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Tru by Hilton Dallas Downtown Market Center

2.5 star property

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Photo gallery for Tru by Hilton Dallas Downtown Market Center

Bar (on property)
Lobby
Reception
Bar (on property)
Bar (on property)

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Pet-friendly
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

View in a map
1949 N STEMMONS FWY, Dallas, TX, 75207
  • Dallas Market Center
    ‪7 min walk‬
  • American Airlines Center
    ‪19 min walk‬
  • Kay Bailey Hutchison Convention Center
    ‪3 min drive‬
  • Dallas, TX (DAL-Love Field)
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

8.0 out of 10
Very good
(3 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(67 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(4 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 1 King Bed (High Floor)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 1 King Bed

8.4 out of 10
Very good
(123 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

7.6 out of 10
Good
(8 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

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Property entrance

Hilton Garden Inn Dallas/Market Center

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, 1,006 reviews
The price is CHF 92
includes taxes & fees
4 Sept - 5 Sept
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About this property

Tru by Hilton Dallas Downtown Market Center

Hotel with free breakfast, a quick walk to Dallas Market Center
A 24-hour fitness centre, a 24-hour business centre and self parking are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a business centre, a 24-hour front desk and an arcade/games room.
Tru by Hilton Dallas Downtown Market Center offers 152 air-conditioned accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Tru by Hilton Dallas Downtown Market Center gets good marks from our customers. During your stay, you're just a quick walk from Dallas Market Center. Features include free WiFi in public areas, plus a 24-hour gym and a 24-hour business centre.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include a front desk safe, a 24-hour business centre and multilingual staff
  • On-site recreation includes a 24-hour gym
  • Guests like the breakfast and bar
  • 8 minutes by foot from Dallas Market Center and a 2-minute drive from American Airlines Center
  • Cats and dogs welcome for a fee
WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is served daily. A 24-hour fitness centre, a vending machine, and an arcade/games room are also featured at the business-friendly Tru by Hilton Dallas Downtown Market Center. Parking is available for a fee.

This Dallas hotel is smoke free.

Guests are served a free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • TV in common areas

Family friendly

  • Arcade/game room
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2021
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 15 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRU Dallas DT Market CTR
Tru by Hilton Dallas Downtown Market Center Hotel
Tru by Hilton Dallas Downtown Market Center DALLAS
Tru by Hilton Dallas Downtown Market Center Hotel DALLAS

Tru by Hilton Dallas Downtown Market Center Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 546 out of 1154 reviews
Rating 8 - Good. 226 out of 1154 reviews
Rating 6 - Okay. 169 out of 1154 reviews
Rating 4 - Poor. 91 out of 1154 reviews
Rating 2 - Terrible. 122 out of 1154 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Thomas

Needs to have a map of the downtown Dallas area and its freeways Dr I ended up taking the wrong freeway and went miles out of my way
Stayed 1 night in May 2025

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Jason

Liked: Staff & service, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Lori

Stayed 2 nights in May 2025

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Eloisa

Travelled with family
Disliked: Cleanliness
They gave me a dirty room. They changed me to another room but it was not a good experience.
Stayed 1 night in May 2025

4/10 Poor

Sami

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean hotel but right next to Highway. 24/7 noise
Stayed 1 night in May 2025

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was great the room was cleaning but they don't cleaning the room or give you fresh towels unless you ask for them the next day. And no microwave in the rooms for the price it should have a microwave and free parking. This is why I give it a 4 star motel 6 have microwave in the room.
Stayed 2 nights in May 2025

2/10 Terrible

Erma

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked and paid for this hotel weeks in advance. I called the hotel at 3pm to ensure that I could check in at 10pm as my event wouldn’t end until that time. I was ASSURED that I could check in as late as midnight and my room was guaranteed. When I arrived at the hotel, I was told they were fully booked and my room was sold to someone else. I was disregarded when asking for a manager and told to call on Monday. I was traveling alone with 2 small children and after 2 hours of unsuccessfully attempting to secure another hotel, I had to drive back to Houston in the middle of the night.
Stayed 1 night in May 2025

4/10 Poor

Carley

Business traveller
Liked: Cleanliness

Unnecessary fees for a subpar stay.

Stay was fine. Beds were uncomfortable. Elevators were sketchy. We were charged for parking but were not told about this up front. They also added damages hold that was not listed when we booked. So prepare to pay an extra $100 when you arrive. And $15 per night to park.
Stayed 2 nights in May 2025

8/10 Good

Gabriel, Laveen

Liked: Cleanliness, staff & service
The property is super noisy because of the location next to the freeway. Also there was no housekeeping the 4 days we were there and asked for it.
Stayed 3 nights in May 2025

4/10 Poor

Fredy

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
I didn't like that they didn't have a pool. Alot of sites like expedia showed it having a pool. If i would have know it didnt have one i would of never booked a room, worst get away with the family became of that, we were really looking forward to getting in a pool..
Stayed 2 nights in May 2025

10/10 Excellent

Tina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

TRU Rocks!!!!

Sharron, Charlie, Trish, and everyone else we came in contact with were EXCELLENT! This hotel has a great view of the Dallas skyline!
Stayed 1 night in May 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional

4 night stay. 24 hour coffee service and pool table in lobby with snacks, beverages and wine available for purchase. Very clean. Very polite staff
Stayed 4 nights in May 2025

8/10 Good

Christina

Liked: Cleanliness, staff & service

It was ok.. Decent but just ok

The hotel was nice. However, the room was small. I cannot say for certain that I would stay here again in the future.
Stayed 1 night in Apr 2025

8/10 Good

Lizbeth

Travelled with family
Liked: Cleanliness, staff & service, amenities
The breakfast was delicious and the room was clean. The staff was very friendly, but the bed was broken and made a noise every time you moved. The hallway smelled like a toilet bowl, and the bathtub had water accumulating and wouldn't drain Other then that everything else was good .
Stayed 1 night in May 2025

10/10 Excellent

Angel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
…
Stayed 2 nights in May 2025

6/10 Okay

Ladisha

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Alexandra

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Nicole

Stayed 2 nights in Apr 2025

10/10 Excellent

Jasmyne

Liked: Staff & service, amenities, property conditions & facilities
The property was clean, staff was very informative and friendly! Would stay again!
Stayed 1 night in Apr 2025

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I picked this hotel specifically because of the location, anemnities, and rooftop bar. The rooftop bar is under construction, that wasnt clear when i booked and i was very disappointed
Stayed 1 night in Apr 2025

4/10 Poor

eric, Eau Claire

Business traveller
Disappointed with this hotel. Not up to Hilton standards.
Stayed 2 nights in Apr 2025

6/10 Okay

Diane

Liked: Cleanliness, staff & service, amenities
Tried to Uber. Couldn’t get location to load for Uber driver to pick me up. Hassle. Was busy noisy. Close to hwy. Staff very helpful & kind. Room clean and no issues.
Stayed 1 night in Apr 2025

10/10 Excellent

Monique

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was polite. Property & rooms were clean... felt like a new build. There is a store right next door. Only down side was the on-site restaurant/ bar was closed for renovations.
Stayed 1 night in Apr 2025