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Hotel Las Gardenias

2.5 star property

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Photo gallery for Hotel Las Gardenias

10 bedrooms, down duvets, individually decorated, individually furnished
Lobby sitting area
Traditional Double Room, Non Smoking, City View | Interior
Garden
Family Room | Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Pet-friendly
  • Parking included
  • Room service
  • Breakfast available
  • Laundry

Explore the area

View in a map
Juan Montalvo 10-44, Cuenca, Azuay, 010150
  • New Cathedral of Cuenca
    ‪7 min walk‬
  • Calderon Park
    ‪7 min walk‬
  • Río Tomebamba & Calle Larga
    ‪15 min walk‬
  • Cuenca (CUE-Mariscal Lamar)
    ‪5 min drive‬

Room options

View all photos for Executive Room, 1 Large Single Bed

10 bedrooms, down duvets, individually decorated, individually furnished

Executive Room, 1 Large Single Bed

  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Family Room

Family Room | View from room

Family Room

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Comfort Double Room

10 bedrooms, down duvets, individually decorated, individually furnished

Comfort Double Room

  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 1 Bedroom

Reception

Family Room, 1 Bedroom

  • 25 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Single Bed

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About this property

Hotel Las Gardenias

Hotel in Cuenca with fitness centre and coffee shop/cafe
This hotel features a fitness centre, a coffee shop/cafe and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and express check-out are on-site.
Hotel Las Gardenias offers 20 accommodations with complimentary bottles of water and coffee/tea makers. Rooms open to balconies or patios. This individually decorated and furnished accommodation has separate dining areas. Beds feature down duvets. 32-inch flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, designer toiletries and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include portable fans and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Children aged under 6 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hotel Las Gardenias, you're just a quick walk from San Cenaculo Church. Free WiFi in public areas, free self-parking and a gym are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and bicycles to rent
  • Just a 3-minute walk from San Cenaculo Church and 4 minutes on foot from Church of Santo Domingo
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
There's a coffee shop/cafe on site. WiFi is free in public spaces. An airport shuttle (available on request) is available for a fee. A fitness centre, a terrace, and barbecue grills are also featured at the business-friendly Hotel Las Gardenias. Free self parking is available.

Smoking is allowed in designated areas at this Cuenca hotel.

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 9:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 7:00 AM to 6:30 PM on request
  • Free secured, uncovered self parking on site
  • Onsite parking options include a garage

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: USD 5 for adults and USD 3 for children
  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • Gym

Family friendly

  • Children's books
  • Children's toys
  • High chair
  • In-room microwave
  • Laundry facilities
  • Living room
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Designer toiletries
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Microwave
  • Separate dining area

More

  • Desk
  • Heated floor
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Living room
  • Phone
  • Portable fan
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 10 per cent for credit card payments
The front desk is open daily from 8:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 5 per pet, per day, plus a deposit of USD 5 per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 5 for adults and from USD 3 for children
  • Airport shuttle fee: USD 25.00 per vehicle (return)
  • Pet deposit: USD 5 per night
  • Pet fee: USD 5 per pet, per day
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • A kitchen/kitchenette is available for an additional fee
  • Heating fee: USD 5 per night
  • Credit card charges are subject to a surcharge of 10 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served or allowed at Hotel Las Gardenias.

Property is also known as

Hotel Las Gardenias Cuenca
Las Gardenias Cuenca
Hotel Las Gardenias Hotel
Hotel Las Gardenias Cuenca
Hotel Las Gardenias Hotel Cuenca

Hotel Las Gardenias Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 24 out of 47 reviews
Rating 8 - Good. 14 out of 47 reviews
Rating 6 - Okay. 4 out of 47 reviews
Rating 4 - Poor. 1 out of 47 reviews
Rating 2 - Terrible. 4 out of 47 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Fausto

Liked: Cleanliness, staff & service, property conditions & facilities
The property was great due to how close it was to the central part of the city. The staff were very helpful and polite. The hotel was clean and very well maintained. The only thing was you needed to be buzzed into the hotel after past 10pm. You would need for someone to let you in from the street after 10pm.
Stayed 6 nights in Aug 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right in Centro
Stayed 5 nights in Mar 2024

8/10 Good

Wilmer

Stayed 1 night in Feb 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were clean and the staff was extremely helpful.
Stayed 1 night in Mar 2024

2/10 Terrible

Maria

When i got there they had given away all their rooms, and had no rooms available, even though i had confirmed my reservation online less tha one hour before getting there. If it appears available and you confirm a room through expedia, it should be guaranteed.
Stayed 1 night in Mar 2024

6/10 Okay

Willmer

Liked: Cleanliness
Stayed 2 nights in Feb 2024

2/10 Terrible

Andres

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Miguel

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excelente lugar, habitación muy limpia y completa, ubicación perfecta para salir a conocer el centro histórico.
Stayed 1 night in Apr 2023

10/10 Excellent

Bonnie

Liked: Cleanliness, property conditions & facilities, room comfort

Hotel Las Gardenias in Cuenca Ecudar

The staff were friendly and very helpful. The breakfast is very good. The room we had was small but clean and had a small balcony that was a bonus. We enjoyed our stay and if we ever make it back we would stay there again.
Stayed 7 nights in Mar 2023

10/10 Excellent

William

Stayed 7 nights in Jan 2023

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wheelchair user is satisfied

I am a wheelchair user and these folks took excellent care of me at very economical prices. I am happy I stayed here for two weeks. 10/10 satisfied.
Stayed 11 nights in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Great hotel and staff. Location is great and the rooms are comfy. Only issue is coming in and out of the building. The gate is locked a lot of the times and you have to ring the bell every time to get in/out. They are also very strict on the maximum guest per room policy. Overall very happy with my stay as the price to value Is unbeatable.
Stayed 3 nights in Feb 2020

10/10 Excellent

Imani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Nov 2019

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Art museum and gringo cafe close by

Excellent staff and location although the WiFi could use some improvement but that’s so typical around here.
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly and helpful. Much appreciated in a new place! Made me feel welcomed.
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Dec 2018

8/10 Good

Sal, Arlington

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean room with balcony, well located, and consistently warm shower! Only issue was poor wifi, the connection drops all the time.
Stayed 4 nights in Nov 2018

8/10 Good

Dave, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location, quiet and excellent staff.

Hotel is located in Centro Historico and thus is well located. Room was clean and reasonably large in size. Shower had lots of hot water and staff were very helpful. Some of whom spoke English which certainly helped. I think for half my stay I was the only guest in the place which didn’t hurt. The main doors to the hotel were almost always locked so getting in and out was sometimes a little tricky. It took a little getting used to do. Other than that the place was good value.
Stayed 3 nights in Nov 2017

10/10 Excellent

john, Alberta Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel. Very central.

Beautifully decorated and clean. Andreas, front desk was very helpful and spoke English which was very helpful to us.
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was everything I wanted close to the center of the city. The staff were friendly and very helpful even gave me an early breakfast on my last day so that I had lots of time to catch my bus to Quito.

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
War ok
Stayed 3 nights in Jan 2025

2/10 Terrible

Deyton, Santa Lucía

Travelled with family
Disliked: Staff & service
Nos dijeron que no hay ninguna reserva y que no hay disponibilidad. Aún cuando tenemos la reserva de Expedia confirmada
Stayed 1 night in Jan 2025

10/10 Excellent

Armando Antonio

Liked: Property conditions & facilities
Stayed 1 night in Sep 2024