Love the pods, roomy and comfortable. Lots of great restaurants within walking distance. I was too tired to try the in-house pub but it looked great. Staff was friendly and helpful. Budget friendly option for Fernie!
The customer service was not good.
I booked, the check in time said 4pm, check out 10am.
We got to the property and there was a sign on the door said check in closes at 10pm.
Looked on the booking and the fine print at the bottom said check in ends at 11.
We got there and couldnât check in, we had to go book another hotel 45mins away. They wouldnât give any refund at all. Terrible experience. We didnât stay, their rules are so unclear and no budging. They just took the money and told us too bad. Donât stay here. Lots of other places.
As stated there was no air conditioning, it was a warm night and had to keep windows in room open along with corridor windows to try and let some breeze in. Also as stated there was a fan, but it did have a timer, so we had to keep waking up to turn the fan back on. Other than that, the lounge and patio was nice area to sit and have some drinks. The room was very clean.
Itâs good if you want somewhere cheap to stay. It was what we needed it to be. It wasnât terrible but not amazing either. The beds were decent and clean just the property overall was run down. We would probably stay again but compared to other hostels that are closeish it was lower in the star aspect.
This was our first time staying in a hostel. We stayed on the private room side as well as the family room side. It is a very unique place thats for sure. Very snowboarding vibes. If you are into fancy hotels this is not your place. I am rating this a five star experience becasue of the price point. First of furmost the staff is very kind and amazing. Everyone is in great spirirts and make you feel like you belong there. Yes this place needs to be updated but we stayed at this place for two nights for the price of one any where else. The kitchen downstairs has everything you need. You can also put your items in the fridge. No it does not have any breakfast options but if you pack your food it works great. We had no problems with cleanliness. Yes the rooms do not have AC. We just opened the window and let the breeze roll in. It is a bit of a party place but at the end where we were staying it was pretty quite for the most part. I have stayed at fancy hotels where the noise was much much worse. Even the guests were very friendly. Would this be my choice to stay in Fernie again? You bet!
The hotel would be suitable for 25year old backpackers. Fortunately a staff member helped us bring our luggage up the 23 stairs to our room. The amenities were limited to two tiny bars of soap and 2 bath towels. The property is for sale.
I was very curious to see a pod-type hotel right here in the Kootenays, and was quite pleased. It's nice to have a comfortable bed for 1 at a budget price, with hotels becoming fairly expensive across the board.
The staff were helpful and chill, and the bar/lounge area was great for a beer and game of pool.