I had a terrible experience with the hotel administrators. The electric gates of the parking lot closed as I was taking my car out, and they hit my back door very hard. The hotel didnât want to assume responsibility and would not pay for the damage to my car. This made me very very upset. After 3 hours wait for their insurance, they only gave me half the amount of the repair costs.... Truly awful experience. I would never book this hotel again, and the âcheap costâ obviously wasnât worth it.
AdministraciĂłn girl in charge at that time was very disrespectful, I had a reservation already paid and she went and charged me twice, when I told her than it was already paid, she didnât even take the time to look at my reservation, and treat me whit no respect and hospitality I feel like I was in the worse hotel in Mexico
Me gusto que es pequeño y que estaba cerca del lugar donde fuimos a una fiesta.
No me gusto que el waze me envĂo a otra direcciĂłn incluso puse el hotel y me envĂo a otro lugar y la recepcionista no supo explicarse de cĂłmo llegar hasta que me envĂo su ubicaciĂłn, este es una tema que en urgencia deberan de resolver, la habitaciĂłn no estaba lista si bien es cierto el check Inn es a las 2 nos tenĂamos que cambiar le pedĂ apoyo y con gestos me dio una habitaciĂłn que tenĂan lista! La comida bien y la Sra que atiende sĂșper linda.
es muy bonito porque tiene muchas plantas, arboles, el concepto colonial es bonito, las camas cĂłmodas. lo que no me gustĂł fue el aire acondicionado que hace mucho ruido y no se puede modular y que la llave del agua caliente no servia.
Muy tranquilo, el personal es muy amable, solo se extraña un poco servicio de comida o cena, tal vez que tuvieran opcion de snacks; pero te dejan ingresar con alimentos lo que tambien tiene un beneficio económico.
Convenient location. Near to stores and food places.
The staff is nice and helpful. rooms are cleaned everyday. I loved the location. Usually a nice, quiet place with just one night that cats were making so much noise that it was impossible to fall asleep for most of the night. I would recommend this place.