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Best Western Danbury/Bethel

2.5 star property

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Photo gallery for Best Western Danbury/Bethel

Lobby
Desk, laptop workspace, iron/ironing board, free cots/infant beds
Free daily continental breakfast
Business centre
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Air-conditioning
  • Business services
  • 24/7 front desk

Explore the area

View in a map
11 Stony Hill Road, Bethel, CT, 06801
  • Place, The Cave
    ‪2 min walk‬
  • Place, Still River Greenway
    ‪19 min walk‬
  • Place, Berkshire Shopping Center
    ‪3 min drive‬
  • Airport, Danbury, CT (DXR-Danbury Municipal)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 2

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Standard Room, 2 Queen Beds, Accessible, Bathtub | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(19 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Best Western Danbury/Bethel

A business centre, conference space and a 24-hour front desk are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, free newspapers, multilingual staff assistance and a banquet hall are on-site. Housekeeping is not available.
Best Western Danbury/Bethel offers 69 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit.

This Bethel hotel provides wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Microwaves and fridges can be requested.

Our customers tell us that they can't get enough of the helpful staff at Best Western Danbury/Bethel. During your stay, you're just a quick walk from The Cave. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • WiFi for a fee
  • Amenities include free newspapers in reception, a business centre and 2 meeting rooms
  • Steps from The Cave and a 2-minute drive from Still River Greenway
WiFi is free in public spaces. A business centre and 2 meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 1200 square feet (111 square metres) and includes conference space. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Best Western Danbury/Bethel. Free self parking is available.

This Bethel hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 1 per stay)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Family friendly

  • In-room cot
  • Microwave on request
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Vending machine

Guest services

  • Multilingual staff
  • No housekeeping service

Business services

  • 1,200 square feet of conference space
  • 2 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (81 centimetre high)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 1 per stay (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Bethel
Best Western Danbury
Best Western Danbury Bethel
Best Western Plus Danbury
Best Western Plus Danbury Bethel
Best Western Plus Danbury Motel
Best Western Plus Danbury Motel Bethel
Best Western Plus Danbury/Bethel Hotel Bethel
Best Western Plus Danbury/Bethel Motel Bethel
Best Western Plus Danbury/Bethel Motel
Best Western Plus Danbury/Bethel Bethel
Best Western Plus Danbury/Bethel
Best Western Danbury/Bethel Motel Bethel
Best Western Danbury/Bethel Motel
Best Western Danbury/Bethel Bethel
Best Danbury Bethel Bethel
Best Western Danbury/Bethel Motel
Best Western Danbury/Bethel Bethel
Best Western Danbury/Bethel Motel Bethel
Best Danbury Bethel Bethel
Best Western Danbury/Bethel Hotel
Best Western Danbury/Bethel Bethel
Best Western Danbury/Bethel Hotel Bethel

Best Western Danbury/Bethel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 357 out of 1001 reviews
Rating 8 - Good. 339 out of 1001 reviews
Rating 6 - Okay. 146 out of 1001 reviews
Rating 4 - Poor. 89 out of 1001 reviews
Rating 2 - Terrible. 70 out of 1001 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Parminder

Travelled with family and small children
Liked: Cleanliness
Everyone nice, room were clean
Stayed 1 night in Feb 2026

8/10 Good

Liana

Liked: Cleanliness, amenities, property conditions & facilities
Staff moderated curtesy
Stayed 1 night in Feb 2026

8/10 Good

Sherri

Stayed 1 night in Feb 2026

10/10 Excellent

Mandee

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stayed for just one night for a dance competition. Check in was simple, room was clean. No complaints at all.
Stayed 1 night in Feb 2026

8/10 Good

Geoffrey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and staff was friendly.
Stayed 1 night in Jan 2026

8/10 Good

Henrickson

Travelled with family and small children, Travelled with group
Liked: Cleanliness, property conditions & facilities
Friendly location
Stayed 2 nights in Nov 2025

6/10 Okay

Tiffany

Liked: Cleanliness
Disliked: Staff & service
Check in process was ok, although I seemed to have interrupted him around the back. Room was clean, plenty of towels and a bonus heat lamp in the bathroom. Struggled to find plugs to charge our cell phones but after unplugging the alarm clock we were fine.
Stayed 1 night in Jan 2026

10/10 Excellent

Mary Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean
Stayed 1 night in Feb 2026

