Odeur desagreable dans la chambre, service de restauration mediocre, service tres lent, plus dâune heure pour attendre un dessert, manque amabilite du personnel du restaurant. Cet hotel nâest pas a la hauteur dâun 4 etoiles.
Property was average at best. Donât be fooled by the proximity to the airport, it is still a $40 uber to get there and you cannot walk it. There is a shuttle from the airport if you can it. We did not.
Itâs easy bus ride from Gatwick airport ( itâs local bus that take you there then walk a bit - as my late arrival the bus shuttle for hotel has not on service
Property was nice and clean with friendly staff, and super convenient for Gatwick. Only downside was tv in room, fiddly controls to get to channel guide, and loads of channels weren't tuned or were glitchy, I did try to report in the morning, but there was a big queue checking in.