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Hampton Inn Commerce Novi

2.5 star property

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Photo gallery for Hampton Inn Commerce Novi

42-inch LCD TV with satellite channels, TV
Exterior
42-inch LCD TV with satellite channels, TV
Lobby
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
169 Loop Rd, Walled Lake, MI, 48390
  • Place, Regal UA Commerce Township
    ‪5 min walk‬
  • Place, Suburban Collection Showplace
    ‪7 min drive‬
  • Place, University of Michigan
    ‪25 min drive‬
  • Airport, Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    ‪29 min drive‬

Room options

View all photos for Two Queen Beds, Non-Smoking, Accessible

Two Queen Beds, Non-Smoking, Accessible | Premium bedding, in-room safe, desk, laptop workspace

Two Queen Beds, Non-Smoking, Accessible

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Two Queen Beds, Non-Smoking

Suite, Two Queen Beds, Non-Smoking | Premium bedding, in-room safe, desk, laptop workspace

Suite, Two Queen Beds, Non-Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

7.0 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Multiple Beds, Non Smoking

Studio, Multiple Beds, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Studio, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed

Studio Suite, 1 King Bed with Sofa bed | Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room

Premium bedding, in-room safe, desk, laptop workspace

Room

9.0 out of 10
Wonderful
(28 reviews)
  • Sleeps 5
  • 2 Queen Beds

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About this property

Hampton Inn Commerce Novi

Suburban hotel with indoor pool and free breakfast
This hotel features an indoor pool, a business centre and conference space. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Hampton Inn Commerce Novi offers 106 accommodations with a safe and free newspapers. Beds feature premium bedding. 42-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, designer toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hampton Inn Commerce Novi. During your stay, you're just a quick walk from Regal UA Commerce Township. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • 6 minutes on foot from Regal UA Commerce Township and a 4-minute drive from Henry Ford Medical Center - Columbus
  • Cats and dogs welcome for a fee
Public spaces have free WiFi and wired Internet. A business centre, a meeting room, and limo/town car service are available. Free breakfast is served daily. Event space at this hotel measures 1066 square feet (99 square metres) and includes conference space. An indoor pool, multilingual staff, and concierge services are also featured at the business-friendly Hampton Inn Commerce Novi. Self parking is free.

Smoking is allowed in designated areas at this Walled Lake hotel.

Guests are served a free on-the-go breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 1,066 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2005
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn 14 Mile
Hampton Inn Detroit-Novi 14 Mile Road Commerce Township
Hampton Inn Detroit-Novi 14 Mile Road Hotel Commerce Township
Hampton Inn Commerce/Novi
Hampton Commerce Novi Walled
Hampton Inn Commerce Novi Hotel
Hampton Inn Commerce Novi Walled Lake
Hampton Inn Commerce Novi Hotel Walled Lake

Hampton Inn Commerce Novi Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 553 out of 884 reviews
Rating 8 - Good. 203 out of 884 reviews
Rating 6 - Okay. 61 out of 884 reviews
Rating 4 - Poor. 34 out of 884 reviews
Rating 2 - Terrible. 33 out of 884 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Carlos

Stayed 1 night in Oct 2025

10/10 Excellent

edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in Oct 2025

2/10 Terrible

Murwarid

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
Hotel was clean and had good free parking. However the staff and especially the manager on duty was extremely unprofessional. We had booked for 2 nights, arrived at the hotel around 11pm and the reception took about 25 to check us in as the room booked for was occupied by someone else so she had to find another room. I had requested crib which they said not available which is fine. WiFi didn’t work as it keep saying wrong password and that should have been my hint that something is not right. On the day that we were supposed to check out, the manager came to our door banging (woke up by 2 babies) asking us to come to lobby or he is gonna call the police. Obviously worried I went down and he said that he has no record of us and what were are doing in that room. I told him that we had checked in and his employee gave us room keys (obviously I didn’t grab the keys by going to his office). He keep shouting saying he had no record of us and the room was booked under someone else for 1 night. I showed him our booking confirmation and ID. After looking into it he said some hotel staff has marked us as “no show” and we should not be in that room. I was like how is that my problem or my responsibility that his staff messed up? And he threatened us with police? He only said sorry 1 time and said he will deal with his staff and went back to his office. I stood in the lobby for 10 min and he didn’t come out. I was extremely embarrassed in front of other guest
Stayed 2 nights in Oct 2025

10/10 Excellent

Tia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice staff, free breakie. No complaints
Stayed 1 night in Oct 2025

6/10 Okay

Stella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Property could use an update
Stayed 2 nights in Sep 2025

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was in good condition. Everywhere was clean and very well maintained. The staff was friendly, helpful and engaging.
Stayed 3 nights in Oct 2025

10/10 Excellent

Lorie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Thereza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking area is well lighted, very clean. I have always enjoyed staying at Hampton Inn. Always clean.
Stayed 1 night in Oct 2025

8/10 Good

Scott

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice overall stay. The breakfast was really nice as well.
Stayed 1 night in Oct 2025

10/10 Excellent

Edward B.

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 4 nights in Sep 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, amenities
Wonderful stay. Had everything I needed. Breakfast was also tasty.
Stayed 3 nights in Sep 2025

10/10 Excellent

Adrian

Stayed 2 nights in Sep 2025

10/10 Excellent

Grace

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front server can be a little more friendly
Stayed 1 night in Aug 2025

10/10 Excellent

Willow

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast spread was nice, bed comfortable, very clean, plenty of towels, and really liked the lemon water in the lobby area. Also nice to have tables and chairs outside of breakfast area to use anytime. A great stay
Stayed 2 nights in Sep 2025

10/10 Excellent

Angela

Stayed 1 night in Aug 2025

10/10 Excellent

Steven

Travelled with family
Very satisfied
Stayed 2 nights in Sep 2025

6/10 Okay

Julie

Business traveller
Liked: Staff & service, amenities
Staff very friendly beds were uncomfortable
Stayed 2 nights in Sep 2025

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities
Room is large and clean.
Stayed 1 night in Sep 2025

10/10 Excellent

Marsha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to where I needed to be for meetings, easy to find.
Stayed 4 nights in Aug 2025

8/10 Good

Hani

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, easy parking and good breakfast
Stayed 3 nights in Aug 2025

10/10 Excellent

Jon

Stayed 1 night in Aug 2025

6/10 Okay

William

Travelled with family
Liked: Cleanliness, staff & service
Friendly and helpful staff.
Stayed 3 nights in Aug 2025

10/10 Excellent

Walter

Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Just OK

The room was clean, but we had to get towels from the front desk because there weren't enough in our room. Overall we were disappointed, we expected more from a Hampton Inn. The staff could have been a little friendlier. No one was rude, but for example there was a housekeeping woman on the elevator with us one morning and she never looked up from her phone. We even had to tell her when the elevator stopped on her floor. The breakfast was good; good hot and cold choices.
Stayed 1 night in Aug 2025