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Casa Francisco Cuernavaca

4.0 star property
VIP Access

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Photo gallery for Casa Francisco Cuernavaca

Front of property
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Executive room, Pool front, 2 double beds | Premium bedding, down duvets, pillow-top beds, in-room safe
Exterior detail
Executive room, Pool front, 2 double beds | Premium bedding, down duvets, pillow-top beds, in-room safe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Coronel Ahumada 203, Col. Lomas del Mirador, Cuernavaca, MOR, 62350
  • Place, Forum Cuernavaca
    ‪6 min drive‬
  • Place, Teopanzolco Archaeological Zone
    ‪7 min drive‬
  • Place, Plaza de Armas
    ‪8 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Superior Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Superior Room, 2 Double Beds

8.4 out of 10
Very good
(28 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Superior Suite, 1 King Bed

Superior Suite, 1 King Bed | Premium bedding, down duvets, pillow-top beds, in-room safe

Superior Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Executive Room, 2 Double Beds

Executive Room, 2 Double Beds | Premium bedding, down duvets, pillow-top beds, in-room safe

Executive Room, 2 Double Beds

8.8 out of 10
Excellent
(10 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Executive room, Pool front, 2 double beds

Executive room, Pool front, 2 double beds | Terrace/patio

Executive room, Pool front, 2 double beds

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Junior Room

Junior Room | Premium bedding, down duvets, pillow-top beds, in-room safe

Junior Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

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About this property

Casa Francisco Cuernavaca

This smoke-free hotel features 2 outdoor pools, a restaurant and a fitness centre. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Other amenities include a bar/lounge, a snack bar/deli and a business centre.
Casa Francisco Cuernavaca offers 100 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Rooms open to balconies or patios. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 32-inch LED televisions come with cable channels and Netflix. Bathrooms include a shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

This Cuernavaca hotel provides complimentary wired Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Casa Francisco Cuernavaca. During your stay, you'll be connected to a shopping centre and within walking distance of Chapultepec Ecological Park. Enjoy features like free WiFi in public areas, free self-parking and a free manager's reception.
  • Free WiFi and wired Internet in some public areas
  • Free self-parking
  • Enjoy international cuisine and garden views while dining at Primavera
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym and a playground
  • 11 minutes on foot from Chapultepec Ecological Park and a 5-minute drive from Cuernavaca Cathedral
As a guest of Casa Francisco Cuernavaca, you'll find 2 outdoor swimming pools, a fitness centre, and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi and wired Internet are free in public spaces.

A business centre and a meeting room are available. Event space at this hotel measures 1184 square feet (110 square metres) and includes conference space. The family-friendly Casa Francisco Cuernavaca also features a terrace, a garden, and concierge services. Free self parking is available.

This 4-star Cuernavaca hotel is smoke free.

The hotel hosts a free manager's reception daily.
Primavera – Overlooking the pool and garden, this restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to noon for a fee: MXN 200 for adults and MXN 150 for children
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Primavera

Things to do

  • 2 outdoor pools
  • Children's pool
  • Gym
  • Playground
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service

Business services

  • 1,184 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • No lift

More

  • 2 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Beaux Arts architecture
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 400
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 500

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Breakfast is not included in breakfast rates for children ages 0-11 who share existing bedding with a parent, and can be requested on-site for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 200 for adults and from MXN 150 for children
  • Early check-in fee: MXN 400 (subject to availability)
  • Late check-out fee: MXN 500 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Occidental Cuernavaca Barceló Hotel Group
Barceló Hotel Cuernavaca
Barceló Cuernavaca Hotel
Occidental Cuernavaca Hotel
Occidental Barceló Hotel Group
Occidental Cuernavaca Barceló Group
Barceló Cuernavaca
Casa Francisco Cuernavaca Hotel
Casa Francisco Cuernavaca Cuernavaca
Occidental Cuernavaca Barceló Hotel Group
Casa Francisco Cuernavaca Hotel Cuernavaca

