I think the biggest thing we all want when staying at a VRBO is getting any problems solved as needed. We had a couple of questions during our six day step and they were answered right away.
We had a large group working an event to raise funds for our non-profit. This home left us with no complaints. We felt the home was as advertised. The check out instructions were clear and easy. Thank you.
We had a great time in Frisco and this house is exactly what we needed. So many bedrooms, full kitchen, living space large enough to hold 10 people, and within driving range to great areas for food. Very pleased! The host was very quick to respond and very kind and helpful.
A whole lot of money for broken appliances (dishwasher top drawer), unclean appliances (stove & under microwave), stained walls (some of which we were able to wipe off with a damp cloth), trash in the backyard, and outdoor grill not clean. No extra bed linens (i.e., blankets). Highchair for baby had caked food and splash marks everywhere. Dining table chairs stained cloth. No washcloths for showers. Toilets with "usage" stains in bowls - we cleaned those too.
Suggested improvements/corrections: Clean & DISINFECT everything. The stained white walls were frightening and set an undesirable tone for our stay.