2/10 Terrible
jalessa
Travelled with partner
15 Jul 2025
Worst experience ever the elevators were broken only 1 worked it was a hassle trying to get to the 21st floor. The ice machine was broken on our floor with an out of service sign… The valet told us don’t abuse the service unless we’re going to tip. For breakfast I ask for the fresh squeeze drink that had mint in it they told me they had sold out of those premade bottle but yet a worker brung me a cup still upon arrival to my room I started eating my breakfast to realize they had giving me a liquor beverage sunrise something. I had taken it with Tylenol I had just purchased out the RX box in the lobby store because I was having cramps!!! Once I tasted it I was honestly in disbelief and pissed at the same time! This hotel could have killed me from being careless. They can literally rewind the cameras and see this is all true. 0/10 stars only thing good was the host
jalessa
Stayed 2 nights in Jul 2025