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La Terrasse

4.0 star property

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Cocktail bar
Property amenity
Reception
Premium bedding, desk, laptop workspace, blackout curtains
Suite (Marceline) | Premium bedding, desk, laptop workspace, blackout curtains

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services

Explore the area

View in a map
36 Terrasse Saint-pierre, Douai, NORD, 59500
  • Place, Place d'Armes
    â€Ș5 min walk‬
  • Place, Tribunal Judiciaire
    â€Ș6 min walk‬
  • Place, Douai Hotel de Ville
    â€Ș7 min walk‬
  • Airport, Lille (LIL-Lesquin)
    â€Ș30 min drive‬

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ibis Douai Dechy
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4.3 out of 5, Excellent, 494 reviews
The price is CHF 58
includes taxes & fees
18 Apr - 19 Apr
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About this property

La Terrasse

Along with a bar/lounge, this smoke-free hotel has coffee/tea in a common area and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
La Terrasse offers 16 accommodations with complimentary bottles of water and complimentary bathrobes. Beds feature premium bedding. Televisions come with digital channels. Bathrooms include baths or showers with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

This Douai hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.

During your stay at La Terrasse, you're just a quick walk from Place d'Armes. You'll find features such as free WiFi in public areas and free self-parking, plus a bar.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Enjoy French cuisine while dining at Bar La Terrasse
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 5-minute walk from Place d'Armes and 5 minutes on foot from Beffroi de Douai
  • Cats and dogs welcome for a fee
La Terrasse offers its guests a terrace, tour/ticket assistance, and a garden. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. La Terrasse also features coffee/tea in common area, concierge services, and laundry facilities. Free self parking is available.

This 4-star Douai hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 8:00 AM to 11:00 AM.
Bar La Terrasse – This cocktail bar specialises in French cuisine.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 1 metre
  • Street parking available
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 8:00 AM to 11:00 AM for a fee: EUR 17 for adults and EUR 10 for children
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Bar La Terrasse

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • 16 private bathrooms
  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.53 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 17 for adults and from EUR 10 for children
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Terrasse Douai
Terrasse Hotel Douai
La Terrasse Hotel
La Terrasse Douai
La Terrasse Hotel Douai

La Terrasse Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 70 out of 172 reviews
Rating 8 - Good. 56 out of 172 reviews
Rating 6 - Okay. 27 out of 172 reviews
Rating 4 - Poor. 14 out of 172 reviews
Rating 2 - Terrible. 5 out of 172 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Jennifer

Stayed 2 nights in Nov 2025

6/10 Okay

Geoffrey

Disliked: Property conditions & facilities
It’s ok for an overnight stay and value for money
but
 ludicrous to say this is four-star. It’s barely two-star. Rooms very basic. The restaurant hasn’t been open for three years and hard to say whether or not the bar opens. You need orienteering skills to find the private car park. Good breakfast, though
Stayed 1 night in Oct 2025

6/10 Okay

Susanne

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Elisabeth

Great rooms and friendly staff
Stayed 1 night in May 2025

8/10 Good

Miss Jennifer H

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal Town Centre Hotel

An ideal town centre location for a one night stay. We had two rooms, one standard and one executive and really there was little to choose between them, other than a little more space. Our rooms were on the second floor and it meant a two flight walk up, I'm not sure that there is a lift, perhaps in the other wing, so worth checking if stairs are an issue. Both had good shower rooms and we all slept well. A buffet breakfast was on offer and the receptionist offered to cook a choice of eggs for us all. This hotel used to have a notable restaurant but a change of ownership (and Covid) means that there is no longer an evening meal option. The hotel seemed very quiet for a Friday evening but it was mid March. The hotel has a private car park about 200m away but it looked more secure parking on the street directly in front of the hotel. We would be happy to stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Dyana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Paul

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No Air Conditioning. No real shower facility. When we booked we understood thar the hotel had a restaurant, It was no longer functioning.
Stayed 1 night in Aug 2024

