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Hampton Inn & Suites West Des Moines/SW Mall Area

2.5 star property

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Photo gallery for Hampton Inn & Suites West Des Moines/SW Mall Area

Exterior
Exterior
Minibar, desk, laptop workspace, blackout curtains
Flat-screen TV
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Gym

Explore the area

View in a map
6160 Mills Civic Parkway, West Des Moines, IA, 50266
  • Place, West Glen Town Center
    ‪8 min walk‬
  • Place, Jordan Creek Town Center
    ‪10 min walk‬
  • Place, Drake University
    ‪14 min drive‬
  • Airport, Des Moines, IA (DSM-Des Moines Intl.)
    ‪16 min drive‬

Room options

View all photos for King, Studio, Kitchenette

Minibar, desk, laptop workspace, blackout curtains

King, Studio, Kitchenette

9.6 out of 10
Exceptional
(10 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Roll In Shower)

Minibar, desk, laptop workspace, blackout curtains

Studio, 1 King Bed, Accessible (Roll In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for King, Studio, Accessible

Minibar, desk, laptop workspace, blackout curtains

King, Studio, Accessible

  • Sleeps 4
  • 1 King Bed

View all photos for King, Refrigerator & Microwave

Minibar, desk, laptop workspace, blackout curtains

King, Refrigerator & Microwave

9.4 out of 10
Exceptional
(16 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for King, Accessible, Bathtub

Minibar, desk, laptop workspace, blackout curtains

King, Accessible, Bathtub

7.8 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for King, Accessible

Minibar, desk, laptop workspace, blackout curtains

King, Accessible

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

Minibar, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Refrigerator & Microwave

9.2 out of 10
Wonderful
(33 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Minibar, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll In Shower)

Minibar, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (Roll In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible

Minibar, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Minibar, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hampton Inn & Suites West Des Moines/SW Mall Area

Hotel with free breakfast, a quick walk to Jordan Creek Town Center
This hotel features an indoor pool, a 24-hour fitness centre and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, Access to hot tub and coffee/tea in a common area.
Hampton Inn & Suites West Des Moines/SW Mall Area offers 102 accommodations with minibars and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This West Des Moines hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

Children aged under 14 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision. Guests aged under 14 years old are not allowed in the swimming pool, fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hampton Inn & Suites West Des Moines/SW Mall Area. During your stay, you're just a quick walk from Jordan Creek Town Center. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 1-minute drive from Jordan Creek Town Center and 12 minutes from Des Moines Art Center
  • Cats and dogs welcome for a fee
Hampton Inn & Suites West Des Moines/SW Mall Area offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 581 square feet (54 square metres) and includes conference space. The business-friendly Hampton Inn & Suites West Des Moines/SW Mall Area also features barbecue grills, a picnic area, and coffee/tea in common area. Free self parking is available.

Smoking is allowed in designated areas at this West Des Moines hotel.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Golf
  • Hot tub
  • Indoor pool

Family friendly

  • Children's games
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 581 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Parties and events are allowed on site
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn West Moines/SW Mall Area Hotel
Hampton Inn Moines/SW Mall Area Hotel
Hampton Inn West Moines/SW Mall Area
Hampton Inn West Moines/SW Mall Area Hotel West Des Moines
Hampton Inn West Moines/SW Mall Area Hotel
Hampton Inn West Moines/SW Mall Area
Hampton Inn & Suites West Des Moines/SW Mall Area Hotel
Hampton Inn Suites West Des Moines/SW Mall Area
Hampton Inn West Moines/SW Mall Area West Des Moines
Hotel Hampton Inn & Suites West Des Moines/SW Mall Area

Reviews

Hampton Inn & Suites West Des Moines/SW Mall Area Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 583 out of 909 reviews
Rating 8 - Good. 214 out of 909 reviews
Rating 6 - Okay. 67 out of 909 reviews
Rating 4 - Poor. 26 out of 909 reviews
Rating 2 - Terrible. 19 out of 909 reviews

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Staff at front desk was very friendly and helpful. Hotel was clean and quiet close to shopping.
Stayed 1 night in Jul 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2025

10/10 Excellent

Jacqueline

Stayed 1 night in Jul 2025

10/10 Excellent

Junguk

Stayed 1 night in Jul 2025

10/10 Excellent

alice

Stayed 1 night in Jul 2025

6/10 Okay

Joshua

Our room had hair on the sheets and mattress from previous occupants. Hairs looked to be pubic hairs and pet hairs.
Stayed 2 nights in Jul 2025

10/10 Excellent

Michelle, Fort Calhoun

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, property is well maintained. Clean rooms, good breakfast.
Stayed 1 night in Jun 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were kind and helpful. The room was very clean. The fitness center had a lot of equipment so i had a great work out.
Stayed 1 night in Jul 2025

10/10 Excellent

Kirsten

Liked: Amenities
Big room
Stayed 1 night in Jul 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Jun 2025

10/10 Excellent

Ellen

Travelled with family

Comfortable and Pet Friendly

This is a very pet friendly property. We left the do not disturb placard on the door for our 4 day stay and had no problems with our pet in the room. There’s a great walking route around a very nice looking storage building to the rear of the property. The beds were extremely comfortable, the hot tub delightful and the breakfast very good. The only negative when using the pool area was the lack of ventilation and the strong odor of chlorine. The property is conveniently located to all near Mills Civic Parkway, plenty of shopping and restaurants available. This property is well worth a return stay.
Stayed 4 nights in Jun 2025

8/10 Good

Megan

Stayed 1 night in Jun 2025

10/10 Excellent

Yvette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elizabeth and her colleague went out of their way to help us get a room in spite of the hotel being overbooked. Our other reservation fell through. She was amazing.
Stayed 1 night in Jun 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
recommend anytime
Stayed 1 night in Jun 2025

10/10 Excellent

Natasha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great, the parking was easy and the breakfast had many options to choose from.
Stayed 1 night in Jun 2025

8/10 Good

Randy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Front desk guy really had bad customer service. But maybe it was just a bad day who knows!
Stayed 1 night in May 2025

10/10 Excellent

Melissa

Stayed 2 nights in May 2025

10/10 Excellent

Amie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay!
Stayed 1 night in May 2025

6/10 Okay

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Few needed improvements.
Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend Getaway

Great long weekend for our anniversary. Great location and the hotel was very clean!
Stayed 3 nights in May 2025

10/10 Excellent

Troy

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
The guy at the front was professional and chill. Pretty cool guy.
Stayed 1 night in May 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in May 2025

10/10 Excellent

Henrietta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

roger

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025