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Iberostar Waves Cozumel - All Inclusive

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Exterior
Property video
Outdoor treatment area, body treatments, hydrotherapy, aromatherapy
Restaurant
Beach bar
Luxury
VIP Access
4.5 star property
9.0

Wonderful

Luxury family-friendly property near San Francisco Beach

A free breakfast buffet, a swim-up bar and a terrace are just a few of the amenities provided at Iberostar Waves Cozumel - All Inclusive. With a beachfront location, scuba diving and kayaking, this property is the perfect place to soak up some sun. Treat yourself to hydrotherapy, aromatherapy or a body scrub at Spa Sensations, the on-site spa. Be sure to enjoy a meal at any of the 5 on-site restaurants. Fitness classes and yoga classes are offered at the gym; other things to do include windsurfing. Free in-room WiFi is available to all guests, along with shopping on-site and a coffee shop/cafe.

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Km 17 782 Carretera Costera Sur, El Cedral, Cozumel, QROO, 77600
  • Place, San Francisco Beach
    ‪8 min walk‬
  • Place, Arrecifes de Cozumel National Park
    ‪8 min walk‬
  • Place, Nachi Cocom Beach Club & Water Sport Center
    ‪4 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪35 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Premium Room

Balcony view

Premium Room

8.4 out of 10
Very good
(138 reviews)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, Ocean View

Free minibar, in-room safe, desk, laptop workspace

Premium Room, Ocean View

7.0 out of 10
Good
(2 reviews)
  • Ocean view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room (Near Pool)

Free minibar, in-room safe, desk, laptop workspace

Premium Room (Near Pool)

8.6 out of 10
Excellent
(63 reviews)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room

Balcony view

Premium Room

8.8 out of 10
Excellent
(14 reviews)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room (Near Pool)

Free minibar, in-room safe, desk, laptop workspace

Premium Room (Near Pool)

9.0 out of 10
Wonderful
(6 reviews)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Suite

Free minibar, in-room safe, desk, laptop workspace

Suite

8.6 out of 10
Excellent
(8 reviews)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite

Free minibar, in-room safe, desk, laptop workspace

Suite

  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room (Promo)

Free minibar, in-room safe, desk, laptop workspace

Premium Room (Promo)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 25 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room (Tropical View)

Balcony view

Premium Room (Tropical View)

8.0 out of 10
Very good
(5 reviews)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Suite, Oceanfront

Free minibar, in-room safe, desk, laptop workspace

Suite, Oceanfront

  • Ocean view
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room (Tropical View)

Balcony view

Premium Room (Tropical View)

  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, Ocean View

Free minibar, in-room safe, desk, laptop workspace

Premium Room, Ocean View

  • Ocean view
  • 25 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Suite, Oceanfront

Free minibar, in-room safe, desk, laptop workspace

Suite, Oceanfront

  • Ocean view
  • 58 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room (Promo)

Free minibar, in-room safe, desk, laptop workspace

Premium Room (Promo)

  • Garden view
  • 25 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room (Pure Wellness)

Free minibar, in-room safe, desk, laptop workspace

Premium Room (Pure Wellness)

  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room (Pure Wellness)

Free minibar, in-room safe, desk, laptop workspace

Premium Room (Pure Wellness)

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

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About this property

Iberostar Waves Cozumel - All Inclusive

Catch some rays at the beach or spend the day relaxing at Iberostar Waves Cozumel - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
Iberostar Waves Cozumel - All Inclusive offers 293 air-conditioned accommodations with free minibar items and a safe. Rooms open to balconies. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Cozumel property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include outdoor tennis courts, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa Sensations has massage/treatment rooms and outdoor treatment areas. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Iberostar Waves Cozumel - All Inclusive's great beach location gets high marks from our customers. During your stay, you're just a quick walk from San Francisco Beach. Features include free breakfast, free WiFi in public areas and free valet parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Options for a bite to eat or a refreshing drink include 5 restaurants, a coffee shop, a swim-up bar and 5 bars/lounges
  • Take a swim in the outdoor pool
  • Treat yourself to hydrotherapy, aromatherapy or body scrubs at Spa Sensations
  • Services include babysitting, a children's club and a concierge
  • On-site recreation includes 2 outdoor tennis courts, a gym and a sauna
  • Guests have great things to say about the clean guestrooms and the beach
  • 7 minutes by foot from San Francisco Beach and a 3-minute drive from Mr. Sancho's Beach Club
Some rates at Iberostar Waves Cozumel - All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Iberostar Waves Cozumel - All Inclusive offers its guests a full-service spa, outdoor tennis courts, and an outdoor pool. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a swim-up bar. Free breakfast is available daily. WiFi is free in public spaces.

