The Brown Palace Hotel and Spa, Autograph Collection

4.5 star property

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Photo gallery for The Brown Palace Hotel and Spa, Autograph Collection

Lobby
Executive Room, 1 King Bed, City View | Lobby
View from property
Property amenity
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Gym

Explore the area

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321 17th St, Denver, CO, 80202
  • Place, Colorado Convention Center
    ‪7 min walk‬
  • Place, Coors Field
    ‪18 min walk‬
  • Place, Union Station
    ‪20 min walk‬
  • Airport, Denver, CO (DEN-Denver Intl.)
    ‪33 min drive‬

Room options

Room, 1 King Bed, Smoking, City View

9.2 out of 10
Wonderful
(17 reviews)
  • 46 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Signature Room, 1 King Bed, Non Smoking, City View

9.0 out of 10
Wonderful
(43 reviews)
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 Queen Bed, Non Smoking, City View

9.0 out of 10
Wonderful
(44 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Executive Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Grand Suite, 1 Bedroom, Smoking, City View

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, City View, Corner

  • City view
  • Sleeps 2
  • 1 King Bed

Executive Room, 2 Queen Beds, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, City View

  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 Bedroom, Smoking, City View

  • City view
  • Sleeps 2
  • 1 King Bed

Signature Room, 2 Queen Beds, Non Smoking, City View

  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, City View

  • City view
  • Sleeps 4
  • 2 Queen Beds

Royal Suite, 1 Bedroom, Smoking, City View

  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

The Brown Palace Hotel and Spa, Autograph Collection

Luxury hotel with 3 restaurants and full-service spa
This smoke-free hotel features 3 restaurants, a full-service spa and 3 bars/lounges. Additionally, a fitness centre, a 24-hour business centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
The Brown Palace Hotel and Spa, Autograph Collection offers 241 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down duvets and premium bedding. LCD televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, designer toiletries and complimentary toiletries.

In-room wired and wireless Internet access (Wi-Fi speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at The Brown Palace Hotel and Spa, Autograph Collection. During your stay, you're just a quick walk from 16th Street. Features include 3 restaurants, 3 bars and a full-service spa.
  • Options for a bite to eat or a relaxing drink include 3 restaurants, a coffee shop and 3 bars/lounges
  • WiFi and wired Internet for a fee
  • Valet parking available for a fee
  • Indulge with hydrotherapy, facials or detox wraps at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute walk from 16th Street and 10 minutes on foot from Colorado Convention Center
  • Dogs welcome for a fee
The Brown Palace Hotel and Spa, Autograph Collection offers its guests a full-service spa and a fitness centre. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 3 bars/lounges.

Business amenities include a 24-hour business centre and 19 meeting rooms. Event space at this hotel measures 31470 square feet (2924 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury The Brown Palace Hotel and Spa, Autograph Collection. For a fee, parking is available.

This 4.5-star Denver hotel is smoke free.

The Brown Palace Hotel and Spa, Autograph Collection has 3 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night); wired internet (surcharge)
  • In-room WiFi speed: 50+ Mbps

Parking and transport

  • Valet parking on site (USD 63 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Full-service spa
  • Gym
  • Piano
  • Shopping

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 19 meeting rooms
  • 24-hour business centre
  • 31,470 square feet of conference space

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet (80 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (121 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (118 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1892
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 150.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 125 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay
  • Destination fee: USD 30.
  • Resort fee: USD 34.73 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Spa access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per night (rates may vary)
  • Valet parking fee: USD 63 per day (in/out privileges)
  • Pet fee: USD 125 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 150.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Brown Palace Autograph Collection
Brown Palace Autograph Collection Denver
Brown Palace Hotel Autograph Collection
Brown Palace Hotel Autograph Collection Denver
Brown Palace Autograph Collection
The Brown Palace Hotel and Spa, Autograph Collection Hotel
Brown Palace Hotel Autograph Collection Denver
Brown Palace Hotel Autograph Collection
Brown Palace Autograph Collection Denver
The Brown Palace Hotel and Spa, Autograph Collection Denver
Hotel The Brown Palace Hotel and Spa, Autograph Collection
The Brown Palace Hotel and Spa, Autograph Collection Denver
The Brown Palace Hotel Spa Autograph Collection
Brown Autograph Collection

The Brown Palace Hotel and Spa, Autograph Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 634 out of 1009 reviews
Rating 8 - Good. 163 out of 1009 reviews
Rating 6 - Okay. 106 out of 1009 reviews
Rating 4 - Poor. 54 out of 1009 reviews
Rating 2 - Terrible. 52 out of 1009 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Tammy

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 5 nights in Jul 2025

10/10 Excellent

Tiffanye

Stayed 2 nights in Jul 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean hotel with a neat history. Easy access to 16th Street mall and dining options
Stayed 2 nights in Jul 2025

