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Grand Harbor Resort and Waterpark

3.5 star property

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Photo gallery for Grand Harbor Resort and Waterpark

Property grounds
Water park
Exterior
Lobby
Free daily continental breakfast

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Pool
  • 24/7 front desk
  • Gym

Explore the area

View in a map
350 Bell St, Dubuque, IA, 52001
  • Place, Diamond Jo Casino
    ‪1 min walk‬
  • Place, Grand Harbor Resort and Waterpark
    ‪2 min walk‬
  • Place, National Mississippi River Museum and Aquarium
    ‪5 min walk‬
  • Airport, Dubuque, IA (DBQ-Dubuque Regional)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | In-room safe, desk, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed with Sofa bed

8.2 out of 10
Very good
(55 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite (No Waterpark Access )

In-room safe, desk, iron/ironing board, cots/infant beds

Junior Suite (No Waterpark Access )

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed (No Waterpark Access )

In-room safe, desk, iron/ironing board, cots/infant beds

Junior Suite, 1 King Bed with Sofa bed (No Waterpark Access )

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds | In-room safe, desk, iron/ironing board, cots/infant beds

Standard Double Room, 2 Queen Beds

8.2 out of 10
Very good
(99 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Grand Harbor Resort and Waterpark

Family-friendly Dubuque hotel connected to the convention centre, steps from Diamond Jo Casino
This smoke-free hotel features free water park access, an indoor pool and a restaurant. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site.
Grand Harbor Resort and Waterpark offers 193 air-conditioned accommodations with a safe and free newspapers. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit and hairdryers.

This Dubuque hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

2 hot tubs are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a complimentary water park, a lazy river and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Grand Harbor Resort and Waterpark. During your stay, you'll be connected to the convention centre and just a quick walk from Diamond Jo Casino. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine while dining at Tony Romas
  • Splash around at the free water park with a lazy river or swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym and 2 hot tubs -
  • Guests speak favourably about the location and the clean guestrooms
  • Steps from Diamond Jo Casino and 5 minutes on foot from National Mississippi River Museum and Aquarium
Grand Harbor Resort and Waterpark offers its guests a complimentary water park, 2 hot tubs, a lazy river, and a waterslide. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 1453 square feet (135 square metres) and includes a conference centre. An indoor pool, a children's pool, and a fitness centre are also featured at the family-friendly Grand Harbor Resort and Waterpark. Self parking is free.

This 3.5-star Dubuque hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:30 AM to 9:00 AM.
Tony Romas – This restaurant specialises in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available 6:30 AM to 9:00 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Tony Romas

Things to do

  • 2 hot tubs
  • Arcade/game room
  • Children's club
  • Children's pool
  • Free water park
  • Gym
  • Indoor pool
  • Lazy river
  • TV in common areas
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's club (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Cot (surcharge)
  • Free water park access
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Lazy river
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Conference centre (1,453 square foot of space)
  • Meeting rooms

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 7 floors
  • Built in 2002
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday and Wednesday:
  • Children's pool
  • Indoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cots (infant beds) are available for USD 5.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 5.0 per day
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Grand Harbor
Grand Harbor Resort
Grand Harbor Resort & Waterpark
Grand Harbor Resort & Waterpark Dubuque
Grand Harbor Resort Waterpark Dubuque
Grand Harbor Waterpark
Grand Harbor Waterpark Dubuque
Harbor Grand Resort
Dubuque Grand Harbor
Grand Harbor Dubuque
Grand Harbor Hotel And Waterpark
Grand Harbor Hotel Dubuque
Grand Harbor Resort And Waterpark Dubuque, Iowa
Grand Harbor Resort And Waterpark Hotel Dubuque
Grand Harbor Resort Dubuque
Grand Harbor Resort Waterpark
Grand Harbor Waterpark Dubuque
Grand Harbor Resort and Waterpark Hotel
Grand Harbor Resort and Waterpark Dubuque
Grand Harbor Resort and Waterpark Hotel Dubuque

