Lochside House Hotel & Spa

4.0 star property

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Photo gallery for Lochside House Hotel & Spa

Indoor spa tub
Luxury Lodge | Living room | Plasma TV
Luxury Lodge | Desk, laptop workspace, blackout curtains, iron/ironing board
A hotel room with a bed, a nightstand, a lamp, and a view of the outdoors.
A hot tub on a wooden deck with a view of a lake and mountains.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
New Cumnock, Cumnock, Scotland, KA18 4PN
  • Place, New Cumnock Community Open-Air Swimming Pool
    ‪1 min drive‬
  • Place, New Cumnock Golf Club
    ‪3 min drive‬
  • Place, Dumfries House
    ‪14 min drive‬
  • Airport, Glasgow (PIK-Prestwick)
    ‪45 min drive‬

Room options

Classic Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Executive Family Room

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Garden Double/ Twin Room

7.4 out of 10
Good
(3 reviews)
  • Garden view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

Creoch Family Suite

  • Garden view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 Double Bed
  • Free Wi-Fi

Executive Double/Twin Room

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

Garden Family Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Lowes Suite

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Cygnet Suite

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Classic Family Room

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Luxury Lodge

  • Lake view
  • 4 bedrooms
  • Sleeps 8
  • 7 Double Beds and 3 Double Sofa Beds
  • Free Wi-Fi

Luxury House, 2 Bedrooms, Hot Tub, Lake View

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Lochside House Hotel & Spa

This smoke-free hotel features a full-service spa, a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, a hot tub and massage/treatment rooms. Housekeeping is available once per stay.
Lochside House Hotel & Spa offers 32 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Plasma televisions come with digital channels. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Cumnock hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a hot tub and a sauna.
Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Lochside House Hotel & Spa features free WiFi in public areas and self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Enjoy local and international cuisine while dining at Afton Restaurant
  • Full breakfast served daily for a fee
  • Indulge with hot stone massages, facials or manicures and pedicures at the spa
  • Amenities include a front desk safe, 4 meeting rooms and a car charging station
  • On-site recreation includes a sauna
  • 11 minutes by car from Dumfries House and 15 minutes from Sanquhar Tolbooth Museum
Lochside House Hotel & Spa offers its guests a full-service spa, a hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 4 meeting rooms available. Spa services, a terrace, and a garden are also featured at Lochside House Hotel & Spa. Free self parking is available.

This 4-star Cumnock hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
Afton Restaurant – This restaurant specialises in local and international cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available.
Afton – On-site lobby lounge. Open daily.
Late-night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 15 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Afton
  • Afton Restaurant

Things to do

  • Full-service spa
  • Hot tub
  • Sauna
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 4 meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Low-height counter and sink
  • No lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 250 per stay

We've listed all charges provided to us by the property.

The listed breakage/cleaning deposit applies to Luxury Lodge bookings only.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15 for adults and from GBP 10 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Lochside Hotel
Lochside House & Spa Cumnock
Lochside House Cumnock
Lochside House Hotel
Lochside House Hotel Cumnock
Lochside Hotel New Cumnock
Lochside House Hotel & Spa New Cumnock, Scotland
Lochside House Hotel & Spa Hotel
Lochside House Hotel & Spa Cumnock
Lochside House Hotel & Spa Hotel Cumnock

Lochside House Hotel & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 70 out of 100 reviews
Rating 8 - Good. 17 out of 100 reviews
Rating 6 - Okay. 9 out of 100 reviews
Rating 4 - Poor. 2 out of 100 reviews
Rating 2 - Terrible. 2 out of 100 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was really comfy , breakfast was amazing good selection
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Denise

Liked: Cleanliness, amenities, property conditions & facilities
2nd visit very good even had Chirstmas tree in lodge The lodge was comfortable The food in restaurant delicious I hope to stay again next year xx
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Shiona

Liked: Cleanliness, amenities, property conditions & facilities
Lovely lodge and hot tub. Friendly, helpful staff.
View from our lodge
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great facility, cottage with hot tub was awesome
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant stay
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Great hotel stayed in a garden room for one night attending a wedding. Nice big fresh room with everything needed. Visited restaurant for evening meal which was very nice good choice and reasonably priced, both good and wine.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Usually go to lodges but found staying in room at hotel to be a thoroughly enjoyable experience in every respect.
Stayed 1 night in Nov 2025
Verified

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
I stayed in a classic double, which was smaller than expected & not cheap. Location is lovely
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mrs.Linda

Liked: Cleanliness, staff & service, amenities
We were deeply satisfied with the amazing food during our stay. The front desk staff was professional, dedicated, and accommodating, which we truly appreciated after a very long journey. Additionally, our room was very clean and perfectly serviced every day. The views and the grounds were once-in-a-lifetime and provided memory-making perfection—even in February.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with lovely bar and restaurant. Thermal spa was nice but steam room not open.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel in beautiful surroundings, nothing was too much trouble for the staff.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful lodge, amazing stay from start to finish. Will definitely be back
Stayed 1 night in Feb 2024
Verified

8/10 Good

Mr James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice place . Stayed over night as was attending a wedding
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good and good selection. Room was a brilliant size and the spa facilities were great. Would be nice to have complimentary water within the room
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Grenville

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing !!!

Truly amazing experience , great service and friendly staff.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely experience
Stayed 1 night in Oct 2024
Verified

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and staff was lovely. But there was a wedding on during the week on a Wednesday. It meant there was people walking the corridors to the rooms all night and you could hear the music from the function room until it had finished.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

RICHARD

Liked: Cleanliness, room comfort

Excellent Hotel

Noisy radiator, but we just turned the heating off Service slow in restaurant but they were very busy Food was delicious Queue at bar in wedding but extra barman appeared and queue was gone Lovely hotel Excellent food
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lodge was clean . High standard . Service was excellent. nothing was to much .
Stayed 1 night in Mar 2024
Verified

6/10 Okay

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities
Booked a standard double room. Can't fault the room or the service, apart from the extractor fan that ddn't stop till 23:30 at night and came back on at 4pm. Weather was nice so kept the window open, bearly slept when the extractor was on.
Stayed 1 night in Sep 2024
Verified

6/10 Okay

tokyra

Ok
Stayed 1 night in Jun 2024
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Sleeping is not important here

Great looking place, good room, good food, good people... BUT the mattress was a shocker. Collapsed in the middle Used & abused and shouldve been replaced a long time ago, but covered up with a big thick duvet. The 2nd mattress wasn't much better. Shocking that they expect customers should accept this (Tried to upload a pic...)
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa
Stayed 2 nights in Mar 2024
Verified

6/10 Okay

Jenna

Disliked: Cleanliness
Broken toilets, broken flushes, overflowing sanitary bins all over the floor. Room price far too expensive.
Stayed 1 night in Feb 2022
Verified

6/10 Okay

Declan

Liked: Cleanliness, room comfort
We had a great time but were really disappointed about the spa cutting off the whole time we were in so ended up just leaving i wish staff would have warned us of this when i asked about it on booking. There was also a tile broken in the bathroom that me partner cut his foot on. We waied over a h
Stayed 1 night in Feb 2022