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Hyatt Place Dallas/Rockwall

3.0 star property

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Photo gallery for Hyatt Place Dallas/Rockwall

Terrace/patio
Room, 1 King Bed with Sofa bed (Specialty) | Premium bedding, in-room safe, desk, laptop workspace
Fitness facility
Front of property – evening/night
Snack bar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi

Explore the area

View in a map
1600 La Jolla Drive, Rockwall, TX, 75087
  • Place, Lake Ray Hubbard
    ‪1 min walk‬
  • Place, The Harbor Rockwall Mall
    ‪15 min walk‬
  • Place, Texas Health Presbyterian Hospital Rockwall
    ‪3 min drive‬
  • Airport, Dallas, TX (DAL-Love Field)
    ‪35 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Accessible (Shower)

9.8 out of 10
Exceptional
(10 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Accessible (2 Queen Beds with Sofa bed, Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, Accessible (2 Queen Beds with Sofa bed, Shower)

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Accessible, Bathtub (2 Queen Beds with Sofa bed)

Premium bedding, in-room safe, desk, laptop workspace

Room, Accessible, Bathtub (2 Queen Beds with Sofa bed)

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

Dining room

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(81 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (2 Queen Beds with Sofa bed)

Premium bedding, in-room safe, desk, laptop workspace

Room (2 Queen Beds with Sofa bed)

9.0 out of 10
Wonderful
(33 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Specialty)

Room, 1 King Bed with Sofa bed (Specialty) | Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Specialty)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Hyatt Place Dallas/Rockwall

Hotel with free parking, steps from Lake Ray Hubbard
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Change of towels is available on request
Hyatt Place Dallas/Rockwall offers 100 accommodations with a safe and coffee/tea makers. This accommodation has separate sitting areas and is furnished with double sofa beds. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels, pay-per-view films and Netflix. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This Rockwall hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Hyatt Place Dallas/Rockwall. During your stay, you're just a quick walk from Lake Ray Hubbard. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and 2 meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Lake Ray Hubbard and a 2-minute drive from The Harbor Rockwall Mall
  • Dogs welcome for a fee
Hyatt Place Dallas/Rockwall offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business centre, 2 meeting rooms, and coworking spaces. The business-friendly Hyatt Place Dallas/Rockwall also features a picnic area, coffee/tea in common area, and laundry facilities. Free self parking is available.

This 3-star Rockwall hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:00 AM.
Hyatt Place Dallas/Rockwall has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Coworking space

Outdoors

  • Firepit
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2020
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Hulu
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during October, November, December, January, February and March:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt Place Dallas rockwall
Hyatt Dallas Rockwall Rockwall
Hyatt Place Dallas/Rockwall Hotel
Hyatt Place Dallas/Rockwall Rockwall
Hyatt Place Dallas/Rockwall Hotel Rockwall

Hyatt Place Dallas/Rockwall Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 686 out of 1001 reviews
Rating 8 - Good. 156 out of 1001 reviews
Rating 6 - Okay. 69 out of 1001 reviews
Rating 4 - Poor. 34 out of 1001 reviews
Rating 2 - Terrible. 56 out of 1001 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Charnese

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Vasko

Liked: Cleanliness, amenities, property conditions & facilities
Everything excellent
Stayed 1 night in Oct 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience, wonderful staff

The room was clean and fresh. The staff was excellent and very friendly.
Stayed 2 nights in Oct 2025

10/10 Excellent

TENISHA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk lady was so nice
Stayed 1 night in Oct 2025

10/10 Excellent

Jason

Stayed 2 nights in Oct 2025

2/10 Terrible

Jonathan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Completely Unprofessional Manager - No Options

