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Hotel Presidente by NASS

3.5 star property

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Sports bar
Superior Room, 1 King Bed, City View | 1 bedroom, premium bedding, down duvets, desk
Property entrance
Reception
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pet-friendly
  • Room service
  • Breakfast included
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Gran Colombia 6-59 y, Presidente Borrero, Cuenca, Azuay
  • Calderon Park
    ‪3 min walk‬
  • New Cathedral of Cuenca
    ‪5 min walk‬
  • Río Tomebamba & Calle Larga
    ‪10 min walk‬
  • Cuenca (CUE-Mariscal Lamar)
    ‪4 min drive‬

Room options

View all photos for Standard Double Room, 1 Bedroom, Private Bathroom, City View

Standard Double Room, 1 Bedroom, Private Bathroom, City View | 1 bedroom, premium bedding, down duvets, desk

Standard Double Room, 1 Bedroom, Private Bathroom, City View

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

View all photos for Superior Quadruple Room, 2 Bedrooms, Connecting Rooms, City View

1 bedroom, premium bedding, down duvets, desk

Superior Quadruple Room, 2 Bedrooms, Connecting Rooms, City View

  • 28 sq m
  • City view
  • Sleeps 6
  • 1 Double Bed OR 3 Single Beds

View all photos for Standard Room, 1 Double Bed, City View

Standard Room, 1 Double Bed, City View | 1 bedroom, premium bedding, down duvets, desk

Standard Room, 1 Double Bed, City View

10.0 out of 10
Exceptional
(2 reviews)
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed, City View

Superior Room, 1 King Bed, City View | 1 bedroom, premium bedding, down duvets, desk

Superior Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(2 reviews)
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Presidente by NASS

Hotel in Cuenca with free breakfast and 24-hour business centre
Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour business centre. Free English breakfast, free WiFi in public areas and a free manager's reception are also provided. Additionally, a business centre, a meeting room and concierge services are on-site.
Hotel Presidente by NASS offers 70 accommodations with complimentary bottles of water and a hairdryer. Beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

During your stay at Hotel Presidente by NASS, you're just a quick walk from Esqueletologia Museum. Features include free breakfast, free WiFi in public areas and a free manager's reception.
  • Free English breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Esqueletologia Museum and Plaza Rotary Market
  • Airport and local-area shuttle service available for a fee
  • Dogs welcome free of charge (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

A 24-hour business centre and a meeting room are available. A library, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Presidente by NASS. An airport shuttle during limited hours and an area shuttle are available for a fee.

This 3.5-star Cuenca hotel is smoke free.

Guests are served a free English breakfast daily from 7 AM to 10 AM. The hotel hosts a free manager's reception daily.
Los Faroles – This restaurant serves breakfast and dinner. A children's menu is available.
Manhattan Bar – On-site sports bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 12.20 per day)
  • Return airport shuttle (surcharge) during limited hours
  • Area shuttle (surcharge)

Food and drink

  • Free English breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Los Faroles
  • Manhattan Bar

Things to do

  • Library
  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • Area rugs in room
  • Lift

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Renovated entire property - January 2014
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 3 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cots (infant beds) are available for USD 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 12.20 per day (328 ft away)
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Hotel Presidente by NASS offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.

Property is also known as

Hotel Presidente Cuenca
Presidente Cuenca
Hotel Presidente
Hotel Presidente by NASS Hotel
Hotel Presidente by NASS Cuenca
Hotel Presidente by NASS Hotel Cuenca

Hotel Presidente by NASS Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 31 out of 101 reviews
Rating 8 - Good. 33 out of 101 reviews
Rating 6 - Okay. 21 out of 101 reviews
Rating 4 - Poor. 9 out of 101 reviews
Rating 2 - Terrible. 7 out of 101 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

FERMIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is fantastic, with the tramway stop right in front of the door, making it easy to get around. Just two blocks away is the main square, Calderón, which offers a vibrant atmosphere. There are plenty of eating options just steps away, making meals very convenient. The staff at the hotel were friendly and helpful throughout my stay. One highlight was the breakfast room on the 9th floor, where I enjoyed great views of the city while dining. It really made the experience special. Overall, it was a wonderful stay, and I highly recommend this hotel to anyone looking for a comfortable and well-located place to stay.
Stayed 6 nights in Apr 2025

10/10 Excellent

Nahommy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy amable, queda cerca de todo
Stayed 1 night in Apr 2025

8/10 Good

Andreea

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and fairly priced
Stayed 2 nights in Apr 2025

