Checkin was minimal, no explanation of pool, breakfast, check out, etc. first room had an excessive âdog hairâ on comforters, moved to the next room to find torn sheets, stained pillows, stained towels, stained light shades, holes in the wall, shower heads not attached to wall, shower head moved while in shower so you either could take a ice cold shower or a scalding hot. Washing machine area had large bugs on the floor, vents in hallways leaked water from a/c, ice machine was leaking at all times, construction in the hallway during the day had to walk through it, carpets were visibly stained and dirty. Unfortunately we did not have an option to move hotels as we were there for a softball tournament and most other hotels were full. The safety lock on the door was barely hanging on, not safe for a mom and 3 kids. The lady cleaning the rooms was helpful when we asked for additional towels. We have stayed at La Quintaâs previously and have never had an experience like this.
