Best Western Plus Dubuque Hotel & Conference Center

2.5 star property

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Photo gallery for Best Western Plus Dubuque Hotel & Conference Center

View from room
Executive Suite, 1 King Bed, Non Smoking | Premium bedding, pillow-top beds, desk, blackout curtains
Property amenity
Standard Room, 1 King Bed, Non Smoking, Kitchenette | Private kitchen | Fridge, microwave, coffee/tea maker, eco-friendly cleaning products
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Bar
  • Hot tub
  • Pool
  • Gym

Explore the area

View in a map
3100 Dodge St, Dubuque, IA, 52003
  • University of Dubuque
    ‪15 min walk‬
  • National Mississippi River Museum and Aquarium
    ‪5 min drive‬
  • Diamond Jo Casino
    ‪5 min drive‬
  • Dubuque, IA (DBQ-Dubuque Regional)
    ‪16 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking, Kitchenette

10.0 out of 10
Exceptional
(2 reviews)
  • 41 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.0 out of 10
Wonderful
(32 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Refrigerator & Microwave, Poolside (1st Floor;with Sofabed)

9.4 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View (2nd Floor;with Sofabed)

8.0 out of 10
Very good
(2 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub

8.6 out of 10
Excellent
(10 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Bathtub

9.8 out of 10
Exceptional
(6 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(11 reviews)
  • 41 sq m
  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 41 sq m
  • Sleeps 5
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(43 reviews)
  • 27 sq m
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Pool View (2nd Floor)

9.0 out of 10
Wonderful
(16 reviews)
  • 27 sq m
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(11 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Pool View (1st Floor)

8.6 out of 10
Excellent
(14 reviews)
  • 27 sq m
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

  • 41 sq m
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(34 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Best Western Plus Dubuque Hotel & Conference Center

Family-friendly Dubuque hotel connected to the convention centre, a quick walk to Kennedy Mall
This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Change of towels is available on request
Best Western Plus Dubuque Hotel & Conference Center offers 150 accommodations with free newspapers and coffee/tea makers. Pillowtop beds feature premium bedding. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

54-inch flat-screen televisions come with premium satellite channels and Netflix. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

Children aged under 14 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the free breakfast at Best Western Plus Dubuque Hotel & Conference Center. During your stay, you'll be connected to the convention centre and just a quick walk from Kennedy Mall. You'll find features such as free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests like the restaurant and breakfast
  • 10 minutes by foot from Kennedy Mall and a 3-minute drive from University of Dubuque
  • Free airport, casino and shopping centre shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
Best Western Plus Dubuque Hotel & Conference Center offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, 8 meeting rooms, and limo/town car service. Event space at this hotel measures 8000 square feet (743 square metres) and includes a conference centre. A vending machine, an arcade/games room, and gift shops/newsstands are also featured at the family-friendly Best Western Plus Dubuque Hotel & Conference Center. An area shuttle within 8.00 mi and A roundtrip airport shuttle (available on request) are free. Self parking is free.

This Dubuque hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 7:00 AM to 9:00 AM and at the weekend from 7 AM to 10 AM.
Old Chicago Pizza/Taproom – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 8:00 AM to 11:00 PM on request
  • Free area shuttle up to 8 mi
  • Free casino shuttle
  • Free shopping centre shuttle
  • Limo/town car service
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 9:00 AM on weekdays and 7 AM to 10 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Old Chicago Pizza/Taproom

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Hot tub
  • Indoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • Computer station
  • Conference centre (8,000 square foot of space)

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 100% renewable energy
  • 2 buildings
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1981
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 54-inch flat-screen TV with premium satellite channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 30
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per accommodation, per night, plus a deposit of USD 250.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cots (infant beds) are available for USD 5.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 30 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)
  • Crib (infant bed) fee: USD 5.0 per night
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Best Western Plus Dubuque Hotel & Conference Center offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Dubuque
Best Western Plus Dubuque
Best Western Plus Dubuque Hotel
Dubuque Best Western
BEST WESTERN PLUS Dubuque Hotel & Conference Center Iowa
Best Western Plus Dubuque Hotel And Conference Center
Best Western Plus Dubuque Hotel Dubuque
Best Western Plus Dubuque Hotel Conference Center
Best Western Plus Dubuque Hotel & Conference Center Hotel
Best Western Plus Dubuque Hotel & Conference Center Dubuque

Best Western Plus Dubuque Hotel & Conference Center Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 581 out of 1001 reviews
Rating 8 - Good. 255 out of 1001 reviews
Rating 6 - Okay. 84 out of 1001 reviews
Rating 4 - Poor. 45 out of 1001 reviews
Rating 2 - Terrible. 36 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

les

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property was clean. Front staff is friendly housekeeping snap was not very friendly. We will definitely be back the pool and hot tub where extremely clean.
Stayed 2 nights in May 2025

