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Mayu Boutique Hotel

2.5 star property

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Photo gallery for Mayu Boutique Hotel

Free daily buffet breakfast
Front of property
Front of property
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Siete Borreguitos #333, San Blas, Cusco, Cusco, 8002
  • Place, Cusco Cathedral
    ‪5 min walk‬
  • Place, Plaza de Armas
    ‪5 min walk‬
  • Place, Sacsayhuaman
    ‪10 min walk‬
  • Airport, Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪14 min drive‬

Room options

View all photos for Superior Double Room, 1 Queen Bed

View from room

Superior Double Room, 1 Queen Bed

8.0 out of 10
Very good
(1 review)
  • 180 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, Multiple Beds

Standard Twin Room, Multiple Beds | Premium bedding, in-room safe, desk, laptop workspace

Standard Twin Room, Multiple Beds

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior Triple Room, Multiple Beds, City View

View from room

Superior Triple Room, Multiple Beds, City View

  • City view
  • 150 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Double Bed

View all photos for Family Room, Multiple Beds, Mountain View

Family Room, Multiple Beds, Mountain View | Premium bedding, in-room safe, desk, laptop workspace

Family Room, Multiple Beds, Mountain View

8.0 out of 10
Very good
(1 review)
  • 150 sq m
  • 1 bedroom
  • Sleeps 5
  • 3 Single Beds and 1 Double Bed

View all photos for Standard Double Room, 1 Double Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Double Room, 1 Double Bed

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Junior Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 130 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Mayu Boutique Hotel

Along with concierge services, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include tour/ticket assistance.
Mayu Boutique Hotel offers 13 accommodations with a safe and free toiletries. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead.

This Cusco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they enjoy the overall property condition at Mayu Boutique Hotel. During your stay, you're just a quick walk from Plaza de Armas. Enjoy features like free breakfast and free WiFi in public areas, plus airport drop-off service (surcharge).
  • Free buffet breakfast served daily
  • Free WiFi
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Within a 10-minute walk of Plaza de Armas and Museum of Contemporary Art
  • Airport drop-off and local-area shuttle service available for a fee
Free breakfast is available daily. WiFi is free in public spaces. A shuttle from the hotel to the airport (available 24 hours) and an area shuttle are available for a fee. Mayu Boutique Hotel also features tour/ticket assistance, concierge services, and laundry facilities.

This Cusco hotel is smoke free.

Guests are served a free buffet breakfast daily from 6 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour airport drop-off shuttle on request for a surcharge
  • Area shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM

Family friendly

  • Dining table
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Dining table

More

  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mayu Boutique Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Peru value-added tax (VAT) at 18%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Peru. The exemption only applies to stays in Peru not exceeding 60 days.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: PEN 40 per vehicle (maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Safety features at this property include a fire extinguisher
Mayu Boutique Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number 10404472483

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Pets and service animals are not allowed on site.

Property is also known as

Illa Puma B&B Cusco
Illa Puma Cusco
Illa Puma
Hostal El Parque Hotel Cusco
Hostal El Parque Cusco
Mayu Wasi
Hostal El Parque
Mayu Boutique Hotel Hotel
Mayu Boutique Hotel Cusco
Mayu Boutique Hotel Hotel Cusco

Mayu Boutique Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 27 out of 54 reviews
Rating 8 - Good. 16 out of 54 reviews
Rating 6 - Okay. 6 out of 54 reviews
Rating 4 - Poor. 2 out of 54 reviews
Rating 2 - Terrible. 3 out of 54 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Judith

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool affordable spot. Convenient to shops and restaurants. Many steps to walk up.
Stayed 2 nights in Nov 2025

8/10 Good

Ekaterina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is on the Stairs street, so mind your stair walking ability, there is no car access directly to the hotel door. Also there is no elevator. If you have heavy luggage, the hotel staff and taxi driver from the hotel will help you carrying it. Breakfast is simple, but nice : eggs, juices, yogurt, breakfast cereal or puffs. Tea always accessible. Also there is a cafeteria in the lobby with good coffee to purchase. Rooms are nice, freshly painted. we also had a heater provided at no extra charge to stay warm at night.
Stayed 2 nights in Nov 2025

10/10 Excellent

Ivonne

Stayed 3 nights in Oct 2025

10/10 Excellent

Regina, Thun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Sep 2025

10/10 Excellent

Regina, Thun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay! The rooms were very large with great service like breakfast, taxi and laundry... In a beautiful location up the hill (San Blas artsy area near the ruins). Thank you!
Stayed 2 nights in Sep 2025

8/10 Good

Dehui

Liked: Cleanliness, staff & service, amenities
No hair dryer
Stayed 4 nights in Sep 2025

8/10 Good

Claudia

Travelled with group
Liked: Cleanliness, staff & service
GREAT STAFF, LOCATION IS PRETTY GOOD. CLOSE TO THE MAIN RESTAURANTS AND VENUES.
Stayed 7 nights in Sep 2025

10/10 Excellent

Brendon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot. Very close to many restaurants and plaza de Armas
Stayed 1 night in Aug 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and staff are excellent. It is about 10 minutes walking from Plaza de Armas. The location itself is one of the must-see alleys in Cusco, Siete Borreguitos, decorated with many plants and wall art. Highly recommended :-)
Stayed 4 nights in Aug 2025

6/10 Okay

Pedro

Stayed 1 night in Aug 2025

10/10 Excellent

Mariejoy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel to stay in Cusco! :)
Stayed 2 nights in May 2025

