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Lorenzo Hotel Dallas, Tapestry Collection by Hilton

3.5 star property

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Photo gallery for Lorenzo Hotel Dallas, Tapestry Collection by Hilton

Outdoor pool, pool loungers
Exterior
2 restaurants, breakfast, dinner served; southern cuisine
Exterior
Premium bedding, in-room safe, desk, laptop workspace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar

Explore the area

View in a map
1011 S Akard St, Dallas, TX, 75215
  • Kay Bailey Hutchison Convention Center
    ‪10 min walk‬
  • Reunion Tower
    ‪18 min walk‬
  • American Airlines Center
    ‪3 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Corner (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Corner (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility, Corner)

View from room

Room, 2 Queen Beds, Accessible, Bathtub (Mobility, Corner)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Corner

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Corner

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

View from room

Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

View from room

Room, 1 King Bed, Corner

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Corner (Mobility, Bathtub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Corner (Mobility, Bathtub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Nomad)

Premium Room, 1 King Bed (Nomad) | Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed (Nomad)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Zen)

Premium Room, 1 King Bed (Zen) | Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed (Zen)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

View from room

Room, 1 King Bed

9.6 out of 10
Exceptional
(22 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

8.6 out of 10
Excellent
(21 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (Cake)

Premium Room, 1 King Bed (Cake) | Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed (Cake)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

View from room

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Escape, Mobility, Roll-In Shower)

Room, 1 King Bed, Accessible (Escape, Mobility, Roll-In Shower) | Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Escape, Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Corner (Hearing)

View from room

Room, 1 King Bed, Accessible, Corner (Hearing)

  • Sleeps 2
  • 1 King Bed

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About this property

Lorenzo Hotel Dallas, Tapestry Collection by Hilton

Hotel with 2 restaurants, near American Airlines Center
This hotel features 2 restaurants, an outdoor pool and 3 bars/lounges. WiFi in public areas is free. Additionally, a fitness centre, a poolside bar and a snack bar/deli are on-site. Housekeeping is available on request.
Lorenzo Hotel Dallas, Tapestry Collection by Hilton offers 237 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

This Dallas hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the pool at Lorenzo Hotel Dallas, Tapestry Collection by Hilton. During your stay, you're just a quick walk from Dallas City Hall. Free WiFi in public areas, 2 restaurants and 3 bars are available. This property offers pet-friendly amenities, such as an off-lead area.
  • Free WiFi and wired Internet
  • Drinking and dining options include 2 restaurants, a coffee shop, a poolside bar and 3 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Guests have great things to say about the restaurant and the helpful staff
  • 6 minutes by foot from Kay Bailey Hutchison Convention Center and a 4-minute drive from American Airlines Center
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area
Lorenzo Hotel Dallas, Tapestry Collection by Hilton offers its guests an outdoor pool and a fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi and wired Internet.

Event space at this hotel measures 6690 square feet (622 square metres) and includes conference space. The business-friendly Lorenzo Hotel Dallas, Tapestry Collection by Hilton also features multilingual staff, concierge services, and dry cleaning/laundry services. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Dallas hotel.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6 AM to 11 AM and at the weekend from 7 AM to noon.
Lorenzo Hotel Dallas, Tapestry Collection by Hilton has 2 restaurants serving breakfast and dinner.
Hamilton’s – This restaurant specialises in southern cuisine. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Taco Enzo – This coffee shop specialises in American cuisine and serves breakfast and light fare. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 20 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6 AM to 11 AM on weekdays and 7 AM to noon on weekends; USD 4 to 20 per person
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Hamilton’s
  • Taco Enzo

