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Holiday Inn Express & Suites Courtenay - Comox by IHG

3.5 star property

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Photo gallery for Holiday Inn Express & Suites Courtenay - Comox by IHG

Exterior
Meeting facility
Reception
Free daily continental breakfast
Indoor pool

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
310 HUNT ROAD, Courtenay, BC, V9N 9B8
  • Place, Courtenay and District Memorial Outdoor Pool
    ‪12 min walk‬
  • Place, Courtenay and District Museum and Paleontology Centre
    ‪2 min drive‬
  • Place, Crown Isle Resort and Golf Community
    ‪3 min drive‬
  • Airport, Campbell River, BC (YBL)
    ‪32 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Hearing Accessible

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Hearing Accessible

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

9.8 out of 10
Exceptional
(42 reviews)
  • 360 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Basic Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 360 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 360 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Room, 1 King Bed, Mountain View

Desk, laptop workspace, blackout curtains, iron/ironing board

Panoramic Room, 1 King Bed, Mountain View

9.4 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 360 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Mountain View

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Suite, 1 King Bed, Mountain View

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 415 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Suite, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Classic Suite, 2 Queen Beds

  • 415 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(4 reviews)
  • Mountain view
  • 415 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room

  • 360 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

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Bayside Resort, an Ascend Collection Resort
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  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
4.6 out of 5, Wonderful, 1,003 reviews
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includes taxes & fees
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About this property

Holiday Inn Express & Suites Courtenay - Comox by IHG

An indoor pool, a 24-hour fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site.
Holiday Inn Express & Suites Courtenay - Comox by IHG offers 93 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels.

This Courtenay hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express & Suites Courtenay - Comox by IHG. During your stay, you'll be within walking distance of Courtenay and District Memorial Outdoor Pool. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business centre, a meeting room and conference space
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the comfy beds and cleanliness
  • 12 minutes on foot from Courtenay and District Memorial Outdoor Pool and a 2-minute drive from Simms Millennium Park
  • Pets welcome for a fee (restrictions apply)
Holiday Inn Express & Suites Courtenay - Comox by IHG offers its guests an indoor pool and a 24-hour fitness centre. WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 340 square feet (32 square metres) and includes conference space. The business-friendly Holiday Inn Express & Suites Courtenay - Comox by IHG also features coffee/tea in common area, express check-in, and a lift. Self parking is free.

This 3.5-star Courtenay hotel is smoke free.

Guests are served a free continental breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 340 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lever door handles
  • Lift (90 centimetre wide door)
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (90 centimetre high)

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per pet, per night
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Holiday INN EXP Stes Courtenay Comox
Holiday Inn Express Suites Courtenay Comox by IHG
Holiday Inn Express Suites Courtenay Comox an IHG Hotel
Holiday Inn Express and Suites Courtenay Comox by IHG Hotel
Holiday Inn Express and Suites Courtenay Comox by IHG Courtenay

Holiday Inn Express & Suites Courtenay - Comox by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 532 out of 735 reviews
Rating 8 - Good. 146 out of 735 reviews
Rating 6 - Okay. 36 out of 735 reviews
Rating 4 - Poor. 9 out of 735 reviews
Rating 2 - Terrible. 12 out of 735 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Alexis

Stayed 2 nights in Jan 2026

8/10 Good

Lynne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good. Variety in the hot breakfast would have been nice.
Stayed 3 nights in Nov 2025

10/10 Excellent

Mark Zeus A

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jan 2026

10/10 Excellent

Josip

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Yui was awesome
Stayed 1 night in Jan 2026

10/10 Excellent

Craig

Stayed 1 night in Jan 2026

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very friendly and helpful staff. Great room and amenities. Love the included breakfast, really the reason we choose to stay here over other places.
Stayed 2 nights in Jan 2026

8/10 Good

Christina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, friendly staff, comfy beds, nice rooms, great breakfast! We will stay here again, for sure. Only dropping a star due to the pool being out of commission while we were there. It was the reason we booked this hotel over some other options so was quite a disappointment.
Stayed 2 nights in Jan 2026

10/10 Excellent

Hyunchoul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

2/10 Terrible

Joshua

Disliked: Cleanliness, amenities, property conditions & facilities
Upon check in they tried to put me into a different room, not the room that I had booked and already paid for. The response to that was they no longer had that room available. The hotel was dirty, so were the rooms. When I got to my room there was a dirty towel on the floor, urine on the toilet, and hair on the floor. The gym had popcorn all over the floor for the three days that I was there, half the equipment was out of order and while the pool looked just fine it was closed as well. Terrible hotel, I’ll never stay at a Holiday Inn Express again.
Stayed 4 nights in Jan 2026

8/10 Good

Barry, Calgary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I hadn't planned on or checked into youth hockey teams staying so you can imagine my concern when I arrived and the lobby was full of pizza and kids... The hotel did a great job and the rooms are super quiet so no problem at all. And despite being overwhelmed at the desk they managed to fix a housekeeping error (no towels) and found some real wine glasses for us. Well done!
Stayed 1 night in Jan 2026

10/10 Excellent

Amanda

Stayed 1 night in Jan 2026

4/10 Poor

William

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room was fine. However we were double billed for the room. Now we have to work to get it straightened out.
Stayed 2 nights in Dec 2025

10/10 Excellent

Sonya

Liked: Cleanliness, staff & service, amenities
Lovey stay
Stayed 1 night in Nov 2025

10/10 Excellent

Ericson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and plenty of charging stations for EV vehicles.
Stayed 4 nights in Dec 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff. Great breakfast!
Stayed 1 night in Dec 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2025

10/10 Excellent

Ihor

Stayed 1 night in Dec 2025

8/10 Good

Joanna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sofa looked a bit dirty still with stains - had to put the extra sheet over it. I thought the breakfast would be continental but it was a hot breakfast so it was a nice surprise. Sausage was good. Eggs were dry. They don't have complimentary bottles of water, which is disappointing but they do fill up your water bottle for you except you have to go to the lobby to get it - it's a bit of a hassle if you have children. They only have two carts so when we were checking out it was all being used, so we had to make multiple trips back and forth. All in all a good hotel, staff are friendly. Bed isn't all that comfortable, clean enough.
Stayed 2 nights in Dec 2025

10/10 Excellent

Paula, Tumbler Ridge

Stayed 1 night in Dec 2025

8/10 Good

Ryan

Liked: Cleanliness
.
Stayed 2 nights in Dec 2025

10/10 Excellent

Geoffrey Leonard

Liked: Cleanliness, staff & service, property conditions & facilities
YES
Stayed 1 night in Dec 2025

10/10 Excellent

Sheila

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in Dec 2025

10/10 Excellent

Meagan

Stayed 5 nights in Dec 2025

10/10 Excellent

Mac

Liked: Amenities
Was hoping for a hotub in the pool area. But overall excellent spot. Easy access to the ski hill and restaurants and grocery stores are very close.
Stayed 1 night in Dec 2025

10/10 Excellent

sahara mae

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean Room ❤️❤️ and very accommodating staff❤️❤️ Breakfast is a big impact to us. Thank you holiday inn My family enjoy staying here.
Stayed 1 night in Dec 2025