When we walked into the property, the unit wasn’t cleaned. After I had complained, someone cleaned it for us the next days. They never changed the bedsheets during the 8 nights we stayed. Only one time they brought a new towel after we requested it. The entrance doors lock was broken and we asked for a repair, and they never showed up. We had to leave the backdoor open, which wasn’t safe. One of the showers shower head had a hole, which made a flood all over the bathroom. We requested to fix that, to no avail. On the hand, the location was perfect and close to shops and restaurants which was convenient for our group.