A children's pool, a fitness centre, and a sauna are also featured at the luxury Iberostar Waves Cozumel - All Inclusive. Self parking and valet parking are free.

This 4.5-star Cozumel property is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.
Iberostar Waves Cozumel - All Inclusive has 5 restaurants on site.

All-inclusive details

All-inclusive room rates at Iberostar Waves Cozumel - All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals and snacks included
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Tennis

Entertainment

On-site live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Farming classes
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Windsurfing
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Built in 1999
  • Eco-friendly cleaning products used
  • Living plant wall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 82.12 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Up to 2 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

All Inclusive Cozumel Iberostar
All Inclusive Iberostar Cozumel
Cozumel Iberostar
Cozumel Iberostar All Inclusive
Iberostar All Inclusive Cozumel
Iberostar Cozumel
Iberostar Cozumel All Inclusive
Iberostar Cozumel Hotel Cozumel
Iberostar Cozumel Mexico
Iberostar Cozumel All Inclusive All-inclusive property
Iberostar Cozumel All Inclusive
Iberostar Waves Cozumel All Inclusive
Iberostar Waves Cozumel - All Inclusive Cozumel
Iberostar Waves Cozumel - All Inclusive All-inclusive property

Iberostar Waves Cozumel - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 627 out of 1004 reviews
Rating 8 - Good. 231 out of 1004 reviews
Rating 6 - Okay. 98 out of 1004 reviews
Rating 4 - Poor. 35 out of 1004 reviews
Rating 2 - Terrible. 13 out of 1004 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Kraig

Liked: Cleanliness, amenities, property conditions & facilities
The resort is so nice looking with unique features at the resort and your room. The staff is always friendly and helpful. The bartenders will give you some pretty nice stuff if you ask for it. The restaurants are a little loud so we ended up doing the buffet after the first few nights. Fortunately the buffet always has some nice food.
Stayed 7 nights in Jan 2026

8/10 Good

Rodney

Stayed 7 nights in Jan 2026

6/10 Okay

David, Brownstown twp

Liked: Cleanliness, amenities, property conditions & facilities
Staff and entertainment was outstanding. We liked the grounds and critters. The drinks were very good. The food was OK. Our room had a musty smell and the bathroom was damp. It was nearly impossible to get a lounge chair by the pool. Entrance door mat would be helpful to keep debris out of the room.
Stayed 8 nights in Jan 2026

6/10 Okay

Alfred

Travelled with family, Travelled with group
Liked: Amenities
First of all this property is touting itself as a five-star resort which is absolutely not the case, if you're expecting 5 star hospitality then look someplace else. I suppose it might have been a five-star when it opened in the 90s but today I give it a three star. Maintenance was quick to respondas I had five service requests in the room from toilet mechanical issues to the AC and making a terrible racket usually at 3:00 a.m. Tipping is important here as it definitely increases the service availableity and effort by the staff (bring change). The highlight of this property is the dive shop Dressel divers. Very professional well organized dive shop that can handle large and small groups and everything in-between.
Stayed 7 nights in Jan 2026

8/10 Good

James

Stayed 8 nights in Jan 2026

10/10 Excellent

Tom

Stayed 7 nights in Jan 2026

8/10 Good

Kay

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean. The resort was beautiful. The food was decent but not excellent. The staff was all great!
Stayed 7 nights in Jan 2026