8/10 Good

Barbara

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 5 nights in Feb 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean rooms and friendly staff.
Stayed 11 nights in Dec 2024

10/10 Excellent

Rossula

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location
Stayed 1 night in Dec 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean, good breakfast and a hot shower.
Stayed 5 nights in Nov 2024

6/10 Okay

Helma

Disliked: Cleanliness
Stayed 4 nights in Oct 2024

8/10 Good

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a nice enough place with great staff , clean spacious rooms, decent breakfast. Very good location within easy walk to shopping, restaurants, etc. Only issue was inconsistent hotwater in shower and basin
Stayed 3 nights in Feb 2023

6/10 Okay

Jhony

Travelled with family
Liked: Staff & service
Los Baños
Stayed 1 night in Jun 2022

8/10 Good

laurence, Cuenca equador

Travelled with partner, Travelled with group
Did like the customer service at front desk I paid the bill in total at checkin and at check they wanted me to pay additional 10 dollars for room tax which she forgot to add when I checked in and paid in full the hotel did not want to waiver the fee I spoke to hotel manager and he insisted I had to pay it so I met them half way I paid 5 dollars not a good experience ☹️
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
They need at cafeteria or vends machines for the clients
Stayed 2 nights in Jan 2019

4/10 Poor

Pettirojo, California

Disliked: Property conditions & facilities
Lost reservation. I proved thru email that I saved that I had a confirmed reservation. I called and emailed the night before for a confirmation! They smerked when they realised that they got caught. I suspect holiday weekend and they hoped they could drop a few reservations and get new ones at a higher price (practically their words). 2 of 2 elevators broken. No hot water. Four requests over 24 + hours for toilet paper. Mostly, nice sympathetic front desk. Simple and somewhat clean and well located.
Stayed 3 nights in Nov 2018

4/10 Poor

Julio, Quito, Ecuador

Disliked: Staff & service, property conditions & facilities, room comfort
The elevator was damaged. The staff did not help with the baggage. The AirPort transfer service did not exist
Stayed 2 nights in Oct 2018

6/10 Okay

Francesco

Liked: Room comfort
Stayed 2 nights in Aug 2018

8/10 Good

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

Donald

Liked: Cleanliness, property conditions & facilities, room comfort
This hotel is in the heart of Cuenca's historic district. Close to shopping, resturants and local attractions. The staff is very curteous and helpful and the front desk clerk spoke very good english. The room was large, clean and had a very comfortable bed. Breakfast was a hot and cold buffet with many choices and hot fresh brewed coffee. Parking was additional but convient and car was available 24 hous a day. Lastly this is the best hotel deal we have found in Cuenca
Stayed 3 nights in May 2018

2/10 Terrible

Al, Cuenca

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is in desperate need of makeover, room rugs were discustingly dirty, walls were dirty, bed comforter old and dirty looking, towels were old and fraying, terrible experience
Stayed 1 night in May 2018

10/10 Excellent

Brittany, Denver, CO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean hotel in the center of Cuenca

Hotel Presidente is a wonderful option for the price. The bed was comfortable, the showers hot, the wifi fast, and the rooms clean. The front desk was super helpful and friendly, and the complimentary breakfast was simple and delicious (eggs, pastries, yogurt, fresh fruit, toast, fresh juice, coffee/tea) with nice views. You're just a few blocks away from the central plaza and all that Cuenca has to offer.
Stayed 1 night in Nov 2017

8/10 Good

Marcia, Cameron Park, Ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It's good

It was a good hotel if you want to be in the historic part of the city, I will recommend to a friend this hotel.
Stayed 2 nights in Nov 2017

4/10 Poor

Julio, Barrie, Ontario

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Close to downtown

Found the staff very friendly and helpful. Need major renovations to bring it up to North American standards. Strategically, close to downtown...The Trolley it's (will be soon) right at the front door and within walking distance to many place to see and eat.
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel is in the historic center

Great place and good location. Near to many restaurants.
Stayed 2 nights in Oct 2017

4/10 Poor

Henry, Guayaquil

Disliked: Staff & service

It´s not a good option

It is an old hotel, the services are poor. Parking is very expensive, breakfasr bad. Wifi does not work fine.
Stayed 1 night in Jul 2017

10/10 Excellent

Muriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Value, Great Location!

Great location, modern hotel, free breakfast and wifi, spacious room!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Lovely location. Nice employees. NO hot water!

No hot water. Quite sad about that. Nice location. Clean. Friendly employees.