10/10 Excellent

Renzo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Ruifeng

Travelled with partner
Liked: Cleanliness, staff & service
Good hotel for its price. However, keep in consideration that it is located on a steep hill, so you have to hike everyday to your hotel which was not the best after a long day at high altitude. Room was cold, we had to request for a heating unit. Breakfast is included but with limited options. There is no hot water in the hand sink. Hot water only available in Shower. If you are on top floor you can hear the pigeons at night and in the morning. Overall, not bad for its price.
Stayed 4 nights in Aug 2024

10/10 Excellent

Beth

Travelled with family
Liked: Staff & service, property conditions & facilities
Clean, nice lobby area. Spacious room. Hotel is at the top of many stairs but worth the climb. Beautiful area with many shops. Staff was fantastic and very accommodating
Stayed 3 nights in Aug 2024

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was excellent the location is great with the street of 7 lambs beautiful and at our doorstep. Lovely rooms and property . Staff was friendly and excellent especially Javier at the front desk . He was so helpful with our check in and tours . Also set up transportation for us he was absolutely the best. The rooms are clean great bedding and the showers nice and hot . I will always stay here again in Cusco . Location is within walking to shops cafes restaurants and plaza de Armas. Beautiful and safe . Wonderful experience!
Stayed 3 nights in Aug 2024

8/10 Good

Victor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No parking
Stayed 3 nights in Aug 2024

8/10 Good

Micaela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pretty hotel with comfortable beds and friendly staff. We had the suite with city view and it had panoramic windows, super pretty. If you’re not used to the altitude it can be difficult walking back up the hill from the Plaza de Armas. The only reason I couldn’t give five stars is that I left my AirPods there, and the staff said they weren’t there but on the findmy app they literally are so 😐
Stayed 3 nights in May 2024

10/10 Excellent

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mayu Boutique Hotel offered us an exceptional experience during our stay. The room we were allocated was not only spacious but also boasted an impressive view of the city. Each morning, we were greeted with a great breakfast selection that catered to a variety of tastes and dietary needs. The staff at the hotel were consistently kind, helpful, and eager to offer assistance and guidance whenever needed. Based on our wonderful experience, we highly recommend Mayu Boutique Hotel for its excellent value and top-notch service.
Stayed 3 nights in Jan 2024

2/10 Terrible

Sarah, Los Angeles

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
I had just arrived exhausted from 7 days of backpacking on the Inca trail only to find that our room we had reserved was no longer available even though we had confirmed it only a couple days before then. They had to separate us into 2 separate rooms. There were no towels in the room. It was not the cleanest. I found hair on the linens. There was a lot of miscommunication among staff and I had to explain the situation of them giving our room away to 3 different front desk clerks. On the second day, I was in my room getting ready to leave when a strange man unlocked the door and barged in. He said he worked there and didn’t know anyone was staying in that room. Again…lack of communication among staff leading to unacceptable behavior. And lastly, this hotel is located at the top of 4 flights of stairs which is not shown in any descriptions. I had just climbed thousand of stairs while hiking 7 days on the Inca trail so this is the last thing I wanted to do upon arriving exhausted to the hotel. I would never stay here again nor would I ever recommend this place.
Stayed 2 nights in Jul 2022

4/10 Poor

Alyssia

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Find Another Place to Stay

I have so many issues with this hotel. First, the stairs!!! There are so many stairs to get to the hotel in the first place. Do not stay here if you have any luggage or you are not acclimated to the altitude. Second, it wasn’t clean. There were hairs all over the shower, dirt on the beds, and the sheets cleanliness is in question. Third, they only have one key to your room that you have to leave with them if you are going to be gone for the day. The key ring includes the keys to the locked safe-link box. It is inconvenient and seems a bit dangerous. The hotel does not give you towels or rags unless you ask for them and sometimes they are not clean or available. It is very loud, most nights you can hear loud music or people having in the hallways. One day it sounded like they were renovating the room above me at 10 at night. Finally, they lost our reservation and after some in our group had been hiking in the wilderness for seven days and were very sick, they had to wait for them to fix the situation before we could get into a room.
Stayed 2 nights in Jul 2022

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
You get for what you pay. Pro - we got a suite 2 rooms, 2 full baths to accommodate 5 people. Cons - no heat, no hot water, no phone service, no laundry on premise (the lady would take it to a laundry place but forgot to pick up on time so we were with no clean clothes until the day we were leaving). Breakfast was eatable, simple
Stayed 3 nights in Aug 2019

2/10 Terrible

Verified traveller

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
I found hair in my bed sheets, followed by stains on my sheets. Upon entering my room i saw the hardwood on the floor as as well coming apart. With a letter as well mentioning that the sheets are cleaned and changed every 3 days, to my knowledge i believe the sheets re not changed between stays until the 3 days are up. The arrangements of the dining room was uncomfortable and not properly organized as there is not enough space for dining. The food was terrible, cold and te dishes are never cleaned properly, as i took 4 minutes looking for a clean plate to serve the disgusting food in. I would recommend people NOT to stay at this hotel completely disgusting.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right from the moment we landed in Cusco, Mercedes was absolutely a delight. She was very helpful no matter what we needed and the accomodation is absolutely charming. It was a wonderful place to come home to at the end of each day. It's a great location, just a short walk to the historical centre of Cusco. Highly recommended!
Stayed 4 nights in Apr 2019

8/10 Good

Ekaterina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the hostel is very clean and in great condition, a little bit difficult to find as there is no sign on the outside door. Very friendly owner and good location
Stayed 1 night in Jan 2019

10/10 Excellent

Yomara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018