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was a long way up on the second floor. No lift and very steep final flight of stairs. The curtain was not hung properly and the WC (and therefore the rest of the small room) was very smelly. The fire alarm went off just as i was getting to sleep and we were all out on the pavement for an hour, en deshabille.
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value stay

Very friendly, helpful staff, let us have a tasty dinner even though we arrived late. Nice room, very clean, clean bathroom, loved the jacuzzi, all very good value. Only 2 less than perfect elements were no lift (fine for me, good exercise with the bags!) and the room was very warm. Lovely view from the room of the beautiful church. Many thanks for having us!
Stayed 1 night in Jun 2022

10/10 Excellent

Phil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Delicious food

Excellent food - our second stay here - staff always very helpful
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful boutique hotel, howver they do have family rooms and we had our dog with us and it was all good.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely boutique hitel

Good location. Excellent ublic parking outside or two minutes walk away secure offroad parking. Lovely bar We will definitely return
Stayed 1 night in Jun 2019

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly local hotel

Friendly hotel in decent location. Excellent restaurant, extensive and impressive wine list - though I think one or two of them have gone past their best. Absence of a lift would be a problem for some. Free parking outside only at weekends, but the rest of the time a small municipal fee.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient stopover for route North to tunnel 4 UK

Excellent food and wine, with good choice of menus and dining rooms. Also good range of breakfast items on buffet in lovely breakfast room.
Stayed 1 night in Sep 2018

10/10 Excellent

Pietro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful hotel in town centre

Extremely helpful and friendly staff. Quiet location and yet in the town centre. Private car park nearby.
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

wendy, East Grinstead

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved It

Touch of Old World faded glory. Such a change from Hotel groups. Interesting Art on the walls and a very pretty Good bar. Great Service Traditional food which was well presented and interesting flavours. We have stayed here several times over the last 15 years and not much has changed except some updating with better showers etc. We had my 5 year old grandson with us and they were very good with him and his food. My only criticism was 10 euros for two glasses of milk. Bit steep I thought. Will go there again

8/10 Good

Thierry

Liked: Staff & service, property conditions & facilities, room comfort
Séparation du lit double désagréable. Nettoyage chambre et salle de bain à performer. A part ça, personnel réactif et endroit calme le weekend.
Stayed 2 nights in Dec 2025

6/10 Okay

Cyril

Stayed 1 night in Dec 2025

8/10 Good

Valery

Liked: Cleanliness, staff & service, room comfort
Un lieux atypique et agrĂ©able. La literie est gĂ©nial, avec un grand lit bien moelleux ! Cependant le lieux montre vite ses limites ! Une salle d’eau dont le sĂšche serviette est hs, un miroir dont l’éclairage est trĂšs bien cachĂ© !!! Le trouverez vous ?! IdĂ©alement situĂ© au centre ville pour le visiter avec un stationnement trĂšs proche ! Le petit dĂ©jeuner n’est pas Ă  la hauteur d’un 4 Ă©toiles ! La diversitĂ© et la qualitĂ© des produits ne sont pas au rendez-vous ! Le personnel est Ă  l’écoute mais n’a pu rĂ©soudre nos attentes !
Stayed 2 nights in Nov 2025

8/10 Good

Ericka

Travelled with family
Liked: Cleanliness, staff & service, amenities
HÎtel agréable, petit bémol la chambre donnant sur la rue du coup des bruits de véhicules la nuit et des passants. Sinon personnel agréable.
Stayed 3 nights in Oct 2025

10/10 Excellent

Clément

Liked: Cleanliness, staff & service, property conditions & facilities
Chambre spacieuse pour son prix, personne trÚs agréable notamment pour cet accueil chaleureux. Petit déjeuner sympathique pour les gourmands, pour une réservation de 2 nuits ce fût un succÚs, merci.
Stayed 2 nights in Oct 2025

4/10 Poor

Massimo

Stayed 1 night in Oct 2025