2/10 Terrible

Cheryl

Stayed 1 night in Jul 2025

2/10 Terrible

Derek

Liked: Cleanliness
Disliked: Staff & service, room comfort

Brown debacle

Arrived to Hotel at 5pm and was told room was not ready. An hour half latter was given access to our room. Found the toilet non functioning . Informed front desk and was told that it would taken care of. Return to the property at 11:30 pm and found that problem still exists with all cold water non operational. Informed the front desk and ask for different room but was told hotel was completely booked. I felt that they knew that room had issues. If they had been upfront about their predicament and place us into another hotel, I would've no issues
Stayed 1 night in Jun 2025

2/10 Terrible

Benjamin, Colorado Springs

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Absolutely horrible, I have been triple charged for one night of stay, originally payed through Expedia, on check In confirmed that I already payed. On check out I asked the attended I could see how much I owe and was told over and over it would be emailed to me. Gave up checked my email latter that day and I was charged for the rooms again called the hotel and checked my bank statement and saw I now have three charges for one night of stay. I’m still disputing with the property about this. To top it all off there was no hot water and the mattress is still the original spring mattress.
Stayed 1 night in Jul 2025

8/10 Good

Doronit

Liked: Cleanliness
The hotel is nice but it’s old and a little overpriced
Stayed 1 night in Jul 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great with the exception of 2 things: we couldnt change the temperature in the room. It was a bit chilly. We had difficulty operating the coffee machine. Instructions would have been helpful.
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel, Grandview

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Even though the elevators unexpectedly went down, the staff were gracious and helpful. We did not feel inconvenienced at all. Staff from top to bottom were great. The room was fantastic. We would definitely stay again.
Stayed 2 nights in Jun 2025

8/10 Good

Carolyn L

Liked: Cleanliness
Stayed 2 nights in Jun 2025

10/10 Excellent

shelby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Rhett

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!!
Stayed 3 nights in Jun 2025

10/10 Excellent

Shane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the live music with the piano player and then later on with the jazz band. Made for a very relaxing afternoon and great ambiance. Oh and loved the American flag! Overall, a great experience staying there. One negative is the valet parking - $63! That is a bit outrageous even for this day and age. As much as we enjoyed staying there, the cost for valet parking will definitely weigh into our decision where to stay next time we come to Denver.
Stayed 1 night in Jun 2025

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities
This is a beautiful historic hotel in the heart of Denver. I do recommend staying there, but keep in mind it's over 100 years old. The main elevators worked occasionally. You could take the service elevators but if you don't get off on the 2nd floor and walk, you're in the kitchen. When I checked in they told me I had been upgraded to a king corner room from my 2 room suite. I don't think it was an upgrade. I challenged them - nicely - on that and lost. The room was large with 1 desk chair and a second chair even my husband couldn't sit in. High tea is as wonderful as it always was and the staff was exceptional. If you want breakfast, you need to go out. There are nice restaurants very near so that wasn't hard to do. Also parking is strictly valet, but the service was again excellent. I do recommend staying here.
Stayed 4 nights in Jun 2025

2/10 Terrible

jesse

Disliked: Property conditions & facilities, room comfort

Boooo

No hot water , when I reported that I was told to just let it run. I let the shower for for 20 mins and still nothing The in room phone didn’t work so I had to call via cell phone
Stayed 1 night in Jun 2025

6/10 Okay

Bailey

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
I want to start off with the fact that I understand this is a historic/vintage hotel. That being said: for the price per night I was wildly underwhelmed. The shower door was missing from my shower and I was instead given a Walmart-brand shower curtain. The issue with this is it wasn’t long enough so running the shower flooded the floor. This wouldn’t be a huge issue but the sink vanities are like wood desks, and the mold and rot of the sinks was clearly from the shower issue. Again, I know this is an old hotel but getting anything warmer than luke warm from the shower was impossible. In contrast, it was the hottest day this year (about 100°) and while I understand the AC can only work so well, it never came on. Our room stayed at a heavy 75°. Maybe that’s me expecting too much out of historic mechanical systems! It wouldn’t have bothered me if everything else was great but the elevators stopped working. Fortunately, staff allowed us to use the freight elevator. Overall the staff are pretty nice and do what they can. Everyone was super kind and helpful to myself and others. The location, however, is perfect. It was convenient for dropping off my enterprise rental and getting to a bunch of different activities. The coffee and bars downstairs were convenient.
Stayed 2 nights in Jun 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing and accommodating. I am super allergic to pillows and I forgot to mention this to them, and they still brought me two not feathered pillows.
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Stayed 1 night in Jun 2025

10/10 Excellent

Brian

Stayed 1 night in Jun 2025

8/10 Good

Lori

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and accommodating. The hot water took a long time to heat up. Overall, it was a good experience.
Stayed 4 nights in Jun 2025

2/10 Terrible

jaime

Stayed 1 night in Jun 2025

8/10 Good

Julie

Stayed 1 night in Jun 2025

10/10 Excellent

al

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

jay

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
barebones bathroom amenities, lack of bathrobe slippers, adequate soap, also, missed the prior hotel car service from former visits
Stayed 3 nights in Jun 2025