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MainStay Suites Detroit Farmington Hills

2.5 star property

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Photo gallery for MainStay Suites Detroit Farmington Hills

Reception
Standard Room, 1 Queen Bed, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board
Lobby sitting area
Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower) | Desk, laptop workspace, blackout curtains, iron/ironing board
Full-sized fridge, microwave, stovetop, dishwasher

Reviews

7.0 out of 10
Good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Gym
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

View in a map
37555 Hills Tech Dr, Farmington Hills, MI, 48331
  • Twelve Oaks Mall
    ‪4 min drive‬
  • Suburban Collection Showplace
    ‪6 min drive‬
  • Henry Ford West Bloomfield Hospital
    ‪8 min drive‬
  • Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    ‪31 min drive‬

Room options

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower) | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Non Smoking (Upgrade)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower) | Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

WoodSpring Suites Detroit Farmington Hills

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Air conditioning
3.7 out of 5, Good, 350 reviews
The price is CHF 66
includes taxes & fees
31 Aug - 1 Sept
WoodSpring Suites Detroit Farmington Hills

About this property

MainStay Suites Detroit Farmington Hills

Hotel in Farmington Hills with 24-hour fitness centre and 24-hour front desk
This hotel features a 24-hour fitness centre, a business centre and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a computer station and express check-out are on-site. Weekly housekeeping is available.
MainStay Suites Detroit Farmington Hills offers 123 accommodations with coffee/tea makers and a hairdryer. Premium satellite televisions are provided. Kitchenettes offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit.

This Farmington Hills hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
During your stay at MainStay Suites Detroit Farmington Hills, you'll be close to Suburban Collection Showplace. You'll find features such as free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include a front desk safe, a business centre and a computer
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from Henry Ford Medical Center - Columbus and a few minutes from St. Joe's Medical Group
  • Dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. A 24-hour fitness centre, barbecue grills, and a vending machine are also featured at the business-friendly MainStay Suites Detroit Farmington Hills. Free self parking is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (weekly)

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 2000

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 10.00 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 50.00
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10.00 per pet (varies based on length of stay) plus a one-off USD50.00 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hawthorn Suites Farmington Hills
Hawthorn Suites Wyndham Detroit Farmington Hills
Hawthorn Suites Wyndham Detroit Hotel Farmington Hills
Hawthorn Suites Wyndham Detroit Farmington Hills Hotel
MainStay Suites Detroit Farmington Hills Hotel
Hawthorn Suites by Wyndham Detroit Farmington Hills
MainStay Suites Detroit Farmington Hills Farmington Hills
MainStay Suites Detroit Farmington Hills Hotel Farmington Hills

MainStay Suites Detroit Farmington Hills Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 241 out of 836 reviews
Rating 8 - Good. 253 out of 836 reviews
Rating 6 - Okay. 131 out of 836 reviews
Rating 4 - Poor. 90 out of 836 reviews
Rating 2 - Terrible. 121 out of 836 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gary

Stayed 3 nights in May 2025

10/10 Excellent

Roxanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in May 2025

8/10 Good

Patrice

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is currently doing a lot of work to get the place top notch while doing so they make sure the experience is good for us guest
Stayed 7 nights in May 2025

6/10 Okay

Nicole

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived, they were cleaning my room. Told me it would be 20 min and would call me. I waited around and after over an hour, I went up to the room. Two people were still cleaning it. I waited another half hour. Asked the guy at front desk, he went to check and came back 15 min later. Told me shoild be soon. Waited about half hour went up to room. They were standing outside it, just finishing up. When I get in there, it wasn't clean at all. What were they doing for over 2hrs??? There was no kitchenware. Microwave wasn't working. The closet was filled with garbage and dirty socks. The end table had white stuff all over it. The floors didn't seem vacuumed. I checked the sheets, they definitely were not clean. I travel with service dog. They have signs stating to clean up after your dog, or would give a fine. They do have a bunch of poo bags for this too but, nobody seems to pick up after their dogs! There is garbage and vapes and chicken bones and who knows what that completely litter the grounds. I didn't like walking my dog here at all. They don't secure side doors. There was a weird room down the hall that was sealed on the outside with duct tape. Staff was rude.
Stayed 2 nights in Apr 2025

4/10 Poor

Andrea

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was very spacious. Had a full kitchen, dishwasher, sink, and frig. The flooring was very warn and dirty. The bathtub was plugged and did not drain properly. The bedding and towels seemed clean.
Stayed 1 night in May 2025

