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Hotel Flore Boutique

3.0 star property

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Hallway
Reception
Front of property
Superior Studio Suite, 1 Queen Bed, Jetted Tub, City View | 1 bedroom, minibar, desk, laptop workspace
1 bedroom, minibar, desk, laptop workspace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking available
  • Room service
  • Breakfast included
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
Padre Aguirre 8-15 y Mariscal Sucre, Cuenca, Azuay, 10110
  • Place, New Cathedral of Cuenca
    ‪2 min walk‬
  • Place, Calderon Park
    ‪3 min walk‬
  • Place, Río Tomebamba & Calle Larga
    ‪10 min walk‬
  • Airport, Cuenca (CUE-Mariscal Lamar)
    ‪5 min drive‬

Room options

View all photos for Single Room

1 bedroom, minibar, desk, laptop workspace

Single Room

  • 19 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Basic Twin Room

1 bedroom, minibar, desk, laptop workspace

Basic Twin Room

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed and 1 Large Single Bed

View all photos for Superior Studio Suite, 1 Queen Bed, Jetted Tub, City View

Superior Studio Suite, 1 Queen Bed, Jetted Tub, City View | Living room | 30-inch LCD TV with cable channels, TV, heated floors

Superior Studio Suite, 1 Queen Bed, Jetted Tub, City View

  • 60 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio Suite

Deluxe Studio Suite | View from room

Deluxe Studio Suite

  • 70 sq m
  • City view
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds OR 1 Queen Bed

View all photos for Double Room, 1 Double Bed

1 bedroom, minibar, desk, laptop workspace

Double Room, 1 Double Bed

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite

1 bedroom, minibar, desk, laptop workspace

Family Suite

  • 30 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Triple Room

1 bedroom, minibar, desk, laptop workspace

Triple Room

  • 27 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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  • Parking included
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About this property

Hotel Flore Boutique

Baroque hotel with free breakfast and 24-hour front desk
Along with a restaurant, this smoke-free hotel has a snack bar/deli and valet parking. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include laundry facilities, a 24-hour front desk and tour/ticket assistance.
Hotel Flore Boutique offers 21 accommodations, which are accessible via exterior corridors and feature minibars and a hairdryer. This accommodation offers separate dining areas. 30-inch LCD televisions come with cable channels.

This Cuenca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Hotel Flore Boutique, you're just a quick walk from Convent of the Assumption. You'll find features such as free breakfast and free WiFi in public areas, plus a restaurant.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Valet parking and self-parking available for a fee
  • Amenities include a front desk safe, laundry facilities and a communal living room
  • Steps from Convent of the Assumption and Calderon Park
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. Free breakfast is available daily. Public spaces have free WiFi. An airport shuttle (available on request) is available for a fee. The business-friendly Hotel Flore Boutique also features tour/ticket assistance, laundry facilities, and room service (during limited hours). For a fee, parking is available.

This Baroque Cuenca hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.
Hotel Flore Boutique has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (USD 8 per day); reservations required
  • Return airport shuttle (surcharge) from 6:00 AM to 10:00 PM on request
  • Parking on site (USD 8 per day)
  • Valet parking on site (USD 8 per day)
  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A restaurant
  • Snack bar/deli

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Baroque architecture
  • Built in 1932
  • Communal living room
  • Renovated entire property - February 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Towels provided

Entertainment

  • 30-inch LCD TV with cable channels

Food and drink

  • Champagne service
  • Limited room service
  • Minibar
  • Separate dining area

More

  • Access via exterior corridors
  • Desk
  • Heated floor
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 15
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 20

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 9 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cots (infant beds) are available for USD 10.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 15 per person (return)
  • Self-parking fee: USD 8 per day
  • Valet parking fee: USD 8 per day
  • Nearby parking fee: USD 8 per day(656 ft away; open 24 hours)
  • Pet fee: USD 10 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 15 (subject to availability)
  • Late check-out fee: USD 20 (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Hotel Flore Boutique offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 9 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Flore Boutique Cuenca
Flore Boutique Cuenca
Hotel Flore Boutique Hotel
Hotel Flore Boutique Cuenca
Hotel Flore Boutique Hotel Cuenca

