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Sheraton Dallas Hotel

4.0 star property

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Photo gallery for Sheraton Dallas Hotel

Lobby lounge
Lobby lounge
Meeting facility
View from property
View from property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Air-conditioning

Explore the area

View in a map
400 Olive St, Dallas, TX, 75201
  • Place, Majestic Theater
    ‪5 min walk‬
  • Place, Dallas World Aquarium
    ‪13 min walk‬
  • Place, Kay Bailey Hutchison Convention Center
    ‪17 min walk‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 1 King Bed

View from room

Room, 1 King Bed

8.8 out of 10
Excellent
(45 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(31 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed

Pillow-top beds, in-room safe, desk, laptop workspace

Club Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds

Pillow-top beds, in-room safe, desk, laptop workspace

Club Room, 2 Queen Beds

  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | Living area | 50-inch plasma TV with cable channels, TV, pay films

Junior Suite, 1 King Bed with Sofa bed

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Multiple Beds

Pillow-top beds, in-room safe, desk, laptop workspace

Junior Suite, Multiple Beds

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite, Multiple Beds

Pillow-top beds, in-room safe, desk, laptop workspace

Junior Suite, Multiple Beds

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom

50-inch plasma TV with cable channels, TV, pay films

Executive Suite, 1 Bedroom

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 Bedroom

50-inch plasma TV with cable channels, TV, pay films

Executive Suite, 1 Bedroom

  • City view
  • 67 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, City View

Pillow-top beds, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, City View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, City View

Pillow-top beds, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds, City View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Property amenity
The Westin Dallas Downtown
Downtown Dallas
  • Pool
  • Pet-friendly
  • Restaurant
  • Air-conditioning
4.5 out of 5, Wonderful, 1,001 reviews
The price is CHF 159
includes taxes & fees
19 Jun - 20 Jun
The Westin Dallas Downtown

About this property

Sheraton Dallas Hotel

Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site. Housekeeping is available on request.
Sheraton Dallas Hotel offers 1840 accommodations with a safe and complimentary bottles of water. Beds feature pillowtop mattresses. 50-inch plasma televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers, designer toiletries and hairdryers.

This Dallas hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Sheraton Dallas Hotel. During your stay, you're just a quick walk from Majestic Theater. Enjoy features like an outdoor pool, a restaurant and a 24-hour gym.
  • Enjoy American cuisine while dining at Open Palette
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Just a 2-minute drive from American Airlines Center and a few minutes from Dallas Market Center
  • Pets welcome for a fee (restrictions apply)
Sheraton Dallas Hotel offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge.

A business centre, 60 meeting rooms, and limo/town car service are available. Event space at this hotel measures 230000 square feet (21368 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Sheraton Dallas Hotel. For a fee, parking is available.

This 4-star Dallas hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11:00 AM.
Open Palette – This restaurant specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Open Mkt. Grab 'n Go – This delicatessen serves breakfast, lunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Internet access (surcharge)

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Covered parking on site (USD 30 per night; includes in/out privileges)
  • Covered valet parking on site (USD 55 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 24 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Open Mkt. Grab 'n Go
  • Open Palette

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Dining table
  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 230,000 square feet of conference space
  • 60 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Thin carpet in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 buildings
  • 38 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1959
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch HDTV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay, plus a one-time cleaning fee of USD 150
  • Weight limit: 35 lb per pet
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.00 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 0.90 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 24 per person
  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Covered self-parking fee: USD 30.00 per night (in/out privileges)
  • Valet parking fee: USD 55 per night (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay plus a one-off USD 150 cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Dallas Hotel Sheraton
Dallas Sheraton
Dallas Sheraton Hotel
Hotel Sheraton Dallas
Sheraton Dallas
Sheraton Dallas Hotel
Sheraton Hotel Dallas
Adam Mark Dallas
Adam's Mark Dallas
Sheraton Dallas Resort
Dallas Adam Mark Hotel
Sheraton Hotel
Sheraton Dallas Hotel Hotel
Sheraton Dallas Hotel Dallas
Sheraton Dallas Hotel Hotel Dallas

Sheraton Dallas Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 636 out of 1026 reviews
Rating 8 - Good. 183 out of 1026 reviews
Rating 6 - Okay. 79 out of 1026 reviews
Rating 4 - Poor. 49 out of 1026 reviews
Rating 2 - Terrible. 79 out of 1026 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Shawndrika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , close by everything, staff friendly
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Raul Jerome

Wonderful stay
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Chadstity

Liked: Cleanliness, staff & service, property conditions & facilities
Yes very good selections in the area
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jazzlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean room
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Great location and amenities.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Brooke

Liked: Cleanliness, amenities, property conditions & facilities
Great room and location
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Phillip A

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice staff
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities
Everything was great the staff, rooms I would definitely recommend this hotel
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Fidel

Liked: Cleanliness, staff & service, amenities
Nice clean rooms, nice view of downtown Dallas!!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious room
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
Friendly environment, clean premises
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, great service, nice bar and amenities
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Yojant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice overall.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Clayton

Liked: Cleanliness, staff & service, amenities
We live staying here. Hotel is so nice and quiet. Staff is so friendly and hotel is very clean.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Keyera

Liked: Cleanliness, amenities
Clean room and amenities
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, bathroom showed the property's age but nothing unclean. I loved the view of the city in our room.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast was really good
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

CHRISTINE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes very good breakfast!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kennet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom was a tight squeeze and almost stubbing my toe on the trash can pinned next to the bathroom door when you open it only down side everything else was amazing.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Janice

Liked: Amenities
Beautiful very accommodating hotel stay!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Luis

Liked: Cleanliness, property conditions & facilities
Excellent!!!!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was Great from check in to check out! They acknowledged what we were celebrating, and showed care! Will recommend and stay here again!
Stayed 1 night in Dec 2025