featured at the business-friendly Western Inn. Free self parking is available.

This Council Bluffs hotel is smoke free.

Guests are served a free continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • In-room microwave
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: 1:30 AM
Late check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Western Council Bluffs
Western Inn Council Bluffs
Western Inn
Western Inn Hotel
Western Inn Council Bluffs
Western Inn Hotel Council Bluffs

Western Inn Reviews

Reviews

6.2
Rating 10 - Excellent. 200 out of 1015 reviews
Rating 8 - Good. 243 out of 1015 reviews
Rating 6 - Okay. 176 out of 1015 reviews
Rating 4 - Poor. 175 out of 1015 reviews
Rating 2 - Terrible. 221 out of 1015 reviews

6.0/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Angela

Stayed 1 night in Jul 2025

8/10 Good

Carl

Always room for improvement!
Stayed 2 nights in Aug 2025

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities
Staff was very polite nice and accommodating.
Stayed 1 night in Jul 2025

10/10 Excellent

Jamea

Liked: Cleanliness, staff & service, property conditions & facilities
Like everything about it the people the rooms everything was great
Stayed 1 night in Jul 2025

2/10 Terrible

Jake

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Property didn't look like the pictures posted. Got there and the first room was stained and dirty. Toilet wouldn't flush. Got moved to their "best room" .. once in the room there were holes in the bathroom doors, window glass was falling out of the opening to the outside of the property. Bed sheets were stained as well as the chairs in the room for sitting. Strong urine odor in bathrooms of both rooms. Receptionist was nice and understood the concern. He mentioned he has told the owner about these issues before and they do not care or make any changes. Receptionist was honest and tried to help as much as he could. Property owner is to blame for how this all was. Other guest were trying to also leave due to the same issues. Place should be shut down.
Stayed 2 nights in Jul 2025

4/10 Poor

DUSTIE

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Julie

Stayed 3 nights in Jul 2025

6/10 Okay

Amy M

Travelled with family
Liked: Cleanliness, staff & service

OK describes this place well.

We had 2 rooms. One had great AC. The other could not get cool. The beds are not comfortable. There’s a train that sounded like it was going to come through the hotel.
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Go anywhere but here

Horrible
Stayed 1 night in Jul 2025

8/10 Good

Matthew

Business traveller
Nice stay. Decent no frills room. The first room they gave me smelled pretty horrible so I requested a new room. The second room was much better.
Stayed 1 night in Jul 2025

4/10 Poor

Samantha

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

Entering the building it was misty smelling. No clerk. We had to ring a bell still. Nothing so then had to call. The place was dirty. We didn’t even eat there for breakfast. One of the reasons we stayed there was for the pool and the kids didn’t even wanna swim in it because there was bugs in it and there was underwear on the counter in the boys bathroom and the toilets were disgusting. If anything I would like my money back, but I don’t think that’s gonna happen.
Stayed 1 night in Jul 2025

6/10 Okay

Kevin

Stayed 2 nights in Jun 2025

8/10 Good

Janette

Stayed 3 nights in Jul 2025

6/10 Okay

Michelle

Travelled with family

Meh at best

Very hard bed and pillow. Beer cans all over pool area, dirty underwear in me d locker room. Breakfast was poor quality, world's worst coffee
Stayed 1 night in Jul 2025

2/10 Terrible

Cecilio

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Awful stale smell.
Stayed 1 night in Jun 2025

8/10 Good

Luca

Liked: Cleanliness
As cheap hotels go, it was solid. Got a room for the college world series. Beds were comfy, shower was hot, room was clean. My only complaint is that the rooms were very very hot even with the AC on full blast the whole time.
Stayed 3 nights in Jun 2025

10/10 Excellent

Paul

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here often. Staff is polite and respectful. Affordable and convenient. -Paul
Stayed 1 night in Jun 2025

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Staff great Run Down

The bed was ok the AC worked after they changed my room but there where holes in walls wires showing everywhere it was dirty from the entering banister on the stair way was painted white but was black from dirty hands no elevator , the tub would not drain when I showered I was stand in water above my ankles ! The staff was friendly the coffee was good !
Stayed 1 night in Jun 2025

4/10 Poor

Pete

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property is in poor condition! The first room we were put in the air conditioner blew out hot air and the shelf was falling off the wall. We ere moved and that was better. The parking are is very poor and the breakfast was bad, we grabbed a banana and it was bruised and rotten. We definitely would not stay there again
Stayed 1 night in Jun 2025

2/10 Terrible

Allison

Disliked: Cleanliness, staff & service, property conditions & facilities
The host was on his phone for check out and didn't even look at us. The air conditioner did not work properly, the faucet dripped, and
Stayed 1 night in Jun 2025

10/10 Excellent

Mohamed

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great clean & unbeatable price
Stayed 1 night in May 2025

6/10 Okay

Justin

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Ok stay

This is a cheaper hotel. Ice machine was good. Breakfast wasnt great. Entryway was pretry dirty. Pillows were not good.
Stayed 5 nights in Jun 2025

10/10 Excellent

Victor

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff they either have it or they don't but will make sure your needs are met Ours were
Stayed 1 night in Jun 2025

6/10 Okay

Eric

Travelled with family

Check-in was a disaster

I called ahead at 9 pm to tell them we would be in early in the morning. When we showed up at 5 am they would not let me check in. Had to wait til 9 am so we could check in.
Stayed 2 nights in Jun 2025