Hotel Flore Boutique Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 10 out of 23 reviews
Rating 8 - Good. 8 out of 23 reviews
Rating 6 - Okay. 1 out of 23 reviews
Rating 4 - Poor. 4 out of 23 reviews
Rating 2 - Terrible. 0 out of 23 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

8.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Mario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful and friendly, went out of their way to help
Stayed 2 nights in Sep 2022

6/10 Okay

Lisa

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

My observation

Cold in room, lobby, banisters very dusty, no chairs to sit in room.
Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
La atencion exelente; al hotel le falta algo fe mantenimiento, aunque estuve muy a gusto en el hotel
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was excellent. The staff was helpful, but minimal. English with our limited Spanish. Nice 3nights.
Stayed 1 night in Feb 2020

10/10 Excellent

Douglas L.

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Recommendation.

We so enjoyed our stay and will return. The restaurant provided simple, but very tasty food. They have done a lot of renovations and it shows. They do need someone to decorate the rooms to make it more cheerful. Also could add another chair or two in each room. The staff was fantastic. The location is one of the best in Cuenca. We enjoyed our stay.
Stayed 4 nights in Dec 2019

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2019

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Flore Boutique is a really nice hotel located right in the center of historic Cuenca. The staff is friendly and thoughtful. My room was clean and very comfortable. The breakfast provided was very good at their Florento Cafe downstairs. I highly reccomend this spot for your stay in Cuenca.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel just behind the cathedral. We rented the suite and was very big.
Stayed 2 nights in Aug 2018

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Would not recommend this place

Pros - convenient location in the heart of Cuenca's historic center, clean rooms, reliable wifi CONS- not really greeted at all by front desk who checked us in by showing us a room and leaving us there without the room key or any information about wifi or breakfast. We had to ask multiple times for enough pillows and towels to use. There was no blow dryer and no where to hang towels in the bathroom. The phone wasn't working and when I asked about it to the front desk they said "that happens sometimes". The worst part of this whole experience was that this hotel clearly states that it has luggage storage on hotels.com but when i asked to store by backpack the front desk told me they did NOT have a luggage room but that I could "store" my bag in the front desk, with no security. I had relied on that description to store my things while I walked around the city and ended up having to carry my things around. Disappointing customer service. Overall did not have a pleasant experience here and will not be returning to this "hotel".
Stayed 1 night in Jun 2018

4/10 Poor

Experienced, Europe

Disliked: Cleanliness, property conditions & facilities, room comfort
We booked two floor Family Studio Suite but while arrived they put us in one room orphean home like room with 4 beds. We booked different room. Stuff reception was realy unwilling to understand that we payed for a different room type and much more. Room was really cold, without heating at all. Half renovated and ongoing works. Breakfast was really economy type. Not a nice experience.
Stayed 2 nights in May 2018

8/10 Good

Rhe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent but some noise.

Overall, I'd definitely recommend this place. The only complaints were that it was tricky to find because there was no street signage (had to walk in the front entrance to see it) and it was surprisingly noisy, with some kind of machine kicking in-and-out periodically and street noise. The way it's laid out with an interior court yard and no real access to the front road other than the suites facing it or the front entrance, we thought it would've been quieter. Great location, service, showers, beds, and breakfast though. It'd be tough to find a better place in Cuenca!