2/10 Terrible

Janette

Travelled with family and small children
Disliked: Cleanliness
I am really bummed in this whole experience. Checked in with 2 small children after traveling late. Were given a key to a room that was already occupied. Was then made to stand back in line (a long line) to get the correct room/keys. And then upon entering the room there were no sheets no blankets for the sofa bed. Just really frustrated that things were so unorganized and chaotic when you pay $100+ dollars.
Stayed 1 night in May 2025

8/10 Good

Heather

Stayed 1 night in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top Notch

Warm welcome, informative, great location, very comfortable, slept really well in comfy bets, clean and a great breakfast.
Stayed 1 night in May 2025

8/10 Good

Steven

Stayed 1 night in May 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kayla

Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Very nice, clean place
Stayed 1 night in May 2025

10/10 Excellent

Vicki

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, connected to Old Chicago Restaurant, which was very convenient. We loved the swimming pool and the convenience of unloading & loading the car. Having connecting rooms was nice. Rooms were clean and beds were comfortable.
Stayed 1 night in May 2025

8/10 Good

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Kentner

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and updated...good price.
Stayed 1 night in May 2025

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fantastic.... Biggest room I've ever been in for a great price as well.
Stayed 1 night in May 2025

6/10 Okay

Amanda

Travelled with family, Travelled with family and small children, Travelled with partner
It was fine. Poolside room extremely noisy, but the I guess one should expect that.
Stayed 1 night in May 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Nice hotel with restaurant on site. It was close to the highway in a nice area. The room was clean and comfortable breakfast was fine as it was a standard buffet. I would stay there again
Stayed 1 night in May 2025

4/10 Poor

Denise

Disliked: Cleanliness, staff & service, property conditions & facilities

Customer Service at its worst!

I booked the stay, not realizing it was nonrefundable so, that was 100% on me. When tried to cancel via virtual chat - it would reach out to the hotel and see if they would be willing to cancel with the refund and get back to me within 24 hours. I had no problem accepting the decision either way but this is where it went south I called at 6:30 AM on Friday. Check-in was not until Saturday at 3 PM - within the 24 hour. I spoke with a very incompetent, rude employee named Crystal. She said the manager was off duty until Monday so I would not hear from them until then - I asked how would that work - if the room was for tomorrow at 3 PM and no mgr was available until Mon. it makes no sense? She said nothing would change - no refund, but I wouldn’t find out until Mon. I asked why would they even send me the notification that they would get back to me within 24 hours knowing that was not an option she basically said I don’t know what you want me to say they’re not going to refund you then without notifying me she put me on hold - transferred me to corporate. Thankfully a very kind woman explained everything to me. Needless to say, I changed my mother’s day plans as to not be out the 200+ dollars. Unfortunately, the hotel was not even worth it and i should have took the $ loss. Not like the pics/ Dirty - rundown/ slow elevator - 6 min wait slow ( I was on the 4th) doors didn’t lock for security w/key card as it should.No pool towels. breakfast was subpar. Owners should pay a visit
Stayed 1 night in May 2025

8/10 Good

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to lift door to get it to latch. Bed was comfortable and room was clean with updated drapery and bathroom. Building is older but well maintained. We would stay here again.
Stayed 1 night in May 2025

10/10 Excellent

Sarah

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a girls trip and the pool was great, front desk staff was good and delivered sheets/pillows for the pull out couch right away. Convenient place to stay.
Stayed 1 night in May 2025

10/10 Excellent

BillDozer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice and clean. Our bed was a little firm for our liking. Overall I wouldn't have any problem staying here again.
Stayed 1 night in May 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stay sate
Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Joan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This property is in desparate need of some updating! Rooms are great size but really outdated and smelled musty and like a wet diaper!
Stayed 1 night in Apr 2025

10/10 Excellent

Shell

Stayed 1 night in Apr 2025

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was great!

It was just one night but everything was more than expected. Loved the pool area, the room, the breakfast, and the staff was very friendly and helpful. Would definitely stay here again.
Stayed 1 night in May 2025

10/10 Excellent

Stephanie, Janesville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was very easy. I suggest requesting a room away from the pool of you prefer quiet. Breakfast was average in taste. The eggs and sausage were good and hot but the French toast was not very good. The staff was very friendly and helpful and the cleaning staff was great as well. Our room was dated, but comfortable and clean. I would stay here again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Steven

Stayed 2 nights in Apr 2025