Grand Harbor Resort and Waterpark Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 452 out of 1046 reviews
Rating 8 - Good. 274 out of 1046 reviews
Rating 6 - Okay. 193 out of 1046 reviews
Rating 4 - Poor. 76 out of 1046 reviews
Rating 2 - Terrible. 51 out of 1046 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Lori

Travelled with group
Liked: Staff & service

Waterpark

We stayed here after a concert. Brittany at the front desk was AMAZING. She was accommodating, personal, and helpful. The hotel is old and could use a major update.
Stayed 1 night in Aug 2025

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice staff!! Did not come for waterpark, just to stay. The area around it is beautiful!!
Stayed 1 night in Aug 2025

6/10 Okay

Bobby

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Decent newer facility however rooms had quite a bit of damage and were beat up. Carpet had holes. Door had to be forced shut like hinges were bent. Corners and behind furniture was dusty. The view however was immaculate.
Stayed 1 night in Aug 2025

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic value
Stayed 2 nights in Aug 2025

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location. Needs pool updating.
Stayed 2 nights in Aug 2025

8/10 Good

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the river. I liked the walking area. I wish it was longer for my run and walk, but it's lovely and well maintained. It would be a great place to bring our grandchildren!
Stayed 1 night in Aug 2025

8/10 Good

Kaitlin

Liked: Staff & service, property conditions & facilities
Rooms were not as cleaned but not horrible, the staff was super friendly and the pool was nice! However the breakfast wasn’t the best
Stayed 1 night in Aug 2025

8/10 Good

Holly

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly helpful staff. No grab bars in the shower. Waterpark had enough variety for little ones and older kids but not so big that you had a hard keeping track of where they are.
Stayed 2 nights in Aug 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are nothing special but clean. Great location on the river.
Stayed 1 night in Aug 2025

10/10 Excellent

gary

Liked: Cleanliness, staff & service, property conditions & facilities
It was close to the casino. The continental breakfast was the best I’ve had in a long time.
Stayed 1 night in Aug 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort and very friendly staff
Stayed 1 night in Aug 2025

8/10 Good

Sarah

Stayed 2 nights in Aug 2025

8/10 Good

Chad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything all in one place; the water park, the restaurant, the hotel...and close to good coffee shops and the cable car.
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lack of emergency protocol

The clock on nightstand was dusty and sticky. Fire alarm in hotel came on and everyone were evacuated from hotel. Building has no P/A system to direct people.,Kids crying and parents confused. No employeees to help. We had to help other families with little kids. Took about 15-20 minutes to get out of building and still no fire department. Finally they show up and leave but no one gave us any information or told us ok to return to rooms. When we asked why so long for fire department to come they said alarm not connected directly to department and employee had to make the call after they figured out what caused the alarm
Stayed 2 nights in Aug 2025

6/10 Okay

Chelsie

Travelled with family
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Jijo

Stayed 2 nights in Aug 2025

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Joseph

Stayed 2 nights in Aug 2025

4/10 Poor

Lori

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Beds were comfortable
Stayed 1 night in Aug 2025

4/10 Poor

Abbie

Travelled with family and small children
Disliked: Cleanliness
This property (other than the lobby and breakfast area) is so outdated, it’s embarrassing. The hallways and guest rooms are terrible; carpet gross, walls super dirty, zero upgrades in them. For this being a resort on the river there is a lot of opportunity being missed.
Stayed 2 nights in Aug 2025

8/10 Good

Melissa

Stayed 3 nights in Aug 2025

4/10 Poor

Josh

Business traveller
Old rooms need attention
Stayed 1 night in Aug 2025

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place for creating great memories for family!
Stayed 1 night in Aug 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

2/10 Terrible

Stephanie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Ok first the water park…. Part of it is closed which was the big pool and hot tubs. All closed!in the hotel room after showering we could not get the shower to turn off. Maintenance came up and took him an hour to fix it. Also realized after shower that our feet were black from walking on the carpet. It was so dirty in gross we didn’t walk barefoot the rest of the time. So gross!!!
Stayed 1 night in Aug 2025