Tru by Hilton Dallas Downtown Market Center

2.5 star property

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Photo gallery for Tru by Hilton Dallas Downtown Market Center

Bar (on property)
Exterior
Bar (on property)
Bar (on property)
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

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1949 N STEMMONS FWY, Dallas, TX, 75207
  • Place, Dallas World Trade Center
    ‪5 min walk‬
  • Place, Dallas Market Center
    ‪8 min walk‬
  • Place, American Airlines Center
    ‪17 min walk‬
  • Airport, Dallas, TX (DAL-Love Field)
    ‪9 min drive‬

Room options

Room, 1 King Bed

8.4 out of 10
Very good
(138 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

7.6 out of 10
Good
(9 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

8.0 out of 10
Very good
(3 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(77 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

9.2 out of 10
Wonderful
(5 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Tru by Hilton Dallas Downtown Market Center

A 24-hour fitness centre, a 24-hour business centre and self parking are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a business centre, a 24-hour front desk and an arcade/games room.
Tru by Hilton Dallas Downtown Market Center offers 152 air-conditioned accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Tru by Hilton Dallas Downtown Market Center gets good marks from our customers. During your stay, you're just a quick walk from Dallas Market Center. Features include free WiFi in public areas, plus a 24-hour gym and a 24-hour business centre.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include a front desk safe, a 24-hour business centre and multilingual staff
  • On-site recreation includes a 24-hour gym
  • Guests like the bar and breakfast
  • 10 minutes by foot from Dallas Market Center and a 2-minute drive from American Airlines Center
  • Cats and dogs welcome for a fee
WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is served daily. A 24-hour fitness centre, a vending machine, and an arcade/games room are also featured at the business-friendly Tru by Hilton Dallas Downtown Market Center. Parking is available for a fee.

This Dallas hotel is smoke free.

Guests are served a free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 15 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • TV in common areas

Family friendly

  • Arcade/game room
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2021
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 15 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRU Dallas DT Market CTR
Tru by Hilton Dallas Downtown Market Center Hotel
Tru by Hilton Dallas Downtown Market Center DALLAS
Tru by Hilton Dallas Downtown Market Center Hotel DALLAS

Tru by Hilton Dallas Downtown Market Center Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 736 out of 1396 reviews
Rating 8 - Good. 266 out of 1396 reviews
Rating 6 - Okay. 180 out of 1396 reviews
Rating 4 - Poor. 92 out of 1396 reviews
Rating 2 - Terrible. 122 out of 1396 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Crystal

Stayed 4 nights in Nov 2025

8/10 Good

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff rooftop bar
Stayed 2 nights in Nov 2025

8/10 Good

Angie

Liked: Cleanliness
Stayed 1 night in Nov 2025

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The room was clean, beds and bedding was comfortable, and the staff was pleasant.
Stayed 1 night in Nov 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
For the price, this couldn’t be beat. Location is in walking distance to the American Airlines Center, and some good restaurants. Would definitely stay again
Stayed 3 nights in Nov 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities
The hotel was in a great location to the venue I was attending. The entrance and exit is confusing due to the bar. At a certain point, it was hard to get on and off the parking lot. My room i was unable to lower the curtain due to the chain not working. I slept well in spite of the certain. The staff was helpful. I did tell the manager about the window and he said he would inform maintenance in the morning. I would stay at the location again because I know beds are comfortable and they floor i was in was quiet. The rooms are not close together as I'm used to.
Stayed 1 night in Nov 2025

10/10 Excellent

Gary

Stayed 1 night in Nov 2025

8/10 Good

Tanya

Liked: Cleanliness, staff & service, amenities
Room was clean. Front desk was clerks were phenomenal! So kind and friendly.
Stayed 1 night in Nov 2025

8/10 Good

CORTLAND, Pine Bluff

Stayed 2 nights in Nov 2025

8/10 Good

Stacey

Business traveller
Liked: Staff & service
C
Stayed 1 night in Nov 2025

4/10 Poor

Yi

Business traveller
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Hotel seems nice from the outside. Friendly staff. We saw 2 cockroaches in the room and bathroom, even we were staying on the higher levels!!
Stayed 1 night in Nov 2025

10/10 Excellent

Christina

Stayed 2 nights in Oct 2025

10/10 Excellent

Meagan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fresh, but a personally like a few more options for choice. Thanks
Stayed 1 night in Nov 2025

10/10 Excellent

QUANEZIA

Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean room, staff, the continental breakfast, Monkey Bar On 9, the places we to were close to the hotel.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, amenities, property conditions & facilities
Everything was phenomenal!!
Stayed 3 nights in Nov 2025

10/10 Excellent

Gil

Stayed 1 night in Nov 2025

10/10 Excellent

Omar

Stayed 1 night in Nov 2025

10/10 Excellent

Brianna

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Rooms are very clean! Our fridge broke and they switched us to a new room with a working fridge right away. Staff were super friendly and helpful! They had a wonderful breakfast with so much variety. They kept breakfast service clean, stocked, and fresh! Highly recommend the Tru by Hilton in Downtown Dallas!
Stayed 2 nights in Nov 2025

10/10 Excellent

Ieshia

Stayed 1 night in Nov 2025

10/10 Excellent

Ana Lee

Stayed 1 night in Nov 2025

10/10 Excellent

Bailey

Stayed 1 night in Nov 2025

10/10 Excellent

David

Liked: Staff & service, amenities
We had a great experience with the staff. Our room conditions were great clean rooms and a nice bathroom. Be early if you want breakfast because they run out fast!
Stayed 1 night in Oct 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean and great location.
Stayed 1 night in Nov 2025

8/10 Good

Suzana

Stayed 1 night in Nov 2025