8/10 Good

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Main stay

Couldn't drive up to unload luggage. They were doing maintenence
Stayed 1 night in May 2025

2/10 Terrible

Jennifer

Stayed 7 nights in Apr 2025

6/10 Okay

Christy

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The bed was springy and uncomfortable, pillows extremely flimsy, had to get keycards fixed multiple times a day because the card reader kept malfunctioning, and the highway noise was inescapable. Staff was friendly and helpful though.
Stayed 7 nights in Apr 2025

6/10 Okay

Pete

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A huge plus if you offer mobile check ins instead of having to speak to staff at front desk to grab room key.
Stayed 1 night in Apr 2025

2/10 Terrible

James

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were dirty snowed of dog urine TVs were outdated without remote controls. Beds didn’t have no pillows on them. Bathrooms were nasty. The only good thing was the African-American front desk. Staff who made me feel better after having all these unfortunate still haven’t got a refund have been calling for three days. Save your money save your time. Save your energy. Find another hotel.
Stayed 1 night in Apr 2025

2/10 Terrible

Kaylie

Disliked: Amenities
Horrible
Stayed 1 night in Apr 2025

6/10 Okay

Brandi

Business traveller

Not planning to revisit the location. Ever

Stayed for over three weeks, not sure why the hotel management changed my room last minute to a room with issues after my surgery. I still have a bad taste in my mouth from that experience that affected me so negatively. I am currently in recovery.
Stayed 1 night in Mar 2025

10/10 Excellent

Kayla

Stayed 1 night in Mar 2025

10/10 Excellent

Kayla

Stayed 1 night in Mar 2025

6/10 Okay

Debra

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

2/10 Terrible

Briauna

Stayed 1 night in Mar 2025

8/10 Good

Kiana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really nice and personable. The room was clean and equipped with more than enough amenities. Good location for what I needed.
Stayed 2 nights in Mar 2025

2/10 Terrible

Andee

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never Again

Elevator was out our entire stay and we were on the 4th floor. Bathtub had the slowest drain of any place we've ever stayed. Front desk never had new towels or sheets for us. We would have to bring ours down for them to wash and dry and then pick them back up. Front desk never had any of the items they advertise that they carry for customers convenience. The free wifi was horrible. I work remotely and had issues our entire stay with how slow the internet is. Just an all around horrible experience.
Stayed 15 nights in Feb 2025

10/10 Excellent

Vatrein

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

FLORENCE

Liked: Cleanliness, staff & service, property conditions & facilities
There was no remote control for the Tv in the room assigned to me
Stayed 1 night in Jan 2025

8/10 Good

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not have an iron and ironing board
Stayed 1 night in Jan 2025

6/10 Okay

Janet

Travelled with family
Had to change sheets upon arrival, coffee pot did not work, heater was very noisy at night, bed was fair in comfort. But fir the price it was as expected.
Stayed 2 nights in Dec 2024

4/10 Poor

James

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities

Terrtible customer service.

I arrived at the location after midnight and a sign indicated I needed to call for the attendant. I used the phone in the lobby and dialed zero and the phone rang until it went to a busy signal. I continued calling 4 more times before the attendant showed up. Once the attendant did show up, I was assigned a handicap room but not with a roll in shower as I had requested. The attendant looked for a room with a roll in shower and provided me electronic keys to the room. The attendant indicated there were no towels in the room so he handed me a pile of them to take to the room. Once I arrived at the room the keys did not work and I had to go back to the lobby to get a new set. When I finally got into the room, I saw that there were no hangers for me to hang my clothes on or cups for me to drink any water or take any pills. I called the front desk and was told there were no hangers, they were getting a shipment the next day, but he would bring me some cups. The condition of the room was poor. The linens were thin and the carpet looked like it had not been vacuumed. While staying at the hotel I had an accident where I slipped coming out of the roll in shower and hit my head against the gripping bar. I called the front desk and asked if they would have housekeeping clean the bath room. I was told it was Christmas and there was no housekeeping and I would have to clean it myself. If I wanted any cleaning items, I would have go to the front desk to get them.
Stayed 4 nights in Dec 2024

10/10 Excellent

Madhav

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super location, nice apartment style hotel.
Stayed 12 nights in Nov 2024

6/10 Okay

Krystal

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
It definitely provided what I needed.
Stayed 1 night in Nov 2024