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Sonesta Simply Suites Des Moines

2.5 star property

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Photo gallery for Sonesta Simply Suites Des Moines

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Lobby
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
7625 Office Plaza Dr N, West Des Moines, IA, 50266
  • Place, UnityPoint Health - Methodist West Hospital
    ‪1 min drive‬
  • Place, Jordan Creek Town Center
    ‪2 min drive‬
  • Place, Mercy Medical Center West Lakes
    ‪2 min drive‬
  • Airport, Des Moines, IA (DSM-Des Moines Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

  • 73 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

9.0 out of 10
Wonderful
(2 reviews)
  • 73 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed (One Bedroom)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 Queen Bed with Sofa bed (One Bedroom)

8.8 out of 10
Excellent
(18 reviews)
  • 73 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed (Studio)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Studio Suite, 1 Queen Bed (Studio)

8.6 out of 10
Excellent
(79 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

7.8 out of 10
Good
(8 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Studio Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower)

9.2 out of 10
Wonderful
(5 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Suite, 2 Queen Beds (One Bedroom Suite - Two Queens)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Standard Suite, 2 Queen Beds (One Bedroom Suite - Two Queens)

7.6 out of 10
Good
(11 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

Sonesta Simply Suites Des Moines

A 24-hour fitness centre, a snack bar/deli and laundry facilities are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, a computer station and a corner/local shop. Weekly housekeeping is available.
Sonesta Simply Suites Des Moines offers 98 air-conditioned accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. 37-inch flat-screen televisions come with premium satellite channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit with a deep soaking bath and a hydromassage showerhead, complimentary toiletries and hairdryers.

This West Des Moines hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Sonesta Simply Suites Des Moines. During your stay, you'll be within walking distance of Jordan Creek Town Center. You'll find features such as free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, convenience store and a computer
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from Jordan Creek Town Center and 8 minutes from Living History Farms
  • Pets welcome for a fee (restrictions apply)
There's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, a terrace, and barbecue grills are also featured at the business-friendly Sonesta Simply Suites Des Moines. Free self parking is available.

Smoking is allowed in designated areas at this West Des Moines hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (weekly)

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)

More

  • 1 building
  • 3 floors
  • Built in 1998
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per week (maximum USD150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
On-site parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Sonesta Simply Suites Des Moines.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Hotel MOINES
Candlewood Suites MOINES
Candlewood Suites - Des Moines Hotel West Des Moines
Candlewood Suites West Des Moines
Candlewood West Des Moines
West Des Moines Candlewood Suites
Candlewood Suites Moines Aparthotel West Des Moines
Candlewood Suites Moines Aparthotel
Candlewood Suites Moines West Des Moines
Sonesta Sutes Des Moines
Candlewood Suites Des Moines
Sonesta Simply Suites Des Moines Hotel
Sonesta Simply Suites Des Moines West Des Moines
Sonesta Simply Suites Des Moines Hotel West Des Moines

Sonesta Simply Suites Des Moines Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 520 out of 1018 reviews
Rating 8 - Good. 281 out of 1018 reviews
Rating 6 - Okay. 107 out of 1018 reviews
Rating 4 - Poor. 47 out of 1018 reviews
Rating 2 - Terrible. 63 out of 1018 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Tom

Liked: Cleanliness
The size and quality of the room exceeded my expectations for the room rate. The overall property was dated and in need of some refreshing but the room itself was excellent!
Stayed 2 nights in Jan 2026

10/10 Excellent

Heather

Business traveller
Liked: Cleanliness, staff & service, amenities
Spotless, Friendly Staff, accommodating to special situations. Overall Excellent customer service!!
Stayed 7 nights in Jan 2026

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was nice. Place was well kept.
Stayed 3 nights in Dec 2025

8/10 Good

Theodore

Stayed 2 nights in Dec 2025

10/10 Excellent

Alexandria

Stayed 1 night in Jan 2026

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
Play some nice and clean without everything you could want ,full size refrigerator microwave dishes somewhere and nice and clean also just a great place to stay
Stayed 1 night in Jan 2026

10/10 Excellent

Shenika

Liked: Cleanliness, amenities, property conditions & facilities
Clean and convenient!
Stayed 3 nights in Dec 2025

10/10 Excellent

Joseph

Stayed 2 nights in Jan 2026

8/10 Good

Faith

Liked: Staff & service
It was a good stay. Employees nice during day. I think they were short handed housekeeping as it was in piles in hallway our room was fine
Stayed 2 nights in Jan 2026

8/10 Good

Carlos

Travelled with family
Liked: Cleanliness
Despite being an older hotel, the rooms were still very clean. We’ve stayed at pricier hotels with more suspicious-looking pull out beds and blanket. While we were there there were some pretty serious issues with the door key cards, some were working and some were not. However, the staff did their best and were nice throughout the ordeal despite it clearly being frustrating for them too. The room itself was spacious for 3, but the main bed was not very great. It was very much a spring mattress that sunk in far more than it should. Overall, it’s a decently priced hotel in a good area with very nice staff, but the hotel itself could definitely use some improvements.
Stayed 1 night in Jan 2026

6/10 Okay

Marcy

Stayed 1 night in Dec 2025

8/10 Good

Johanna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lots of technical problems after switching management. However, staff was super apologetic and tried their best to get us what we needed. Not the fanciest place but clean and comfy enough.
Stayed 1 night in Dec 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, property conditions & facilities
The room was clean, spacious and affordable.
Stayed 1 night in Dec 2025

10/10 Excellent

Kylique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for a safe peaceful stay
Stayed 1 night in Dec 2025

10/10 Excellent

Deb

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was great
Stayed 2 nights in Dec 2025

2/10 Terrible

Jeremiah

Stayed 2 nights in Dec 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff went above and beyond to assist me with my reservation and they made everything smooth and I hope the know how appreciated they are! Working the holidays sucks but they didn’t make me feel like I was an inconvenience or a burden and the customer service I received was 10/10. When I go visit my family I will be staying at this location again without hesitation.
Stayed 2 nights in Dec 2025

2/10 Terrible

Kyung

Stayed 2 nights in Dec 2025

4/10 Poor

Clint

Disliked: Cleanliness, staff & service, property conditions & facilities
Door lock didn’t work, as in you don’t even need a key to enter the room. Made it feel sketchy staying there so I triple barricaded the door to be able to actually rest. Poop stains in the toilet. Volume not working in tv. Hole in wall elevator button on 3rd floor. But it was otherwise ok
Stayed 1 night in Dec 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy quiet hotel. Staff was super friendly and accommodating. Room was home-like and I loved the kitchen space. Full sized fridge, stove top, dishwasher, sink with garbage disposal. Even had silverware, plates and bowls. 10/10 experience and when I come visit again I will be staying here.
Stayed 2 nights in Dec 2025

10/10 Excellent

Emma

Stayed 1 night in Dec 2025

2/10 Terrible

Xavier

Stayed 1 night in Dec 2025

10/10 Excellent

Ellen

Stayed 3 nights in Dec 2025

10/10 Excellent

Marcy

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful!
Stayed 2 nights in Dec 2025

6/10 Okay

Quan

Stayed 1 night in Dec 2025