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Gamma Durango Plaza Vizcaya

4.0 star property
VIP Access

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Photo gallery for Gamma Durango Plaza Vizcaya

Reception
Junior Suite, 2 Double Beds | In-room safe, desk, laptop workspace, blackout curtains
Meeting facility
Lunch and dinner served
Shower, rainfall showerhead, free toiletries, hair dryer

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Gines Vazquez Del Mercado 806, Colonia Nueva Vizcaya, Durango, DGO, 34080
  • Place, Paseo Durango Shopping Center
    ‪12 min walk‬
  • Place, Sagrado Corazon de Jesus Cathedral
    ‪6 min drive‬
  • Place, Calle Constitucion
    ‪7 min drive‬
  • Airport, Durango, Durango (DGO-Guadalupe Victoria Durango Intl.)
    ‪22 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout curtains

Superior Room, 1 King Bed

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | In-room safe, desk, laptop workspace, blackout curtains

Superior Room, 2 Double Beds

9.8 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | In-room safe, desk, laptop workspace, blackout curtains

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds | In-room safe, desk, laptop workspace, blackout curtains

Junior Suite, 2 Double Beds

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Gamma Durango Plaza Vizcaya

This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. Free self-service breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, a business centre and conference space. Change of towels is available on request
Gamma Durango Plaza Vizcaya offers 131 air-conditioned accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Durango hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Gamma Durango Plaza Vizcaya. During your stay, you'll be within walking distance of Paseo Durango Shopping Center. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free self-service breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Enjoy Regional cuisine while dining at Los Portales
  • Amenities include newspapers, a front desk safe and a business centre
  • On-site recreation includes a gym
  • 15 minutes on foot from Paseo Durango Shopping Center and a 3-minute drive from Morelos Garden
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A fitness centre, a vending machine, and gift shops/newsstands are also featured at the business-friendly Gamma Durango Plaza Vizcaya. Self parking is free.

This 4-star Durango hotel is smoke free.

Guests are served a free self-service breakfast on weekdays from 7:00 AM to 9:30 AM and at the weekend from 8:00 AM to 10:00 AM.
Los Portales – This restaurant specialises in Regional cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • Free self-serve breakfast available 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Los Portales

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 500 per pet, per night, plus a deposit of MXN 1000 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 500 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Plus Plaza Vizcaya Hotel Durango
Best Western Plaza Vizcaya Durango
Best Western Plaza Vizcaya Hotel
Best Western Plaza Vizcaya Hotel Durango
BEST WESTERN Plaza Vizcaya Durango, Mexico
Best Western Plus Plaza Vizcaya Hotel
Best Western Plus Plaza Vizcaya Durango
Best Western Plus Plaza Vizcaya
Gamma Durango Plaza Vizcaya Hotel
Gamma Durango Plaza Vizcaya Durango
Gamma Durango Plaza Vizcaya Hotel Durango

Gamma Durango Plaza Vizcaya Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 474 out of 890 reviews
Rating 8 - Good. 282 out of 890 reviews
Rating 6 - Okay. 97 out of 890 reviews
Rating 4 - Poor. 29 out of 890 reviews
Rating 2 - Terrible. 8 out of 890 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quite and good breakfast
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Brenda

Liked: Cleanliness, property conditions & facilities
Good clean
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Jose Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonito hotel..
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, very accommodating and pleasant. Wonderful restaurant for dinner and complementary breakfast.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fiendlu staff and spacious clean accommodation
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to enter, restaurant on the premises, free breakfast and attached to a shopping plaza.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Alberto

Liked: Property conditions & facilities
Great hotel. Friendly staff and excellent rates
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff at Gamma Vizcaya was friendly & helpful. Edgar the bell boy was very nice & helpful. Housekeeping staff were very friendly & always kept our room clean & with clean towels The restaurant had great dining options. Will definitely consider staying there next time we visit Durango.
Stayed 7 nights in Jul 2025
Verified

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and affordable hotel. Nice staff and clean
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, and quiet hotel

Great customer service. We felt welcome every time we encounter a staff.
Stayed 4 nights in Mar 2025
Verified

8/10 Good

Amarily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean place stayed for 1 night
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

Paulina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

fausto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good customer service
Stayed 12 nights in Jun 2025
Verified

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its calm and quiet. Good nights sleep on drive to Mazatlan from Texas.
Stayed 1 night in Feb 2025
Verified

8/10 Good

Javier

Liked: Amenities, property conditions & facilities
Good we spleep very good
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Great service. Friendly staff.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, hot shower and air conditioning was adequate. Staff was very accommodating. The free breakfast was modest but fresh and plentiful. I got my money’s worth.
Stayed 1 night in Apr 2025
Verified

6/10 Okay

RUTH

Liked: Amenities
Disliked: Cleanliness
The room was in ok condition, my earphone dropped off under the bed... I found dust (a lot of it) and there were 2 remote control underneath
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, property conditions & facilities
Excelente
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A 4 star hotel at a 2 star price. Highly recommend
Stayed 1 night in Dec 2024
Verified

8/10 Good

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed in other hotel a couple of years ago, location was great but room was not big, the room at Best Western really roomy, clean and felt safe parking vehicle. Staff helpful.
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service
Enjoying
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms is very spacious
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, clean, confortable, and very conveniently located. Closed to the Cathedral and not far from the airport. Jose
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Jul 2024