2/10 Terrible
Ana
Travelled with family
15 Dec 2025
The first night there we saw one large cockroach on the counter coming out of the sink and then while my daughter (6y) was in the showers there was a huge cockroach in the folds of the shower curtain the second night we found so much mold behind the beds I told them and they moved me rooms they asked for me to prop the door open with an item so I could come back into my room since I would be locked out since my room key would be dectivated for the new ones we moved rooms to the room right below our original room I checked and there was still mold present they moved us a third time and this room was warm but no mold so we took management is not available at the property at night besides the calling and no one picking up through this whole ordeal when I went to check out they informed me management would be out of a meeting by noon I called at noon and she had left for the day and was off so now I have to wait for the following day at 11 to reach her this is completely outrageous and poor customer service I cannot believe I booked here and my kids spent the night in a mold infested room.



Ana
Stayed 2 nights in Dec 2025






