4/10 Poor

Nikki

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
A friend of mine were doing a girls weekend in NYC. Stopped here to spend the night. The guy at the front desk was less than friendly, but our room was lovely! No carpet, spacious, and warm. We went to sleep and got up the next morning went down and had breakfast it was great! The waffles were amazing! We went back to the room to shower up and no hot water. I let it run for a good 10 minutes to see if it would warm up. I got nothing. I called down to the front desk the guy at the front desk was incredibly rude! He mumbled “oh Christ” on the phone and then was sighing as I was talking. His solution was “I don’t have anyone to come fix it, but the people next to you just checked out, you can use their room” I continued to ask is it cleaned and he said “no, I can’t give you a clean room because then the house keepers will have to re-clean the room” (isn’t that their jobs?) I said that was totally unacceptable and I wanted to speak to a manager. Well he was the only one there and the manager was on vacation. Needless to say, it went nowhere. I was less than impressed and thought the solution was unacceptable. I was not showering in a strangers used shower. Less than impressed and this is the only reason for a low rating.
Stayed 1 night in Feb 2026

8/10 Good

Gordon

Travelled with family
Liked: Cleanliness, staff & service
clean room, easy access to interstate system
Stayed 1 night in Feb 2026

10/10 Excellent

Alexander

Business traveller
Liked: Cleanliness, staff & service, amenities
Large, clean rooms. Easy parking.
Stayed 1 night in Feb 2026

4/10 Poor

Chris

Disliked: Cleanliness
I don’t expect much do $100 but room was not safe, mold in several places and bathroom had unfinished spackling and exposed light switch
Stayed 1 night in Feb 2026

6/10 Okay

Dennis

Stayed 1 night in Jan 2026

2/10 Terrible

giuseppe

Business traveller
Disliked: Cleanliness, staff & service, amenities
I don’t recommend, The worst staff. Breakfast never ready by 6:30am. Morning staff very rude, no uniform and playing music on his phone. The worst experience from a Best Western
Stayed 8 nights in Jan 2026

2/10 Terrible

giuseppe

Business traveller
Disliked: Cleanliness, staff & service, amenities
Very disappointed with this hotel, I was there for 9 days, they don’t clean your room, that’s fine but I asked for fresh towels twice and did not receive them. I asked for coffee for the room did not get any. The staff were very rud, especially the morning worker. I did speak with one staff member that was very nice. The other two staff members that I saw every morning and evening were horrible to deal with. I called down to the front desk and was hung up on. They don’t wear uniforms, the morning staff, the worst person I’ve had to deal with, had his music playing on his phone, would not answer any questions and constantly started in an aggressive way. I spoke with other people staying there and they all had similar experiences with him. Overall my worst experience at a Best Western. Unfortunately other hotels near by were all booked up otherwise I would have switched hotels.
Stayed 1 night in Jan 2026

8/10 Good

Beckie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean rooms, hotel could use some updates.
Stayed 2 nights in Jan 2026

10/10 Excellent

irling, elmhurst

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
great welcoming
Stayed 1 night in Jan 2026

10/10 Excellent

Rogelio

Stayed 14 nights in Jan 2026

10/10 Excellent

Rose

Stayed 1 night in Jan 2026

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcome wasn’t overly friendly but we arrived late 10:30 pm and both he and I were tired. Better in the morning. Breakfast was good if hot was hot and no toast..just bagel or small commercial muffin. I went with instant oatmeal.
Stayed 1 night in Jan 2026

6/10 Okay

Michael

Liked: Cleanliness
Stayed 1 night in Jan 2026

6/10 Okay

Richard, ..

Staff was fine, room was clean. Linens, pillows and towels were just ok
Stayed 1 night in Jan 2026

8/10 Good

Robert, Binghamton

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel room staff and breakfast were good!
Stayed 1 night in Jan 2026

2/10 Terrible

Richard

Travelled with family
We booked a specific room and paid extra to have jet tub and king size bed for new years. Upon arrival they said the room was double booked and they put us in a room with none of those things but charged us the same. When we asked to have the difference reimbursed they rejected our request, saying 'no room changes are possible'. Total rip off and horrible customer service. I'm a Best Western member too, but since I used a third party service I'm in customer service hell trying to get this resolved. Shame on Best Western and disappointing from Orbitz.
Stayed 1 night in Dec 2025

8/10 Good

Tammy

Liked: Cleanliness
Stayed 1 night in Jan 2026