Worst check-in experience ever. Arrived at 6pm. Went into room and it only had a very thin see-through shade covering the entire window, no curtains or privacy shade. We called front desk and asked to change rooms as we needed something more than a see-through window shade. We were told they were fully booked and no other rooms were available. I asked if a privacy shade could be added. I was told they could put in a work-order but it would not be fixed today, and we were only staying for one night. I understood they were fully booked but since it was only 6pm had every room been checked into already since this room did not have what was advertised and needed? We were told since we had already gone into the room it was contaminated and we could not change rooms since they could not give that room to anyone else now. I'm not sure how you can see what's wrong with a room without going in? We were told the only other option was to not stay there and request a refund. Then try to find a room on a Saturday night at another hotel with no notice, and during a busy holiday weekend. While discussing my frustration with the manager he was rude and offered no help. He accused me of calling him a name in front of the front desk lady. Which the front desk lady had to tell him I never did. Then he tried to apologize for falsely accusing me of it. All of this at the front desk check-in area. Completely unprofessional. WILL NEVER STAY THERE AGAIN. DO NO RECOMMEND.
Stayed 1 night in Oct 2025

10/10 Excellent

Garrett

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, friendly staff
Stayed 1 night in Oct 2025

10/10 Excellent

Luis

Stayed 1 night in Oct 2025

2/10 Terrible

Aimee

Disliked: Cleanliness, staff & service, property conditions & facilities
Unprofessional
Stayed 2 nights in Oct 2025

6/10 Okay

Jaineesh

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Overall not bad but the breakfast was blah. Also paid way more compared to other properties in the area as this was my first time staying here.
Stayed 1 night in Oct 2025

6/10 Okay

Colonel

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Poor check out
Stayed 1 night in Oct 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice & clean, would totally stay here again!
Stayed 1 night in Sep 2025

10/10 Excellent

Erica

Stayed 1 night in Oct 2025

4/10 Poor

Kevin

Stayed 1 night in Oct 2025

6/10 Okay

William

Liked: Staff & service, property conditions & facilities
Room service needs to be tentative to running out soaps, shampoo, and conditioner. Also, there were no hand soaps to wash hands, if needed. Facility needs to be prepared for fully booked reservation to be able to provide towels and other amenities.
Stayed 3 nights in Oct 2025

6/10 Okay

Michelle

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice sized room and amenities ..We were disappointed with the fact that due to the cleaning schedule (every other day and not on Sundays)...our room was not cleaned during our 3 night stay. We arrived on Friday to a clean space but it was not cleaned during our stay at all & the towels were not replaced until Sunday. We asked about the desk associate during breakfast about fresh towels and though she said she would have them replaced, we had to go back down to request them from management when we returned late that night to dirty towels and no replacements. Breakfast options were just ok. Refrigerator did not stay cool.
Stayed 3 nights in Oct 2025

10/10 Excellent

Liam

Stayed 1 night in Oct 2025

10/10 Excellent

Asdrubal

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff,helpful and friendly ,from manager through houseman and restaurants servers,highly recommend!!
Stayed 2 nights in Oct 2025

10/10 Excellent

CHULYONG, Little Rock

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property!
Stayed 1 night in Sep 2025

10/10 Excellent

Brittany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, common areas clean. My only complaint is the ac shuts off while you’re gone or asleep. It’s really annoying having to walk around to keep the ac from shutting off. Saves the company money but punishes the consumer in the process. Will not ever stay here again due to the inconvenience as a guest. They care more about their money than they do the comfort of their guests. I hope they shut off their ac while they are gone or asleep since they do that to their guests. But I guarantee you they have all their amenities on, even at homes they aren’t staying in at the moment. Greed at its finest.
Stayed 1 night in Sep 2025

10/10 Excellent

Jacqueline M

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful rooms. Nice bar and friendly staff! Always very satisfied!
Stayed 2 nights in Sep 2025

2/10 Terrible

Chris

Stayed 3 nights in Sep 2025

10/10 Excellent

Tommy

Stayed 1 night in Sep 2025

10/10 Excellent

TOM, Franklin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall, a nice facility. The front desk staff were very accommodating, as we had a family emergency that did not allow one of us to stay in the room. They allowed me to take a to-go breakfast each morning for them...until the dining room staff intervened after being RUDE and not understanding of the situation. The last day, the dining room magically 'ran out' of to-go containers when the front desk went to get one for me. Needless to say, I found a way to take food with me that morning. As stated, the front desk staff were very nice and understanding...the dining room staff needs some compassion education as pertaining to the customer service delivery expected of a hotel/motel establishment
Stayed 3 nights in Jul 2025

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, amenities
Great room
Stayed 1 night in Sep 2025