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Saffana Hôtel

3.0 star property

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Photo gallery for Saffana Hôtel

Lobby sitting area
Lounge
Family Room | 1 bedroom, desk, blackout curtains, free WiFi
Room amenity
Front of property – evening/night

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Free airport shuttle
  • Breakfast included
  • Room service
  • Laundry
  • 24/7 front desk

Explore the area

Map
Route 3, Douala
  • Douala Grand Mall
    ‪12 min walk‬
  • Cathedral of Saints Peter and Paul
    ‪6 min drive‬
  • Port of Douala
    ‪8 min drive‬
  • Douala (DLA-Douala Intl.)
    ‪17 min walk‬

Room options

View all photos for Family Room

Family Room | 1 bedroom, desk, blackout curtains, free WiFi

Family Room

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room

Standard Room | 1 bedroom, desk, blackout curtains, free WiFi

Standard Room

8.8 out of 10
Excellent
(3 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Room

Economy Room | 1 bedroom, desk, blackout curtains, free WiFi

Economy Room

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Room

Comfort Room | 1 bedroom, desk, blackout curtains, free WiFi

Comfort Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Elite Room

Elite Room | 1 bedroom, desk, blackout curtains, free WiFi

Elite Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Superior Apartment | Terrace/patio

RESIDENCE HOTELIERE SAMBA

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The price is CHF 38
for 1 room
includes taxes & fees
20 Jul - 21 Jul
RESIDENCE HOTELIERE SAMBA

About this property

Saffana Hôtel

Hotel with free breakfast, near Douala Grand Mall
A restaurant, a bar/lounge and a snack bar/deli are available at this hotel. Free buffet breakfast, free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a coffee shop/cafe, a meeting room and concierge services.
Saffana Hôtel offers 70 accommodations with free toiletries and blackout curtains. Flat-screen televisions come with premium satellite channels. This Douala hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.
During your stay at Saffana Hôtel, you'll be within walking distance of Douala Grand Mall. Enjoy features like free breakfast, free WiFi in public areas and a free round-trip airport shuttle.
  • Free buffet breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 6 minutes by car from Cathedral of Saints Peter and Paul and 6 minutes from Douala Grand Mall
  • Free airport shuttle service
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A terrace, barbecue grills, and tour/ticket assistance are also featured at the business-friendly Saffana Hôtel. A roundtrip airport shuttle is free (available 24 hours).

Smoking is allowed in designated areas at this 3-star Douala hotel.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM. An additional breakfast is available daily for a fee.
On-site venue – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • 24-hour free return airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • No lift

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk

Policies

Check-in

Check-in start time: noon; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Saffana Hôtel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: XOF 3000.00 per person, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Saffana Hôtel offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Saffana Hôtel DOUALA
Saffana DOUALA
Saffana
Saffana Hôtel Hotel
Saffana Hôtel Douala
Saffana Hôtel Hotel Douala

Saffana Hôtel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 20 out of 51 reviews
Rating 8 - Good. 14 out of 51 reviews
Rating 6 - Okay. 7 out of 51 reviews
Rating 4 - Poor. 9 out of 51 reviews
Rating 2 - Terrible. 1 out of 51 reviews

7.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is old and lacks maintenance. It us situated in dirty surroundings. Lights are not switched on in corridors. Bathrooms are not cleaned properly. Breakfast is monotonous.
Stayed 7 nights in Feb 2025

10/10 Excellent

E

Stayed 3 nights in Jan 2025

4/10 Poor

Reuben

Stayed 1 night in Nov 2024

8/10 Good

Georgi, Sofia

Stayed 1 night in Sep 2024

10/10 Excellent

Danail

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located nearby the airport. My flight was delayed and arrived very late but they were waiting for pick me. Breakfast is good
Stayed 1 night in Sep 2024

10/10 Excellent

EMMANUEL

Liked: Cleanliness, amenities
It was great experience
Stayed 1 night in May 2024

10/10 Excellent

John

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2023

10/10 Excellent

Tambe Harry

Liked: Cleanliness, staff & service
I will like the owners to add windows in rooms that are airlock like 213 where I spent a night
Stayed 1 night in May 2023

10/10 Excellent

Chu

Stayed 3 nights in Apr 2023

4/10 Poor

Samson

Business traveller
Disliked: Cleanliness, property conditions & facilities

Fair

Acceptable
Stayed 1 night in Nov 2022

10/10 Excellent

CYRIL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very helpful and enjoyed the great food served at the restaurant.

4/10 Poor

ibrahim sani

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Their airport taxi, reception and restaurant are good
Stayed 2 nights in Jun 2022

10/10 Excellent

CHU

Liked: Staff & service, amenities, property conditions & facilities
Customer service was excellent. Cleanliness of hotel is appropriate. They have breakfast every morning. It was a comfortable stay.
Stayed 4 nights in Apr 2022

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impressed with Saffana

It was great for a small older hotel. Service was good. Very polite and knowledgeable in hotel and restaurant management. Although l speak french, l refused to as a test. I was impressed by their bilingualism.
Stayed 1 night in Jan 2022

10/10 Excellent

Joseph

Stayed 2 nights in Nov 2021

6/10 Okay

Chris

Near to the airport
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love their pick up services. The guy was there on time and waited for me to finish with all the procedures at the airport. Very friendly staff which made my stay so pleasing. Thanks for your services
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I stayed at Saffana hotel for 3 weeks with my sons and we had a terrific experience at this facility. The staff was very polite and quick to address any concerns. The bedrooms were cleaned daily, breakfast was delicious and we felt safe the whole time. This is the third time I am staying in this hotel and I will recommend it to anyone traveling to Douala . I will definitely stay in this hotel again and again
Stayed 19 nights in Mar 2021

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2020

10/10 Excellent

Verified traveller

Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Stayed 2 nights in Dec 2018

10/10 Excellent

Reichley, Boston, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful for the price, i will stay there again. Staff is cautious placement is good. Restaurant drinks are over priced for the location. Overall hotel is clean.
Stayed 2 nights in Sep 2018

4/10 Poor

Aurel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Get away from it

First, they couldn't find my reservation and asked me to pay in cash, way more than what I paid on Hotels.com Then, I got robbed at the tip of a knife. The receptionist, Mary (Marie) was horrible every time I had to interact with her. And I almost forgot, tiny young roaches
Stayed 1 night in Dec 2017