Although the staff in person were great, my experience prior to checking in was stressful. Booking through Wotif to pay at the property, only to be harassed by text, email and phone to pay prior to arrival just because there was a festival happening, was not ideal. Once sorted all went fairly smooth. However, although our room was clean and comfortable and spacious, the dishes and cutlery were left out on the bench, and in making up our room each day, we discovered that our dirty dishes were not cleaned or replaced, but if they looked clean they were stacked back with the clean dishes. This means the cleaners are lazy.