Best Western Plus Rio Grande Inn

2.5 star property

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Photo gallery for Best Western Plus Rio Grande Inn

Indoor pool, open 9:00 AM to 9:00 PM, pool loungers
Lobby
Standard Room, 1 King Bed, Non Smoking, Balcony (Walk-in Shower;Larger Room) | In-room safe, individually decorated, individually furnished, desk
Exterior
Free daily buffet breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
400 E 2nd Ave, Durango, CO, 81301
  • Place, Durango and Silverton Narrow Gauge Railroad
    ‪2 min walk‬
  • Place, Animas River Trail
    ‪7 min walk‬
  • Place, Fort Lewis College
    ‪15 min walk‬
  • Airport, Durango, CO (DRO-La Plata County)
    ‪26 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(24 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(76 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Balcony (Walk-in Shower;with Sofabed)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking (Bathtub)

9.0 out of 10
Wonderful
(17 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

9.4 out of 10
Exceptional
(28 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Balcony (Walk-in Shower;Larger Room)

9.2 out of 10
Wonderful
(35 reviews)
  • 19 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

9.4 out of 10
Exceptional
(26 reviews)
  • 19 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Best Western Plus Rio Grande Inn

Hotel with free breakfast, steps from Durango and Silverton Narrow Gauge Railroad
An indoor pool, a 24-hour fitness centre and Access to hot tub are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities.
Best Western Plus Rio Grande Inn offers 101 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with premium cable channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the free breakfast at Best Western Plus Rio Grande Inn. During your stay, you're just a quick walk from Durango and Silverton Narrow Gauge Railroad. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, a business centre and convenience store
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Steps from Durango and Silverton Narrow Gauge Railroad and 6 minutes on foot from Durango Arts Center
  • Dogs welcome for a fee (restrictions apply)
Best Western Plus Rio Grande Inn offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is served daily. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Best Western Plus Rio Grande Inn. Limited free parking is available on a first-come, first-served basis.

This Durango hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Doorbell and phone notification
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 35 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

BEST WESTERN PLUS Rio Grande
BEST WESTERN PLUS Rio Grande Durango
BEST WESTERN PLUS Rio Grande Inn
BEST WESTERN PLUS Rio Grande Inn Durango
BEST WESTERN Rio
BEST WESTERN Rio Grande
BEST WESTERN Rio Grande Inn
Rio Grande BEST WESTERN
Best Western Durango
Best Western Plus Rio Grande Hotel Durango
Durango Best Western
Best Plus Rio Grande Durango
Best Western Plus Rio Grande Inn Hotel
Best Western Plus Rio Grande Inn Durango
Best Western Plus Rio Grande Inn Hotel Durango

Best Western Plus Rio Grande Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 579 out of 1019 reviews
Rating 8 - Good. 277 out of 1019 reviews
Rating 6 - Okay. 103 out of 1019 reviews
Rating 4 - Poor. 41 out of 1019 reviews
Rating 2 - Terrible. 19 out of 1019 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed here from 6/22/25 to 6/25/25. We loved this hotel! There was a pre registration text and that made the whole check in process so much faster. The check in time was 4pm but I requested a check-in at 2pm which was approved without any charge. You have to request housekeeping which I didn't know until the second night of our stay. It would be wise to mention it upon check in. The location was excellent! We rode the train and it was only a block away that we did not need any parking tickets. The parking gets full at night and a bit tight on some spots. It is also a walking distance from Main Street where you find all the nice shops. Our room was beside pool. The only issue is that if you want to sleep before 9am it is better to have a room upstairs. The pool is open from 9am-9pm. The pool and the tub were clean and located right in the middle of the hotel. The hot breakfast was awesome! There were several choices. From muffins, waffle, fruits, eggs, yogurt, toasts, there were many options to choose from. There is also a happy hour from 5:30 pm-7:30pm, although the choices of alcoholic drinks were limited. The laundry room was inside the fitness center on the second floor, and I thought this was an awesome location for laundry. You can work out while doing laundry. The only thing was, the treadmill was broken. The peloton bikes required an account. There was an elliptical and sit down bike, weights, water and towels. Overall, I would highly recommend this hotel!
Stayed 3 nights in Jun 2025

