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TRU By Hilton Allen Dallas

2.5 star property

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Photo gallery for TRU By Hilton Allen Dallas

Lobby
Room, 2 Queen Beds | Desk, laptop workspace, iron/ironing board, free WiFi
Point of interest
Games room
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Air conditioning
  • Parking included

Explore the area

View in a map
1553 N Central Expressway, Allen, TX, 75013
  • Allen Premium Outlets
    ‪17 min walk‬
  • Eagle Stadium
    ‪18 min walk‬
  • Allen Event Center
    ‪2 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪38 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Hearing)

8.8 out of 10
Excellent
(3 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(36 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(9 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed

9.4 out of 10
Exceptional
(83 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobilty & Hearing)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Bathtub (Mobilty & Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

TRU By Hilton Allen Dallas

Hotel with free breakfast, near Allen Premium Outlets
Along with an outdoor pool, this smoke-free hotel has a fitness centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a 24-hour front desk and a front desk safe are on-site. Housekeeping is available on request.
TRU By Hilton Allen Dallas offers 95 air-conditioned accommodations with iPod docking stations and a hairdryer. 55-inch flat-screen televisions come with premium digital channels and Netflix.

This Allen hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at TRU By Hilton Allen Dallas. During your stay, you'll be within walking distance of Allen Premium Outlets. Features include free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as an off-lead area.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and a car charging station
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from Eagle Stadium and a few minutes from Watters Creek at Montgomery Farm
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-lead area
TRU By Hilton Allen Dallas offers its guests an outdoor pool and a fitness centre. Public spaces have free WiFi and wired Internet. There's an onsite business centre. Free breakfast is available daily. The business-friendly TRU By Hilton Allen Dallas also features coffee/tea in common area, complimentary supervised childcare, and a front desk safe. Self parking is free.

This Allen hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Gym
  • Outdoor pool

Family friendly

  • Free supervised activities for children
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels
  • Hulu
  • IPod dock
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay, plus a deposit of USD 50.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 165 lb per pet)
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 1.00 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRU By Hilton Allen Dallas Hotel
TRU By Hilton Allen Dallas Allen
TRU By Hilton Allen Dallas Hotel Allen

Reviews

TRU By Hilton Allen Dallas Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 568 out of 776 reviews
Rating 8 - Good. 128 out of 776 reviews
Rating 6 - Okay. 43 out of 776 reviews
Rating 4 - Poor. 20 out of 776 reviews
Rating 2 - Terrible. 17 out of 776 reviews

Reviews

10/10 Excellent

corby

Nice
Stayed 2 nights in Jun 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice hotel. It’s right on the 75 access road, so depending on what time of day you are leaving you may be waiting a bit to turn The room was smaller than normal and really no closet. Breakfast was pretty good. I would stay there again.
Stayed 1 night in Feb 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is an amazing place I love everything very nice and clean!!
Stayed 1 night in May 2025

10/10 Excellent

Sabrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a king bed room and it was on the small side. The room itself was very clean. Bed was comfty, tv was large. The bathroom was very clean.
Stayed 1 night in Jun 2025

10/10 Excellent

Mallori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Olga

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was quick and easy. Front desk was exceptionally friendly and welcoming. Location was convenient and felt safe. Store and restaurants nearby.
Stayed 1 night in May 2025

8/10 Good

Laura

Liked: Cleanliness, property conditions & facilities
Cute and fun lobby. Good breakfast. Good gym. Comfy bed.
Stayed 1 night in May 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place! Good location, staff is friendly and rooms are clean
Stayed 3 nights in May 2025

10/10 Excellent

Cindy

Stayed 2 nights in May 2025

10/10 Excellent

Byria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing .. the staff was so friendly
Stayed 2 nights in May 2025

8/10 Good

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is very modern. No extras there very minimal. Our problem was check in. We told the girl we did not want a room in the front of hotel. Its faces the freeway and very noisy she told us she did not have one ready and we need to come back in 1 1/2 hr. She gave us a key to a room to come back later. We came back and she gave us a key to a room on the freeway again!!!! She had to change it once more.
Stayed 1 night in May 2025

8/10 Good

BRENDA

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Review

We like the hotel except for the road noise.
Stayed 2 nights in May 2025

10/10 Excellent

Edwin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

8/10 Good

Tom

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and friendly place
Stayed 2 nights in May 2025

10/10 Excellent

cora, Galveston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Crackerbarrel and Walmart within easy walking distance
Stayed 2 nights in May 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, friendly, convenient

Front desk staff was excellent, quick to remedy cold coffee and a shampoo bottle that didnt have the stopper removed. Only wish the pool was heated, it was 80 outside but the pool was too cold to enjoy a swim! Otherwise clean hotel, felt safe, loved how close it is to the cracker barrel and walmart. Would stay here again if I need to go back to the area.
Stayed 1 night in May 2025

10/10 Excellent

Bruce, Mount Dora

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great lower cost hotel. I would definitely stay here again. Super friendly and professional staff.
Stayed 1 night in May 2025

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service

Enjoyable but Average

Overall it was an enjoyable but average stay. The staff were all very friendly and helpful. The lobby was active, and was mostly full of lively guests having fun any time I walked through. The gym equipment was nice. I didn't get an opportunity to use the pool. I stayed in room 318 overlooking the Hwy. I enjoyed my room for the most part. It was a peaceful and quiet room, other than the sound of hwy traffic which didn't bother me but might bother some guests. I was not super impressed with the cleanliness of my room. More training should be done with housekeeping because there was hair along the floorboards which was not mine and water spots on the bathroom floor which could have been left behind from the last shower. Nothing terrible, but small details make it evident when corners are cut during cleaning. Proper training would help. The bed in that room did not offer the most comfortable night's sleep. For me, the mattress was lumpy and uneven. Also, there were 4 pillows on the bed, all of them were very soft. It would have been nice to have a choice of a firmer pillow on the bed. And I was often cold at night, even with the AC 'off". I would have liked a thicker comforter and not just a thin blanket with a sheet. Finally, a coffee maker in the room for guests, like me, who do not want to have to go downstairs, first thing in the morning for a cup of coffee. A coffee maker in each room is a simple convenience to offer your guests.
Stayed 3 nights in Apr 2025

8/10 Good

DEREK

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

4/10 Poor

Benjamin

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
The room smelled unclean, the air conditioner made a rattling nose while running, The bathroom was not cleaned and left with a used towel
Stayed 1 night in Apr 2025

10/10 Excellent

Ameenah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I rarely review, but I felt compelled to after this stay. This was by far the best experience and stay I've had in a very long time! From check in to check out, it was a stellar experience. The room was exceptionally clean. The bed was so comfortable and the breakfast was actually good haha. The staff was nice, professional and pleasant. This was just all around a really great stay and I will definitely keep this as my go to when im in the area.
Stayed 1 night in Apr 2025

10/10 Excellent

Richard, Brainerd

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, service and location and price.
Stayed 2 nights in Dec 2024

8/10 Good

Patricia

Liked: Cleanliness, property conditions & facilities, room comfort

Good Stay

Very nice stay. The room was smaller than I anticipated, but it served my needs well while my house was being sold. The breakfasts were very good. Would be better if there was a microwave in the room, but using the one in the lobby worked fine. Overall nice property.
Stayed 2 nights in Apr 2025