10/10 Excellent

Jenny, Madison, WI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel. Great Location

The hotel sent a taxi to the airport to pick us up. They offered it without me even asking. The room was comfortable and very clean. There were a few odd noises - water dripping in another room and a sound that might have been a washing machine somewhere but it didn't bother us a lot. The staff was very accommodating with suggestions of what to see, giving us bottled water and there is a laundry service. The location is fantastic, right in the old town and behind the largest cathedral. There's a new cafe adjacent to the hotel and if you're a guest you get a free continental breakfast. This seemed to be brand new and they're still working out the staffing but by the time we left things were running smoothly. This is an excellent place to stay and Cuenca is a beautiful city. Highly recommended!
Stayed 3 nights in Dec 2017

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great new hotel in historic Cuenca

This is a relatively new hotel (about 3 months old) so everything has been refurbished. It's a perfect location right by the main square and across from the lovely flower market. In fact, if given the opportunity, there is a beautiful terrace at the top of the hotel (if no one is in the apartment) that you may request to see for incredible views (a little secret). The couple who own the hotel are very helpful with recommendations etc. A couple notes: because the hotel is right next to the main cathedral, the bells will ring throughout the day, including at 7am... so don't plan to sleep in. Also, the hotel doesn't have their own breakfast yet (will soon) so they offer you a simple breakfast at a cafe around the corner. It was a good breakfast... but be sure to clarify what is included on the hotel coupon/voucher (just break/coffee/juice from what we could tell). Also, the higher you go in the hotel, the weaker the wifi signal. Just fyi. Otherwise, the cafe will overcharge you. But this is a great quality hotel, especially for the views, location, and price. Highly recommend.
Stayed 2 nights in Aug 2017

10/10 Excellent

Terrence R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and value

Well managed hotel in a location that couldn't be more central. It's brand new but in a historic building with a beautiful atrium. Many rooms have extra high ceilings and very nice town views. Showers and bathrooms are modern and convenient.
Stayed 1 night in Aug 2017

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
This building was completely renovated 2-3 years ago due to a devastating fire, per friends. As a result, the interior is virtually brand new and appears relatively modern. Unfortunately, the renovated space is poorly designed--for example, in my tiny bathroom there were no shelves for toiletries or even soap, the shower door opened inward and was impossible to turn on without getting wet; and the shower leaked buckets due to poorly sealed joints. The earlier room I occupied ( I asked for a change) was huge but incredibly noisy (traffic church bells next door at 6:45 am). Another concern was the "free breakfast" advertised on the website, about which the staff knew nothing and was not provided. On the other hand, positives included very friendly, accommodating staff and great location for walking, eating and sightseeing. Overall, I would not recommend staying here due to the discomfort described above.
Stayed 11 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Friendly front desk all shifts. Newer place, no coffee gor guests yet in tge a.m. But they say they soon will. Being honest, it is not the quietest place with a center court arrangement open to all floors, and often times it seems almost like vehicles are driving through the room/ sound insulation is not good. Steep, long stairs to climb- not a problem for me but will be for some.
Stayed 3 nights in May 2017

8/10 Good

edwin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No me gusto que el primer dia me dieron una avitacion que no tenia nada que ver con las fotos del anuncio ,pero luego de un reclamo me dieron una mejor avitacion
Stayed 10 nights in Jan 2023

8/10 Good

Soledad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cómodo y limpio.
Stayed 1 night in Mar 2021

8/10 Good

Ariana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

8/10 Good

Apolinar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bonito y bien situado

Nos ha gustado mucho. Muy bien situado. Limpio y bonito. Único fallo: no tiene ascensor aunque el personal se ocupa de subir y bajar las maletas. Al parecer no se puede poner por ser un edificio protegido. Es una pena. Si te toca el tercer piso puede ser un problema para algunas personas. A nosotros no nos supuso ningún problema.
Stayed 2 nights in Aug 2019

10/10 Excellent

MANUEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio y perfecta ubicación en el centro de Cuenca
Stayed 1 night in Jun 2018

4/10 Poor

LTCJoe, Asheville, NC

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The room was on the top floor (75 stairs) and there was no elevator. Due to my recent knee surgery, I was unable to climb the stairs, having to leave early. Also there is no heat, cooling, or air ventilation in the room. The room had a very small window and the internet was horrible.
Stayed 3 nights in Nov 2017