Casa Francisco Cuernavaca Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 553 out of 1014 reviews
Rating 8 - Good. 259 out of 1014 reviews
Rating 6 - Okay. 119 out of 1014 reviews
Rating 4 - Poor. 37 out of 1014 reviews
Rating 2 - Terrible. 46 out of 1014 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities
Clean rooms friendly staff, good amenities. Ideal for Families.
Stayed 13 nights in Dec 2025
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
The location was great and the hotel was great as well.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Pablo

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and everything else was excellent
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Dayan

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and spacious.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Concepcion

Liked: Cleanliness, amenities, property conditions & facilities
Evrything was great
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Laundry was very clean, did not use the gym
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities
Clean rooms, all staff friendly (one grumpy male on front desk one time during 2 week stay), but front desk, restaurant, cleaning staff and grounds people all generally very friendly. Some Towels wearing thin, wifi in rooms was slow. Food & atmosphere at restaurant was good, grounds were well kept and great for families and groups.
Stayed 14 nights in Dec 2025
Verified

10/10 Excellent

Luis Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff beautiful beautiful garden , landscape beautiful flowers plants
Stayed 7 nights in Jul 2025
Verified

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
Very good for the price. And loved that it’s close to the beautiful Chapultepec park —a wonderful place to start the day with a walk or jog.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
It was fantastic!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Consuelo

Liked: Cleanliness, amenities, property conditions & facilities
Property 4 stars front desk ladies 5 stars they are very friendly, nice, very helpful specially Gavy and Isela
Stayed 3 nights in Jul 2025
Verified

6/10 Okay

Alejandra

Liked: Cleanliness
Disliked: Amenities
Centrally located
Stayed 6 nights in Jul 2025
Verified

10/10 Excellent

Jorge Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's quiet, very good service and clean.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Hadad Jezabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Israel

Liked: Cleanliness
Excelente
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelente
Stayed 5 nights in May 2025
Verified

10/10 Excellent

Krzysztof

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vert friendly staff
Stayed 2 nights in Apr 2025
Verified

6/10 Okay

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Have trouble with one of service desk employees my refrigerator didn’t work and give me no answer only excuses. Great employees service, Leon margaritas Julio guadalupe
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Enrique

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent thank the following employee Eduardo Cabrera, Manuel segura,Leon maya. Guadalupe López. Margarita, Charlie . Lic Rojo, Domingo Ríos this people make me and family a vacation to remember
Stayed 7 nights in May 2025
Verified

2/10 Terrible

Christopher

Disliked: Amenities, property conditions & facilities
I have stayed at this hotel many times. They have always honoured my VIP status. This time they didn't. Put me on the outdated side. No fridge, no coffee maker. No drinking water supplied. Towels with holes in them. Dirty walls. Balcony screen door latch was badly rusted. Noisy room near kitchen. There were rooms available on the upgraded side of the hotel. They were available online. They would not honour my VIP status for the first time. This time I paid the most I ever have at this hotel. Will never stay here again. Don't recommend it.
Stayed 7 nights in Jan 2026
Verified

6/10 Okay

Fausta

Liked: Staff & service
There was a few
Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property and the employees were great, very clean, beautiful and friendly place. Great for young families and couples. Unfortunately we didn't have an opportunity to try the restaurant, however it looked like they had a nice variety of food for breakfast. Our only complaint would be the water pressure in the shower was very low. If the hotel could have a detachable shower head it would be more helpful. Thank you Casa Francisco!
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
With the exception of one of the guys at the check-in Sense to me like you work in the night shift everybody else was friendly except him
Stayed 4 nights in Jul 2025
Verified

6/10 Okay

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Saraluz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Air conditioner was ok, unfortunately ever time you left room everything (including refrigerator & air conditioner. The tub was very slippery, it would have been good if there was a tub mat. Youvould not keep any cold in frig.
Stayed 2 nights in Nov 2025