This property and everything about it was perfect. The location was excellent, with a walk to Old Town just 10 min away. The communication with the property managers was prompt and efficient. Once you arrive, you will communicate with Hedera Reception with other questions or requests. We were able to arrange airport transfers with them, for both the arrival and the departure, so that was very convenient. They also have a grocery service if you need a few items in the apartment, just until you get your bearings and get out and about to locate things for yourself. Be prepared to walk some stairs. The entire city and getting to all attractions involves stairs so come prepared to walk ! We did not get a rental car and did not need one. Public transport is efficient and taxi's are readily available. This was one of the best vacations we have EVER had. Hedera Estates, Midsummer Night's Dream was spectacular !