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Hyatt Place Plano

3.0 star property

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Photo gallery for Hyatt Place Plano

Outdoor pool, pool umbrellas
Lobby sitting area
Lobby sitting area
Café
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Pet-friendly

Explore the area

View in a map
3100 Dallas Pkwy, Plano, TX, 75093
  • Place, Shops at Willow Bend
    ‪13 min walk‬
  • Place, Texas Health Presbyterian Hospital Plano
    ‪15 min walk‬
  • Place, The Shops at Legacy
    ‪4 min drive‬
  • Airport, Dallas, TX (DAL-Love Field)
    ‪23 min drive‬

Room options

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Living area | 42-inch flat-screen TV with satellite channels, TV, pay films

Room, 2 Double Beds

8.8 out of 10
Excellent
(33 reviews)
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, down duvets, desk, laptop workspace

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(52 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, down duvets, desk, laptop workspace

Room, 1 King Bed (High Floor)

9.2 out of 10
Wonderful
(20 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (High Floor)

Premium bedding, down duvets, desk, laptop workspace

Room, 2 Double Beds (High Floor)

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down duvets, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub

7.8 out of 10
Good
(18 reviews)
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Mobility Accessible

  • Sleeps 4
  • 1 King Bed

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About this property

Hyatt Place Plano

Hotel in Plano with free breakfast and free local area shuttle
An outdoor pool, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle and a free shopping centre shuttle. Other amenities include a 24-hour business centre, a coffee shop/cafe and a business centre.
Hyatt Place Plano offers 127 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Beds feature down duvets and premium bedding. 42-inch flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The free breakfast at Hyatt Place Plano gets high marks from our customers. During your stay, you'll be within walking distance of Texas Health Presbyterian Hospital Plano. Enjoy features like free WiFi in public areas, free self-parking and a free area shuttle.
  • Free breakfast offered
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from The Shops at Legacy and 10 minutes from Galleria Dallas
  • Free shopping centre and local-area shuttle service
  • Dogs welcome for a fee
Hyatt Place Plano offers its guests an outdoor pool and a fitness centre. There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 790 square feet (73 square metres) and includes conference space. The business-friendly Hyatt Place Plano also features multilingual staff, concierge services, and complimentary newspapers in the lobby. An area shuttle within 5.00 mi and A shopping centre shuttle are free. Self parking is free.

This 3-star Plano hotel is smoke free.

Guests are served a free breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 5 mi
  • Free shopping centre shuttle
  • Limo/town car service
  • Free uncovered self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 790 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lever door handles
  • Lift (106 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1998
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Hyatt Place Hotel Plano
Hyatt Place Plano
Amerisuites Hyatt Place Plano Hotel Plano
Amerisuites Plano
Hyatt Plano
Plano Amerisuites
Plano Hyatt
Hyatt Place Plano Hotel
Hyatt Place Plano Hotel
Hyatt Place Plano Plano
Hyatt Place Plano Hotel Plano

Reviews

Hyatt Place Plano Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 617 out of 1011 reviews
Rating 8 - Good. 212 out of 1011 reviews
Rating 6 - Okay. 89 out of 1011 reviews
Rating 4 - Poor. 44 out of 1011 reviews
Rating 2 - Terrible. 49 out of 1011 reviews

Reviews

8/10 Good

Jose

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I went with my wife and kids for the weekend, Everything was fine , the rooms are big , area is safe the breakfast is good they have a bar in the lobby. The only thing we had an issue is because the plumbing sucks everytime we will take a shower we had to wait about 10 - 15 min after for the other to take a shower because the drain was so slow.
Slow drain
Slow drain
Stayed 2 nights in Jul 2025

10/10 Excellent

mei-sun

Liked: Cleanliness
Stayed 2 nights in Jul 2025

10/10 Excellent

Austin

Stayed 2 nights in Jun 2025

6/10 Okay

Lori

Business traveller
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

4/10 Poor

Melissa

Travelled with family, Travelled with group
Disliked: Amenities, property conditions & facilities
No laundry, no clean towels - only good thing hot breakfast
Stayed 6 nights in Jun 2025

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

LaMar

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great property and services except for front desk staff wearing masks, not knowing food services available and telling us no, we don't do that when the sign by the bar says they do. Parking lights were out and it didn't make us feel safe.
Stayed 3 nights in Jun 2025

8/10 Good

Derrick

Liked: Cleanliness, room comfort
Great
Stayed 1 night in Mar 2025

8/10 Good

Hussam Essam

Stayed 2 nights in Jun 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jun 2025

8/10 Good

Sharon

Travelled with family
The room was nice and clean. The air conditioner was very loud and seemed to be malfunctioning.
Stayed 2 nights in Jun 2025

6/10 Okay

Girlie

Liked: Cleanliness
I liked the room — it was clean, and the night view from the 6th floor was really nice. However, there were a few issues: there was no microwave, the curtain had a hole, and both the bathroom door and closet were broken and not working. Could use a bit of maintenance.
Stayed 1 night in May 2025

10/10 Excellent

Teresa

Stayed 2 nights in Jun 2025

8/10 Good

Monique

Stayed 2 nights in Jun 2025

10/10 Excellent

gabby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Jennifer

Stayed 2 nights in Jun 2025

10/10 Excellent

Guadalupe

Stayed 3 nights in May 2025

6/10 Okay

victoria

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We stay here quite a lot anytime we are in the DFW area. It’s usually great. This time was kind of weird. There were no channels on the TV. Had to ask about that and it turns out they only had a couple of free channels. Then next, housekeeping services were at 12-4, which was weird. It seems like no matter what time we came back to the room, housekeeping was there. None of this was really problematic nor would it keep us from going back. It was just an odd time.
Stayed 3 nights in May 2025

10/10 Excellent

MICHAEL, Palm Beach

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Stacy

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Very run down and out dated. Saw a huge cockroach roaming the halls. Very smelly like something was rotting.
Stayed 4 nights in May 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, room comfort

Good, but minor things could have made it great.

I had an overall positive experience, but the TV and A/C were old and didn’t not perform as well as other similarly priced hotels I’ve recently stayed. For example, the local channels must use a digital antenna and the reception was not good…made some preferred channels unwatchable. The A/C also struggled to keep the room cool enough. I stayed in a similar sized Hilton hotel room within the past week and had its A/C set at 71 and was very comfortable; while I had to set the Hyatt A/C to 69 and still wasn’t not as comfortable… a wall thermostat my address the A/C issue.
Stayed 3 nights in May 2025

10/10 Excellent

Lanae

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Susan

Stayed 1 night in May 2025

10/10 Excellent

Zeb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Sunil

Stayed 5 nights in May 2025