10/10 Excellent

David, San Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
West western has always provided a good product.
Stayed 2 nights in Jun 2025

4/10 Poor

Chris

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The hotel is pleasant and well placed to explore Durango. However, our room had been given away by the hotel despite text confirmation received directly from Best Western that the booking was confirmed. The hotel managed to find an alternative, lower quality, room but the impression provided was that they were doing us a favor. That did not make a good impression. The hotel was very noisy long into the night and no action was taken by hotel staff to address this.
Stayed 2 nights in Jun 2025

6/10 Okay

Verified traveller

Liked: Room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Sedna V

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved the friendly staff and breakfast staff. The property is clean and lovely. We will stay here again soon. Sedna
Stayed 3 nights in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Nice room… friendly service
Stayed 2 nights in Jun 2025

8/10 Good

Wayne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

6/10 Okay

Richard, San Jose

Travelled with family
Unlike previous stays, this time the room smelled like tobacco smoke, it looked quite run down, and the breakfast was unsatisfactory. On previous stays, the breakfast was first rate, but this time they kept running out of food and it was quite messy. I may need to reconsider staying here in the future.
Stayed 3 nights in Jun 2025

8/10 Good

Joe and Kim

Liked: Cleanliness, property conditions & facilities, room comfort
Great room with a comfortable bed. Air conditioning was great and acted like a sound machine as well.
Stayed 2 nights in Jun 2025

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Renovated and new furniture etc. Looks great. Nice people, friendly and helpful. Close to the Durango Narrow Gauge Railroad.
Stayed 1 night in Jun 2025

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Lionel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to downtown
Stayed 3 nights in May 2025

6/10 Okay

Brian

Liked: Cleanliness
Hotel was very dated. It needs to be refreshed.
Stayed 1 night in Jun 2025

10/10 Excellent

Monica

Liked: Cleanliness, property conditions & facilities
Good location and were flexible in booking.
Stayed 3 nights in Jun 2025

10/10 Excellent

Anne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is nice and they offered 2 complimentary drinks during "happy hour" which is a nice touch for people who drink. Room was nice and comfortable. Breakfast was great and slightly better options than most hotels. Great location close to the train ride and downtown so we didn't need to drive anywhere while there. I will definitely be staying there again.
Stayed 2 nights in Jun 2025

10/10 Excellent

charles

Liked: Property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Jill

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Michele

Stayed 1 night in Jun 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
The hotel was in the perfect location—just a short walk to restaurants in the downtown area. It was a nice bonus to enjoy complimentary drinks during Happy Hour. The bed and pillows were very comfortable, and the room was clean. We especially enjoyed the balcony overlooking the river. There were a few downsides. The bathroom was quite small, and the shower water pressure was very low. We stayed in a king room on the 2nd floor with doors that opened to the atrium and pool area. Unfortunately, we were woken up early each morning by the footsteps of guests in the room above us. Inside our room, we could also hear children enjoying the pool and the beeping sounds from the breakfast area (possibly the waffle maker). Luckily the pool hours are 9am-9pm so it didn't disturb our sleep. Breakfast was just okay—nothing special—but it was convenient to have the option to grab something if we wanted. Overall, despite a few minor inconveniences, I would stay here again.
Stayed 3 nights in Jun 2025

8/10 Good

Stefanie

Liked: Staff & service
I like the front desk staff they were friendly and helpful.
Stayed 1 night in Jun 2025

10/10 Excellent

Justine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The BWP Rio Grande was excellent accommodation for our brief family trip for an occasion. The location is excellent, very walkable. The room was just what we needed, no more, no less. We loved having a pool for the children. Breakfast was good. It was the location and pool that did it for us, but it needed to be clean as well, and it was! Parking can be tough at night.
Stayed 2 nights in May 2025

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for walking into Durango. Many options of restaurants, bars & shops. Manager's happy hour drinks were appreciated, as was the included breakfast, although the eating area was very small for the number of room. No housekeeping during our 3 night stay, but replacement towels etc could be requested. Pool area was kept very clean & pool towels were available
Stayed 3 nights in May 2025

10/10 Excellent

Jon

Stayed 1 night in May 2025

8/10 Good

Vicki

Stayed 2 nights in May 2025