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 6,690 square feet of conference space
  • 7 meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 12 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not accept prepaid debit/credit cards or Cash app.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 77 lb per pet)
  • Pets cannot be left unattended
  • An off-lead area is available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 80.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 4 to 20 per person
  • Self-parking fee: USD 20 per day
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't allowed at Lorenzo Hotel Dallas, Tapestry Collection by Hilton.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Lorenzo Hotel Dallas
Lorenzo Hotel
Lorenzo Dallas
Lorenzo Hotel an Ascend Hotel Collection Member
Lorenzo Hotel
Lorenzo Hotel Dallas Tapestry Collection by Hilton
Lorenzo Hotel Dallas, Tapestry Collection by Hilton Hotel
Lorenzo Hotel Dallas, Tapestry Collection by Hilton Dallas
Lorenzo Hotel Dallas, Tapestry Collection by Hilton Hotel Dallas

Lorenzo Hotel Dallas, Tapestry Collection by Hilton Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 711 out of 1016 reviews
Rating 8 - Good. 131 out of 1016 reviews
Rating 6 - Okay. 95 out of 1016 reviews
Rating 4 - Poor. 38 out of 1016 reviews
Rating 2 - Terrible. 41 out of 1016 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shelby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable , awesome bar with fantastic bar tenders , great service and conversation, only issue was tight parking that costs you every night
Stayed 1 night in Jun 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

ana, carrollton

Stayed 1 night in Jun 2025

8/10 Good

Amy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The art decor at hotel was amazing.
Stayed 1 night in Jun 2025

8/10 Good

Ronricko

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good, except people who paid for rooms,also had to pay $20 a day for parking, plus $80 deposit that supposed to be refunded after stay.Other then that,the stay was nice.
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

4/10 Poor

Gabriela

Stayed 1 night in Jun 2025

6/10 Okay

Tyler

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room wasn’t ready til almost 5PM, room was very clean and tidy though. Pool is very nice and fun. Bar staff was welcoming.
Stayed 1 night in Jun 2025

8/10 Good

Laci

Liked: Property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean handy in walking distance of town - highly recommended
Stayed 2 nights in Jun 2025

4/10 Poor

Alfred T.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a fan of the decor. It look like your staying in Alice in Wonderland.
Stayed 1 night in May 2025

10/10 Excellent

Garrett

Liked: Cleanliness, amenities, property conditions & facilities
We have stayed here twice now for conventions and being in walking distance is such a luxury.
Stayed 3 nights in May 2025

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Misty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun mother/daughter night!

This was an amazing hotel! My 7 year old daughter loved all of the art and fun pool! I think this would be a fun couple trip too!
Stayed 1 night in Jun 2025

8/10 Good

Bruce

Liked: Cleanliness, property conditions & facilities
Property was playing the non-like that had to pay for parking
Stayed 1 night in Jun 2025

10/10 Excellent

Shaquisha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
GREAT STAY! WILL DEFINITELY COME BACK!
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The food and the staff at Hamilton‘s was consistently very good. The daily care of my room by the housekeeping staff was fantastic. The walk from the hotel to the convention center was convenient.
Stayed 4 nights in Jun 2025

10/10 Excellent

LaTerria

Travelled with partner
Liked: Cleanliness, amenities
The design of the hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Latonya

Liked: Staff & service, amenities, property conditions & facilities
This hotel was in the perfect location for me! It's so fancy and different. Added bonus was the pool party Saturday. I came for a good time and that's what I had. Only thing I guess I would change is the music in the bar during happy hour. Also I loved that they provided me with water each day of my stay! Just know I will be back! Staff always had smiles when I came through the lobby and the housekeeping were like ninjas! Never saw them but room was always clean when I returned! They need a raise! ❤️
Stayed 2 nights in Jun 2025

10/10 Excellent

Giselle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Awesome
Stayed 2 nights in Jun 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Stayed 1 night in May 2025

8/10 Good

Bobby

Nive.. I wish we would've knew about the pool party before hand.. I
Stayed 1 night in Jun 2025

6/10 Okay

Samantha

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place , nice view & comfy room aswell as good parking . Unfortunately room service closes at check in time & pool closed by 11. Would be nice to know and pay deposit beforehand. Expedia didnt show exact info but overall nice stay
Stayed 1 night in Jun 2025