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Woodspring Suites West Des Moines

2.5 star property

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Photo gallery for Woodspring Suites West Des Moines

Exterior
Free WiFi, bed sheets
Lobby
Free WiFi, bed sheets
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Laundry room

Explore the area

View in a map
7255 LAKE DRIVE, West Des Moines, IA, 50266
  • Place, UnityPoint Health - Methodist West Hospital
    ‪16 min walk‬
  • Place, Des Moines Golf & Country Club
    ‪16 min walk‬
  • Place, Mercy Medical Center West Lakes
    ‪2 min drive‬
  • Airport, Des Moines, IA (DSM-Des Moines Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

Free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking (Roll-In Shower)

Free WiFi, bed sheets

Room, 1 Queen Bed, Non Smoking (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

Free WiFi, bed sheets

Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub) | Free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Combined shower/bathtub, towels, soap, toilet paper

Standard Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(32 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

Woodspring Suites West Des Moines

This smoke-free hotel features a 24-hour fitness centre, coffee/tea in a common area and laundry facilities. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine. Housekeeping is available on request.
Woodspring Suites West Des Moines offers 122 accommodations. Kitchens offer full-sized fridge/freezers, stovetops and microwaves. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with cable channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
During your stay at Woodspring Suites West Des Moines, you'll be within walking distance of Des Moines Golf & Country Club. Free WiFi in public areas, free self-parking and a 24-hour gym are available.
  • Free WiFi
  • Free self-parking
  • Amenities include laundry facilities, a lift and a vending machine
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute drive from Jordan Creek Town Center and 13 minutes from Casey's Center
  • Dogs welcome for a fee (restrictions apply)
Woodspring Suites West Des Moines offers its guests a 24-hour fitness centre, a vending machine, and coffee/tea in common area. Public spaces have free WiFi. Woodspring Suites West Des Moines also features laundry facilities and a lift. Self parking is free.

This West Des Moines hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open Monday - Friday (9:00 AM - 9:00 PM) and Saturday - Sunday (10:00 AM - 6:00 PM)
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 200.00 per pet, per stay, plus a deposit of USD 200.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 30 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 200.00 per stay
  • Pet fee: USD 200.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
This property's front desk is open during the following times:
  • Monday - Friday: 9:00 AM - 9:00 PM
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Woodspring Suites
Woodspring Suites West Des Moines Hotel
Woodspring Suites West Des Moines West Des Moines
Woodspring Suites West Des Moines Hotel West Des Moines

Woodspring Suites West Des Moines Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 107 out of 241 reviews
Rating 8 - Good. 49 out of 241 reviews
Rating 6 - Okay. 33 out of 241 reviews
Rating 4 - Poor. 26 out of 241 reviews
Rating 2 - Terrible. 26 out of 241 reviews

8.4/10

Cleanliness

7.6/10

Staff & service

5.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Ivan

Stayed 1 night in Dec 2025

2/10 Terrible

Alexandria

Disliked: Cleanliness, amenities, property conditions & facilities
Rooms were dirty, the house cleaners didn’t wash out the sink it showed toothpaste and other stuff/ they didn’t sweep the area.
Stayed 17 nights in Nov 2025

6/10 Okay

Shengyi

Liked: Amenities, property conditions & facilities
sheets not clean
Stayed 1 night in Dec 2025

10/10 Excellent

Luis

Stayed 14 nights in Oct 2025

2/10 Terrible

Terri

Disliked: Cleanliness, staff & service, amenities
The staff was terrible. It seemed they were having a party and drinking. The room was dirty. The hotel smelled. We did not end up staying there and they refused to refund our money. We were staying there because we had a funeral to attend so then having the Hotel be terrible just added to a more stressful day.
Stayed 1 night in Dec 2025

