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Best Western Plus Castle Rock

2.5 star property

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Photo gallery for Best Western Plus Castle Rock

Lobby
Exterior
1 bedroom, desk, laptop workspace, blackout curtains
Lobby
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
595 Genoa Way, Castle Rock, CO, 80109
  • Place, Outlets at Castle Rock
    ‪3 min walk‬
  • Place, Metzler Family Open Space
    ‪12 min walk‬
  • Place, Metzler Ranch Community Park
    ‪13 min walk‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(22 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Balcony, Mountain View

View from room

Suite, 1 King Bed, Balcony, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed
  • Mountain view

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.6 out of 10
Exceptional
(14 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | 1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Mountain view

View all photos for Suite, 1 King Bed, Refrigerator & Microwave, Mountain View (with Sofabed)

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Refrigerator & Microwave, Mountain View (with Sofabed)

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 4
  • 1 King Bed
  • Mountain view

Suite-1 King Bed, Non-Smoking, One Bedroom, Queen Sofabed, Balcony, Mountain View, Full Kitchen

  • Sleeps 4

2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4

Accessible-1 King, Mobility Accessible, Communication Assistance, Roll in Shower, Microwave and Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Sofabed, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4

2 Queen Beds, Non-Smoking, Mountain View, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Sofabed, Mountain View, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4

Accessible-1 King, Mobility Accessible, Communication Assistance, Bathtub, Microwave and Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 2

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Exterior
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About this property

Best Western Plus Castle Rock

Hotel in Castle Rock with indoor pool and free breakfast
This smoke-free hotel features an indoor pool, a fitness centre and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, Access to hot tub and coffee/tea in a common area. Housekeeping is available on request.
Best Western Plus Castle Rock offers 69 accommodations with coffee/tea makers and a hairdryer. 27-inch LCD televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and an iron/ironing board can be requested.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Best Western Plus Castle Rock gets good marks from our customers. During your stay, you're just a quick walk from Outlets at Castle Rock. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, a 24-hour business centre and convenience store
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 9 minutes on foot from Outlets at Castle Rock and a 2-minute drive from Metzler Family Open Space
  • Pets welcome for a fee
Best Western Plus Castle Rock offers its guests an indoor pool, Access to hot tub, and a fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

There's an onsite 24-hour business centre. The business-friendly Best Western Plus Castle Rock also features a library, coffee/tea in common area, and concierge services. Limited free parking is available on a first-come, first-served basis.

This Castle Rock hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6 AM to 9:30 AM and at the weekend from 6 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6 AM to 9:30 AM on weekdays and 6 AM to 10 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Library

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping on request

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (86 centimetre high)
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 27-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 40 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Best Western Castle Rock
Best Western Inn Castle Rock
Best Western Plus Castle Rock Hotel
Best Western Plus Castle Rock
Castle Rock Best Western
Best Western Inn Suites of Castle Rock
Best Western Plus Rock Rock
Best Western Plus Castle Rock Hotel
Best Western Plus Castle Rock Castle Rock
Best Western Plus Castle Rock Hotel Castle Rock

Best Western Plus Castle Rock Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 649 out of 1000 reviews
Rating 8 - Good. 260 out of 1000 reviews
Rating 6 - Okay. 41 out of 1000 reviews
Rating 4 - Poor. 28 out of 1000 reviews
Rating 2 - Terrible. 22 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Kyle

Stayed 1 night in Oct 2025

10/10 Excellent

William Cody, River Oaks

Liked: Cleanliness, staff & service, property conditions & facilities
Looking forward to staying here again. Felt like home. Everyone is friendly and helpful. Superb staff .
Stayed 3 nights in Oct 2025

10/10 Excellent

Jaime

Stayed 3 nights in Oct 2025

10/10 Excellent

teddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk girl was great
Stayed 1 night in Oct 2025

10/10 Excellent

jenina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was pleasant and fast room was clean and quiet nice staff
Stayed 1 night in Oct 2025

10/10 Excellent

Haley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was so clean, the breakfasts were great and something slightly different each day, and the pool area was well maintained. Lots of businesses nearby within walking distance. Highly recommend!
Stayed 3 nights in Oct 2025

10/10 Excellent

ANNETTE

Liked: Cleanliness, staff & service, property conditions & facilities
The staff person running the breakfast area did a wonderful job and was very attentive and helpful
Stayed 3 nights in Oct 2025

10/10 Excellent

Samuel

Stayed 3 nights in Oct 2025

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Was very nice
Stayed 1 night in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very clean and appreciated that restaurants were nearby.
Stayed 1 night in Sep 2025

6/10 Okay

Christine

Liked: Cleanliness, staff & service, room comfort
Terrible awful breakfast. No outdoor space to enjoy a beautiful day
Stayed 3 nights in Aug 2025

8/10 Good

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about our stay was perfect. Clean rooms, comfortable beds, beautiful views of the mountains, spacious rooms. However, sometime during the third night we stayed there, the property lost power, and we had no electricity until we checked out at 10 AM the following morning. That was an inconvenient as I had to do my makeup out on the balcony and could not curl my hair. So glad this happened on the day we left, and not the day we had to get ready for the wedding we were in town for. The front desk gentleman was very kind though and gave us cold drinks from the mini store. We also witnessed the kitchen staff making numerous trips to the hotel next-door to warm up food for the free breakfast. I would suggest that if the power goes out again, there’s more emergency lighting in the hallways and on the stairs. Those areas were dark.
Stayed 3 nights in Sep 2025

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here
Stayed 6 nights in Aug 2025

10/10 Excellent

Vinay

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is clean and nicely maintained. Staff were very courteous. It’s conveniently located in Castle Rock. Complementary breakfast was very good. Overall, great experience.
Stayed 3 nights in Sep 2025

10/10 Excellent

Gail

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice. I recommend breakfast. It was wonderful and not what you expect for a hotel. It is right in the middle of a big shopping district. I would not have booked it if I knew this.But, it was convenient.
Stayed 2 nights in Sep 2025

10/10 Excellent

Martha E

Stayed 4 nights in Sep 2025

10/10 Excellent

Alec

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and well maintained property.
Stayed 2 nights in Sep 2025

10/10 Excellent

Andrea

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Normally, the best westerns on the East Coast are not very good but this one is top shelf, extremely well staffed the breakfast is absolutely delicious and the rooms are just wonderful!
Stayed 2 nights in Sep 2025

8/10 Good

Ray

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only problem was a check in. The form that Best Western asks to be filled out prior to arrival is the same form to be filled out at check in. Not a big deal, but annoying after a long day.
Stayed 1 night in Sep 2025

10/10 Excellent

Maryellen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast and breakfast staff were amazing!
Stayed 3 nights in Sep 2025

10/10 Excellent

Jean

Clean Friendly
Stayed 1 night in Aug 2025

6/10 Okay

mark

Travelled with family
Liked: Cleanliness
Our room was never cleaned, no fresh towels or bed made. When we called upon our return to the room at 9:30pm, we were told this needed to be requested before hand. Very disappointing. Since when are hotel rooms not cleaned on a daily basis. I asked for some sort of compensation, points, discounts? Crickets! Very poor customer service!!
Stayed 2 nights in Sep 2025

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice- highly recommend.
Stayed 1 night in Aug 2025