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The Town House

4.0 star property

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Photo gallery for The Town House

Luxury Apartment, 2 Bedrooms, Sea View | View from room
Junior Suite | Egyptian cotton sheets, premium bedding, in-room safe, desk
Premium Apartment, 2 Bedrooms, Sea View | Living area | Flat-screen TV, toys
Premium Apartment, 1 Bedroom, Sea View | View from room
Property entrance

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Gym
  • Breakfast available
  • Business services
  • Laundry room

Explore the area

View in a map
The Town House, 24 Loch Promenade, Douglas, Isle of Man, IM1 2LX
  • Place, Douglas Beach
    ‪1 min walk‬
  • Place, Manx Museum
    ‪3 min walk‬
  • Place, Tynwald
    ‪3 min walk‬
  • Airport, Isle of Man (IOM)
    ‪14 min drive‬

Room options

View all photos for Luxury Apartment, 1 Bedroom

Luxury Apartment, 1 Bedroom | Egyptian cotton sheets, premium bedding, in-room safe, desk

Luxury Apartment, 1 Bedroom

  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Luxury Apartment, 2 Bedrooms, Sea View

Luxury Apartment, 2 Bedrooms, Sea View | Egyptian cotton sheets, premium bedding, in-room safe, desk

Luxury Apartment, 2 Bedrooms, Sea View

  • 49 sq m
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite | Egyptian cotton sheets, premium bedding, in-room safe, desk

Junior Suite

9.2 out of 10
Wonderful
(5 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Luxury Apartment, 1 Bedroom, Sea View

Luxury Apartment, 1 Bedroom, Sea View | Egyptian cotton sheets, premium bedding, in-room safe, desk

Luxury Apartment, 1 Bedroom, Sea View

  • Sea view
  • 66 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Premium Apartment, 1 Bedroom, Sea View

Premium Apartment, 1 Bedroom, Sea View | Egyptian cotton sheets, premium bedding, in-room safe, desk

Premium Apartment, 1 Bedroom, Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 49 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Apartment, 2 Bedrooms, Sea View

Premium Apartment, 2 Bedrooms, Sea View | Living area | Flat-screen TV, toys

Premium Apartment, 2 Bedrooms, Sea View

  • 5 sq m
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

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About this property

The Town House

Guests of this beach hotel will appreciate convenient on-site amenities such as a fitness centre or a playground.
The Town House offers 15 accommodations with a safe and complimentary bottles of water. This accommodation offers separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium digital channels. Accommodation at this 4-star hotel has kitchenettes with stovetops, microwaves, separate dining areas and kitchenware and utensils. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This Douglas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at The Town House, you're just a quick walk from Douglas Beach. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • Services include free food shopping service, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, racquetball/squash and a playground
  • Steps from Douglas Beach and Manx Museum
  • Airport shuttle service available for a fee
There's a restaurant on site. Public spaces have free WiFi. There's an onsite business centre. An airport shuttle (available 24 hours) is available for a fee. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the family-friendly The Town House. The hotel can provide concierge services and a complimentary food/drink shopping service.

This 4-star Douglas hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:30 AM to 10:00 AM.
The Town House has a restaurant on site.
A complimentary food shopping service is offered and room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily full breakfast available 7:30 AM to 10:00 AM for a fee: GBP 11.95 to 23.50 per person
  • A restaurant

Things to do

  • Gym
  • Playground
  • Racquetball/squash

Family friendly

  • Baby toys
  • Children's books
  • Children's games
  • Children's toys
  • High chair
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Virtual front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • On the beach

Accessibility

  • Lift
  • Thin carpet in room

More

  • 3 floors
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Freezer
  • Hob
  • Kitchenette
  • Limited room service
  • Microwave
  • Mini-fridge
  • Separate dining area
  • Toaster

More

  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: GBP 20.00
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 20.00
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 9:00 AM - 5:00 PM
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • Pets and service animals are not allowed at The Town House

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 11.95 to 23.50 per person
  • Airport shuttle fee: GBP 27 per person (one-way)
  • Early check-in fee: GBP 20.00 (subject to availability)
  • Late check-out fee: GBP 20.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
The Town House offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 9:00 AM - 5:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival at the property. A virtual front desk provides assistance to guests.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Town House Hotel Douglas
Town House Douglas
The Town House Hotel
The Town House Douglas
The Town House Hotel Douglas

The Town House Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 52 out of 61 reviews
Rating 8 - Good. 8 out of 61 reviews
Rating 6 - Okay. 1 out of 61 reviews
Rating 4 - Poor. 0 out of 61 reviews
Rating 2 - Terrible. 0 out of 61 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Rennie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed my stay here, would fully recommend.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb stay - everything was perfect for us.

