The property itself was wonderful. But we arrived to no working air conditioning. Vacasa informed me that we would need to find somewhere else to stay, after we drove 12 hours to get there and it was 8pm. There was nowhere else to stay, unless we wanted to stuff all 5 of us in a single motel room, miles from the beach. After spending 2 days and at least 7 hours searching for another similar property, we made the decision to stay in the condo and suffer the heat until the AC was finally fixed 2 days later. When I called Vacasa after this, they refused to refund even a small portion of our stay, despite the stress they made us endure. They would not even reimburse me the money I spent on two fans that were left at the condo! I will never book a property managed by Vacasa again, now that I know they donât mind just stranding a family so far from home, and they are not willing to reimburse a dime for the inconvenience.