8/10 Good
Dawn
25 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities
While we had a wonderful stay at this hotel there were some hiccups on the first night that could have easily been rectified. The AC unit was detached from the wall at the support bracket behind the AC unit which a technician could have easily attached with proper tools. The hotel staff instead of just reattaching the hose onto the bracket, they decided to bring another portable AC until which only cooled on ice. After an hour when the ice all melted in the AC unit the AC until was blowing out warm air. We advised the front desk and they brought another bigger portable AC unit to the room which ran on cold water which we did not want to keep refilling in the middle of the night while we slept. Specially the first night we were extremely tired from the travel. We finally asked the front desk to send a technician to fix the unit that was connected to the wall as we stepped out for a few hours to go sight seeing. When we returned they did have the AC Unit reattached with the hose and the issue was fixed. A few first hours of inconvenience could have been avoided. The hotel staff could have gave us two extra bottles of water when we asked as a courtesy for the inconvenience but they wanted to charge us which was disappointing. I’ll think twice staying at this location again unless they can make it better.
Dawn
Stayed 3 nights in Nov 2025