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Inkaterra La Casona - Relais & Chateaux

4.0 star property

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Photo gallery for Inkaterra La Casona - Relais & Chateaux

Courtyard
Breakfast, lunch, dinner served; international cuisine
Terrace/patio
Hallway
Hallway

Reviews

10 out of 10
Exceptional

Popular amenities

  • Spa
  • Bar
  • Breakfast included
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Plaza Las Nazarenas 211, Cusco, Cusco, 8002
  • Cusco Cathedral
    ‪1 min walk‬
  • Plaza de Armas
    ‪3 min walk‬
  • San Pedro Market
    ‪11 min walk‬
  • Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪7 min drive‬

Room options

View all photos for Suite

Suite | Minibar, in-room safe, desk, free WiFi

Suite

  • 36 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Suite, Ground Floor

Suite, Ground Floor | Minibar, in-room safe, desk, free WiFi

Suite, Ground Floor

  • 33 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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About this property

Inkaterra La Casona - Relais & Chateaux

Luxury hotel with free breakfast and spa services
Along with a restaurant, this smoke-free hotel has a bar/lounge and spa services. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Inkaterra La Casona - Relais & Chateaux offers 11 accommodations with fireplaces and iPod docking stations. Flat-screen televisions come with cable channels and DVD players. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include minibars and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.
During your stay at Inkaterra La Casona - Relais & Chateaux, you're just a quick walk from Plaza de Armas. Features include free breakfast and free WiFi in public areas, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy international cuisine while dining at Dining room
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 3-minute walk from Plaza de Armas and 11 minutes on foot from San Pedro Market
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Spa services, a terrace, and multilingual staff are also featured at the luxury Inkaterra La Casona - Relais & Chateaux.

This 4-star Cusco hotel is smoke free.

Guests are served a free buffet breakfast daily from 5 AM to 10 AM.
Dining room – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Relais & Chateaux.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 5 AM to 10 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Dining room

Family friendly

  • DVD player
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Hot stone massages
  • Reflexology

Accessibility

  • No lift

More

  • 2 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable channels
  • IPod dock

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Desk
  • Fireplace
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 1 PM; check-in end time: 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Inkaterra La Casona - Relais & Chateaux

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.
Property Registration Number 20419195317

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Pets and service animals are not allowed on site.

Property is also known as

Inkaterra La Casona Cusco
Inkaterra La Casona Relais Chateaux
Inkaterra La Casona - Relais & Chateaux Hotel
Inkaterra La Casona - Relais & Chateaux Cusco
Inkaterra La Casona - Relais & Chateaux Hotel Cusco

Inkaterra La Casona - Relais & Chateaux Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 14 out of 15 reviews
Rating 8 - Good. 1 out of 15 reviews
Rating 6 - Okay. 0 out of 15 reviews
Rating 4 - Poor. 0 out of 15 reviews
Rating 2 - Terrible. 0 out of 15 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good service, excellent location in the heart of Cusco. All the staff is very friendly and helpful.
Stayed 2 nights in Mar 2025

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really amazing boutique hotel with 11 rooms. Staff are super friendly, helpful and proud to be helping their guests. Food was really good which is not always the case in hotels. Again, locally sourced ingredients. Rooms are big, quiet and very clean. 100% recommended
Stayed 1 night in Sep 2024

10/10 Excellent

Gretchen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Amanda, Atlanta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loud neighbors woke us up in the middle of the night 2 out of the three nights
Stayed 3 nights in Feb 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
we loved it!!!
Stayed 2 nights in Feb 2024

10/10 Excellent

Molina

Stayed 1 night in Dec 2023

10/10 Excellent

Julia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is really one of the best I’ve ever stayed at. The hotel itself is very nice but the staff are next level. They are so friendly, helpful and really make a positive difference to the stay. They are so accomodating and I could not have asked for anything more. We left early one morning and missed breakfast so they provided packed lunches for us. The food at the hotel is amazing as well. Really rates as one of the best around the world. Highly recommend. Would give 10 stars if I could.
Stayed 2 nights in Dec 2023

10/10 Excellent

Marla

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A secret gem

Cusco is a charming town and the Inkaterra is well located to all of the charming shops and restaurants of the central Plaza.
Interior decor
Interior decor
Beautiful plaza landscspe
The plaza shopping was well-protected from the heat or rain
Stayed 3 nights in Sep 2023

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Once you arrive you will feel the serenity of a place that makes you’ve transported in time! The attention to detail here was better than places I played 3x for. They go more than the extra mile for you. I can’t recommend this place more!
Stayed 1 night in Feb 2022

10/10 Excellent

Andra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

CAMILA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Abelardo

Liked: Cleanliness, staff & service, property conditions & facilities
Nada
Stayed 2 nights in Aug 2023

10/10 Excellent

Ricardo

10/10 Excellent

Marek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful place at perfect location.

It is undoubtedly a beautiful hotel at the greatest location in a very peaceful area yet, very close to the best part of Cusco. Staff are wonderful people with Alex and Elvis standing out and being very attentive and extremely helpful. Rooms are unfortunately very cold at night and external oil heater was needed to keep the temperature pleasant inside the room. Selection of breakfasts could be a challenge for the longer stay, but it’s surely fine for only 3 nights. Overall, we did appreciate the beauty of our room and the whole property. Thank you.
Stayed 2 nights in Feb 2022

10/10 Excellent

Niklas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional service and hospitality at Inkaterra

Exceptional service and hospitality at Inkaterra La Casona! We had the most wonderful stay and it was first class all the way from welcoming us til the moment we checked out. A must when experiencing Cusco in a time typical pre-historic building.
Stayed 1 night in Aug 2017