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The Westin Dallas Downtown

Property class: 4

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Photo gallery for The Westin Dallas Downtown

Property amenity
Outdoor banquet area
Exterior
Meeting facility
Daily buffet breakfast (USD 24.95 per person)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1201 Main St, Valet Entrance: 1220 Elm St, Dallas, TX, 75202
  • Place, Dallas World Aquarium
    ‪7 min walk‬
  • Place, The Sixth Floor Museum at Dealey Plaza
    ‪8 min walk‬
  • Place, Kay Bailey Hutchison Convention Center
    ‪10 min walk‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪21 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Junior Suite, 1 King Bed

8.8 out of 10
Excellent
(5 reviews)
  • 67 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Traditional Room, 1 King Bed

9.4 out of 10
Exceptional
(75 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(9 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Traditional Room, 2 Queen Beds

9.4 out of 10
Exceptional
(26 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Queen Beds

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 2 Queen Beds

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Junior Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(6 reviews)
  • 67 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Corner

42-inch LCD TV with digital channels, TV, iPod dock

Suite, 1 King Bed, Corner

10.0 out of 10
Exceptional
(1 review)
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Corner

  • Sleeps 4
  • 1 King Bed

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About this property

The Westin Dallas Downtown

Along with 2 restaurants, this smoke-free hotel has an indoor pool and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a conference centre are on-site. Housekeeping is available on request.
The Westin Dallas Downtown offers 326 accommodations with a safe and free newspapers. Beds feature pillowtop mattresses. A pillow menu is available. 42-inch LCD televisions come with premium digital channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, designer toiletries and complimentary toiletries.

In-room wired and wireless Internet access (Wi-Fi speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at The Westin Dallas Downtown. During your stay, you're just a quick walk from Dallas World Aquarium. Features include free WiFi in public areas, plus 2 restaurants and an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi in some public areas
  • Enjoy American cuisine while dining at Grill and Vine
  • Buffet breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Within a 10-minute walk of Dallas World Aquarium and The Sixth Floor Museum at Dealey Plaza
  • Dogs welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls
The Westin Dallas Downtown offers its guests an indoor pool and a 24-hour fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and 21 meeting rooms are available. Event space at this hotel measures 7320 square feet (680 square metres) and includes a conference centre. A library, gift shops/newsstands, and concierge services are also featured at the business-friendly The Westin Dallas Downtown. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Dallas hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 9:00 AM.
Grill and Vine – This restaurant specialises in American cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
On-site venue No. 3 – This café serves breakfast, lunch and light fare. Open daily.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day); wired internet (surcharge)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 38 per night; includes in/out privileges)
  • Covered valet parking on site (USD 60 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: USD 26 for adults and USD 26 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Grill and Vine

Things to do

  • 24-hour gym
  • Indoor pool
  • Library
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 21 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (7,320 square foot of space)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 32 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels
  • IPod dock
  • MP3 dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The valet parking entrance is located at 1200 Elm Street.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 (weight limit: 55 lb per pet)
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Breakage deposit: USD 250
  • 0.525 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 26 for adults and from USD 26 for children
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per night (rates may vary)
  • Covered self-parking fee: USD 38 per night (in/out privileges)
  • Valet parking fee: USD 60 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 5:00 AM to 10:00 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westin Dallas Downtown Hotel
Westin Dallas Downtown
The Westin Dallas Dallas
The Westin Dallas Downtown Hotel
The Westin Dallas Downtown Dallas
The Westin Dallas Downtown Hotel Dallas

The Westin Dallas Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 694 out of 1000 reviews
Rating 8 - Good. 152 out of 1000 reviews
Rating 6 - Okay. 69 out of 1000 reviews
Rating 4 - Poor. 44 out of 1000 reviews
Rating 2 - Terrible. 41 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Kristi

Stayed 1 night in Dec 2025

2/10 Terrible

Cecily

Stayed 2 nights in Jan 2026

8/10 Good

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room clean, love the soft pillow. Staff kind & welcoming.
Stayed 1 night in Jan 2026

10/10 Excellent

shalin

Stayed 2 nights in Jan 2026

10/10 Excellent

Parnell

Liked: Cleanliness
Stayed 1 night in Dec 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities
Service was impeccable, room was beautiful (great view from the 27th floor). The elevators were a bit of learning curve but we figured it out. Did get to try the restaurants or breakfast but it’s located in downtown, surrounds by blocks and blocks of restaurants and bars.
Stayed 1 night in Jan 2026

8/10 Good

Devin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 1 night in Jan 2026

10/10 Excellent

Aditya Tushar

Stayed 1 night in Jan 2026

10/10 Excellent

Noel

Stayed 1 night in Jan 2026

8/10 Good

Nicole

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean room. There was no mini bar though.
Stayed 1 night in Dec 2025

10/10 Excellent

Manuel

Stayed 1 night in Dec 2025

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All of the above!
Stayed 1 night in Dec 2025

8/10 Good

Carlos

Stayed 1 night in Dec 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities
Clean room great customer service
Stayed 2 nights in Dec 2025

10/10 Excellent

Juan

Stayed 1 night in Dec 2025

8/10 Good

Daniel

Stayed 3 nights in Dec 2025

8/10 Good

jose

Stayed 2 nights in Dec 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities
Very friendly staff with a clean room and many amenities.
Stayed 1 night in Dec 2025

10/10 Excellent

Ashley

Stayed 1 night in Dec 2025

10/10 Excellent

TAEWOOK

Stayed 2 nights in Dec 2025

10/10 Excellent

Jayla

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and nice.
Stayed 1 night in Nov 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities
The room was clean and the bed was very comfortable.
Stayed 1 night in Dec 2025

4/10 Poor

EDGAR

Liked: Cleanliness, amenities, property conditions & facilities
Fire alarm hit during the night and the hotel staff couldnt shoot it down
Stayed 3 nights in Dec 2025

2/10 Terrible

Mengtian

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I requested connected rooms months ago. But was told that they have no rooms left and placed me into two separate floors. The Expedia website says $30 self parking but is actually $35.
Stayed 1 night in Dec 2025

10/10 Excellent

Ashley

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Clean room. Staff were super nice.
Stayed 1 night in Dec 2025