10/10 Excellent

Blake

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This was the best resort my wife and I have been to. So much fun. Staff is unreal. Super well organized, super friendly. Food at the restaurants was great. We will be coming back soon!
Stayed 4 nights in Jan 2026

10/10 Excellent

Frederick

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 5 nights in Dec 2025

10/10 Excellent

Brenda

Stayed 4 nights in Oct 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The Iberostar in Cozumel is an exceptional resort! The staff is so hospitable and extremely friendly. You feel pampered from the moment that you arrive. The grounds are beautifully manicured and lush. The rooms are spotless and impeccably cleaned and stocked daily. There are five restaurants , and they all offer different, delicious cuisine every night. From Thai, to Mexican to BBQ, so much great food! The Snack Shack, just steps away from the pools and beach, has a great balance of all day food choices- fresh melons, fruit, pastries, cheese, hamburgers, fries, hot dogs, ice cream, and so much more. Parents and children are kept happy between meals. There is an excursion coordinating office right at the resort. Go scuba diving, snorkeling, kayaking, and so much more! The boats leave right from the pier at the resort. So convenient! The beach and snorkeling/ swimming at the resort is calm, beautiful and safe. I could go on and on! My husband and I stayed for seven days, and we will definitely be going back! Highly recommend this resort!!!
Stayed 6 nights in Jan 2026

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, buffets had a large variety of food.
Stayed 7 nights in Jan 2026

6/10 Okay

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything they sale is way overcharge
Stayed 6 nights in Jan 2026

4/10 Poor

Brandi, Forsyth

Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The food is just not up to par with comparable resorts there. It tastes like food you’d find on a knock off cruise ship.
Stayed 7 nights in Dec 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice place excellent food would definitely recommend this facility
Stayed 7 nights in Dec 2025

10/10 Excellent

Kelsey

Liked: Cleanliness, amenities, property conditions & facilities
My stay here was perfect. Enrique at the front desk was very helpful getting me checked in after a long travel day and lots of delays. The resort is beautiful, lots of activities, great food options, and easy access to scuba diving. I would definitely stay again.
Stayed 5 nights in Dec 2025

8/10 Good

Dawn

Travelled with family
Liked: Cleanliness
The staff was excellent, we have been there multiple times and aways enjoy it. We did use the spa for a massage and it was not up to par. The worst massage I have ever had
Stayed 6 nights in Dec 2025

8/10 Good

Janet

Liked: Cleanliness, property conditions & facilities
The entire staff and the service I received were superb.
Stayed 7 nights in Dec 2025

10/10 Excellent

Yeung

Liked: Cleanliness, staff & service, amenities
clean room, friendly staff, amazing breakfast buffet
Stayed 5 nights in Dec 2025

8/10 Good

Brandy

Stayed 7 nights in Dec 2025

10/10 Excellent

Didem

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
great staff, clean rooms, and food!
Stayed 5 nights in Dec 2025

10/10 Excellent

Jennifer, Belmont

Stayed 9 nights in Dec 2025

6/10 Okay

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Tried charging me multiple times, not the best food
Stayed 5 nights in Nov 2025

8/10 Good

Prasenjit, Mississauga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Windows are sealed in rooms! No ventilation!!,
Stayed 8 nights in Dec 2025

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed at Iberostar Waves Cozumel for a week and absolutely loved it. The resort is very clean, cozy, and well maintained, with a truly relaxed and laid-back atmosphere. The food was consistently good, with plenty of variety throughout our stay. What really stood out was the staff—everyone was incredibly friendly, welcoming, and always happy to help. One of the best parts was the beach and pool area. There were plenty of chairs available at all times, so there was no need to rush early in the morning to reserve a spot. The water is crystal clear, perfect for snorkeling right off the beach. We saw tons of fish, and even spotted a stingray, starfish, and a barracuda close to shore. Overall, this is a wonderful place to unwind, enjoy nature, and truly relax. We would happily return and highly recommend it to anyone looking for a peaceful Cozumel getaway.
Stayed 7 nights in Dec 2025