4/10 Poor

Jessica

Travelled with family and small children, Business traveller
Disliked: Amenities
Front desk closes at 6 so if you check in late you’re locked out unless a guest lets you in. When we stayed there were parties all night long into early morning on 1st floor. No driers or products in the room so be prepared. No front desk if you need extra towels, etc. I won’t stay here again but they will take care of you if you call the number and use extension to get help.
Stayed 2 nights in Dec 2025

2/10 Terrible

Alexandria

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The bathtub had a large hole in the side, the building was not kept clean- didn’t snow shovel, the staff were inconsistent on policies- one day they said one thing, the next day they said another. They allowed a man to physically assault me and slap my butt in front of a camera. They allowed people to use drugs and made my safety feel harmed.
Stayed 7 nights in Nov 2025

2/10 Terrible

Paige

Disliked: Cleanliness, amenities, property conditions & facilities
ould rate this hotel zero stars, I would. The property failed to inform guests that it is infested with cockroaches. When I reported the issue to the overnight staff, the manager instructed them to tell me to request a refund through Expedia—a request she later declined, creating unnecessary runaround. When I asked why she denied it, I was told that she “doesn’t give refunds” and that Expedia “knows that,” instead of simply informing me upfront when I first reported seeing a roach in our room. When I called Monday morning, the manager, Katherine, was extremely rude and unhelpful. She refused to provide a corporate contact or her supervisor’s information and even claimed that I “brought the roach” with me. Do not spend your money here.
Stayed 2 nights in Dec 2025

6/10 Okay

TIM

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
This is basically an inexpensive extended stay Hotel. We checked in at 9:30 pm and had to call for service because there was no front desk open. The hotel is pretty new, which you would assume would be great, however here are my honest assessments of the room. The bed was quite literally the most uncomfortable I have ever experienced! I have camped many times in tents and I would have been more comfortable on the ground. The bed was like concrete with no padding whatsoever. There were 2 "pillows" if you can call them that. They were literally 2" thick and had no padding at all, I even tried to double them up and was like a rubber band. The room being relatively new , there was a side chair that I assume a cat decided to use as a scratching post because, since it was a synthetic material, it had small holes and tears all over and was already ruined. When you come into the lobby, the elevator at every floor and various places, there were very rude signs, saying that "Extra Towels were not an emergency situation ",and that if you heaven forbid lost your key catd, there would be a $10 charge. I have seen less warning signs in a YMCA or prison. I would suggest paying an additional $10-$20 ans stay next door at the Comfort Suites because this Hotel simply isn't worth it!
Stayed 1 night in Dec 2025

10/10 Excellent

Timothy

Stayed 7 nights in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed it. Nothing more to say.
Stayed 3 nights in Nov 2025

10/10 Excellent

Hassan a

Stayed 1 night in Nov 2025

10/10 Excellent

Timothy

Thanks
Stayed 7 nights in Nov 2025

10/10 Excellent

Robert

Stayed 1 night in Nov 2025

10/10 Excellent

Timothy

Tha
Stayed 7 nights in Nov 2025

8/10 Good

jeff

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
After a rather interesting check in process, everything was good! We arrived a little after 10pm and the front desk was already closed for the night with no way to contact anyone to check in. Found a number on Expedia and finally got someone on site to come check us in (they came down in their pajamas). Once we got checked in, we had a great stay!
Stayed 2 nights in Nov 2025

8/10 Good

Latif

Liked: Cleanliness, staff & service, amenities
Everything was fine
Stayed 1 night in Nov 2025

10/10 Excellent

Dr. Rachel

Stayed 12 nights in Nov 2025

6/10 Okay

Christina

Stayed 7 nights in Nov 2025

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 7 nights in Oct 2025

10/10 Excellent

Ryan

Stayed 7 nights in Oct 2025

8/10 Good

Stephanie

Stayed 1 night in Oct 2025

10/10 Excellent

Timothy

Stayed 7 nights in Oct 2025

10/10 Excellent

Jennifer

Stayed 1 night in Oct 2025

10/10 Excellent

Timothy

Stayed 7 nights in Oct 2025