Superb stay - everything was perfect for us. Wouldn't hesitate to stay again!
Stayed 3 nights in Sep 2022
Verified

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities, room comfort
4 night stay for first visit to the Isle. Perfect position for the ferry and other transport links
Stayed 4 nights in Sep 2025
Verified

8/10 Good

myra

Liked: Amenities
Nice hotel.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Clare

Liked: Cleanliness, amenities, property conditions & facilities
Spotless rooms. Codes sent in advance. Lovely choice of extras with plenty of choice. Quiet building. Great views.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay here. A two bedroom apartment which was very clean and had everything we needed. A lovely place to stay 👍
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing!! Everything about this place is awesome! The view from our room was spectacular. Staff was amazing. Loved it so much!!
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - lots of space in the apartment 👍
Stayed 3 nights in Feb 2023
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great apartment in perfect location

Fabulous apartment with great view of the ocean and main promenade.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, great views, nice kitchen with food provided. Close to the sea with shopping/bars/restaurants nearby. Very accommodating and friendly and personable staff. Would love to come back!
Stayed 5 nights in Sep 2023
Verified

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable and homey, pass code system worked very well. Excellent location, walking distance to bus, train station, Strand Street, Promenade. Nice bakery nearby and excellent shopping at Marks and Spencer.
Stayed 14 nights in Jun 2023
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location. Comfortable apartment.

I enjoyed my stay. Apartment was comfortable with small kitchen dining area, living area and bedroom. Laundry facilities in building. Location was very convenient. Central location in Douglas and short walk to ferry terminal.
Stayed 3 nights in Jun 2023
Verified

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we had a gorgeous apartment on the 2nd floor with fantastic views of the sea, amazing location 5 mins walk from the ferry terminal and the town centre is very close, the bus stop is right outside the hotel which is handy, we even got an email from the hotel asking what we would like in our welcome pack, That was a lovely touch, we are already considering booking again
Stayed 2 nights in Aug 2022
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful view over the bay

We stayed one night at the Town House as we had an early ferry the next day. The hotel manager allowed us to check in early with no extra charge so we could leave our bags and go exploring for the rest of the day. The two room suite had fantastic views into the bay and we enjoyed a bit of a relax after eating out just sitting and watching people walking along the Promenade. Would have been happy to have stayed a day or two longer.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Ailia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great concept of having hotel options in an apartment. Good location on seafront with easy access to shops, restaurants and public transport. Staff were lovely and helpful. Gym and laundry were a nice bonus for a small hotel. 2 minutes drive or 5 mins walk from ferry terminal. Only downside was the rear rooms look onto the back of other buildings, but didn’t bother us as we were out and about most of the day.
Stayed 8 nights in Aug 2023
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This apartment had a beautiful bay window view of the sea and the little castle in the bay. There is a small lift which was great for bringing up luggage. There was a fully stocked kitchen and they provided bread, butter, jam and some cake/cookies, coffee and tea. The reception was able to print our boarding tickets, as apparently IOM airport doesn't take boarding tickets from mobile devices for some reason.
Stayed 2 nights in Jul 2022
Verified

8/10 Good

Ilidia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

The apartments are very comfortable and it looks like they were recently renovated. In good condition and with lovely amenities. There was a basket full IOM complimentary breakfast stuff.
Stayed 1 night in Nov 2021
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful place to stay in Douglas, Isle of Man

This facility is superb. My accommodation consisted of a living room, bedroom with en suite and a small kitchen. The bedroom and living room were spotless. I had a view out to the sea. The kitchen was very useful and was provided with tea, coffee, bread, butter/margarine and cakes. Very highly recommended.
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Ilidia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

comfy hotel

Lovely comfortable hotel, run.by very professional, courteous and competent people.
Stayed 6 nights in Sep 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous. Spotless . Spacious. I loved it. Great location and lovely homemade cakes.
Stayed 2 nights in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Clean, nice property. Staff was very good, attentive and helpful. Property was too cold, so they brought us a space heater, but only serves one room, not both really. No exhaust fan in bath, so very wet everything after showering. Cramped slow old elevator. Recommend as long as you don't mind stairs or not claustrophobic. If you like to be warm just ask for the space heater before you even get there. Keep the bathroom window cracked a hair when showering. Bed was comfortable. Great view - amazing to see the tide difference .
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean apartment, everthing was like new, well stocked kitchen and welcome hamper with milk, bread ect. Next time i'll get a sea view
Stayed 7 nights in Aug 2019
Verified

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed for two nights and the staff were lovely and helpful. Rooms were well equipped and spotless. Loved the art work, we were in the Caneletto Suite, loved the chandeliers and the decor. Would recommend this hotel👍
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming staff, lovely comforting room's with fantastic view of Douglas promenade.
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, clean, very well situated, fantastic local coffee and marmelade.....
Stayed 3 nights in Apr 2019