Hotel in Cuenca with free breakfast and 24-hour front desk
Coffee/tea in a common area, laundry facilities and a 24-hour front desk are available at this smoke-free hotel. Free English breakfast and free WiFi in public areas are also provided. Additionally, tour/ticket assistance, a fireplace at reception and a front desk safe are on-site.
Hotel Casa San Rafael offers 13 accommodations with a safe and free toiletries. Each accommodation is individually decorated. Beds feature down duvets. LCD televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead.
This Cuenca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages, hypo-allergenic bedding and hairdryers can be requested. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hotel Casa San Rafael. During your stay, you're just a quick walk from Esqueletologia Museum. You'll find features such as free breakfast and free WiFi in public areas, plus a round-trip airport shuttle (surcharge).
Free English breakfast served daily
Free WiFi
Amenities include a front desk safe, laundry facilities and multilingual staff
Steps from Esqueletologia Museum and 3 minutes on foot from San Blas Park
Airport shuttle service available for a fee
Free breakfast is available daily. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly Hotel Casa San Rafael.
This 3.5-star Cuenca hotel is smoke free.
Guests are served a free English breakfast daily from 7:30 AM to 10:00 AM.
Room service (during limited hours) is available.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Height restrictions apply for on-site parking
Offsite parking available (USD 13 per day); reservations required
24-hour return airport shuttle on request for a surcharge
Food and drink
Free English breakfast available daily 7:30 AM to 10:00 AM
Coffee and tea in common areas
Family friendly
Laundry facilities
Separate bedroom
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Spa
In-room massages
Accessibility
No lift
More
1 building
3 floors
Built in 1920
Fireplace in lobby
Smoke-free property
Traditional architecture
Room amenities
Bedroom
Bedsheets provided
Down comforter
Hypo-allergenic bedding
Bathroom
Free toiletries
Hair dryer (on request)
Private bathroom
Rainfall showerhead
Shower
Towels provided
Entertainment
LCD TV with cable channels
Food and drink
Limited room service
More
Desk
Individual decor
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 8 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at Hotel Casa San Rafael
Children and extra beds
Children are welcome.
Kids stay free! Children 8 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be exempt from value-added tax (15%).
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Airport shuttle fee: USD 20 per person (return)
Airport shuttle fee per child: USD 10 (return), (from 6 to 12 years old)
Nearby parking fee: USD 13 per day (66 ft away)
Credit card charges are subject to a surcharge of 8 per cent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Hotel Casa San Rafael offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
We should mention
Children aged 8 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
Registered guests are the only ones allowed to be in guestrooms.