They are short of staff so getting someone at the front desk was difficult. The beds were hard as cement making it hard to sleep. Carpets need to be clean.
We stayed for two nights at Best Rest Inn & Suites (business trip). While there are some minor items that could be updated, it was the staff that made our stay truly amazing. Janice, Lou and Amy were all so welcoming and outgoing. Beautiful smiles and personalities made you feel like like you were home. Ladies... you are ROCKSTARS!!!
This is an old hotel that could use some work. Some outlets in the room did not work so it was hard to use the hair dryer as installed. Housekeeping took towels that we hung up to use again but did not take out the garbage or make the bed. Even when requested, they still did not make the bed, which was a pretty hard mattress. This hotel could use some love!