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The Balmoral Hotel

4.0 star property

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Photo gallery for The Balmoral Hotel

Children’s play area – outdoor
Exterior
Daily buffet breakfast (ZAR 185 per person)
Minibar, in-room safe, desk, laptop workspace
Meeting facility

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
125 OR Tambo Parade, Durban, KwaZulu-Natal, 4000
  • Place, Golden Mile
    ‪3 min walk‬
  • Place, Durban International Convention Centre
    ‪15 min walk‬
  • Place, uShaka Marine World
    ‪2 min drive‬
  • Airport, Durban (DUR-King Shaka Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Twin Room, 1 Bedroom, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Twin Room, 1 Bedroom, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Sea Facing

Shower, designer toiletries, hair dryer, towels

Standard Sea Facing

9.0 out of 10
Wonderful
(2 reviews)
  • 18 sq m
  • Ocean view
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Sea Facing

Minibar, in-room safe, desk, laptop workspace

Superior Sea Facing

  • Ocean view
  • Sleeps 2
  • 2 Single Beds

View all photos for Studio Non Sea-Facing

Studio Non Sea-Facing | Minibar, in-room safe, desk, laptop workspace

Studio Non Sea-Facing

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 1 Bedroom

Minibar, in-room safe, desk, laptop workspace

Standard Twin Room, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive King Room, 1 Bedroom, Sea Facing

Executive King Room, 1 Bedroom, Sea Facing | Minibar, in-room safe, desk, laptop workspace

Executive King Room, 1 Bedroom, Sea Facing

  • 45 sq m
  • Ocean view
  • Sleeps 1
  • 1 King Bed

View all photos for Executive Twin Room, Sea Facing

Minibar, in-room safe, desk, laptop workspace

Executive Twin Room, Sea Facing

9.0 out of 10
Wonderful
(2 reviews)
  • 45 sq m
  • Ocean view
  • Sleeps 2
  • 2 Single Beds

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Exterior
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  • Air-conditioning
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  • Housekeeping
4.0 out of 5, Very good, 469 reviews
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About this property

The Balmoral Hotel

Family beach hotel near Durban Funworld
Along with a restaurant, this hotel has a 24-hour business centre and 24-hour room service. Free WiFi in public areas and free valet parking are also provided. Additionally, a business centre, conference space and concierge services are on-site.
The Balmoral Hotel offers 95 shared accommodations with air conditioning, fireplaces and minibars. 42-inch plasma televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, designer toiletries and hairdryers.

This Durban hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at The Balmoral Hotel, you're just a quick walk from Golden Mile. You'll find features such as free WiFi in public areas and free valet parking, plus a restaurant.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Services include babysitting, supervised childcare and dry cleaning/laundry
  • Steps from Golden Mile and Durban Funworld
  • Airport and casino shuttle service available for a fee
There's a restaurant on site. WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. An airport shuttle (available 24 hours) and a casino shuttle are available for a fee. A terrace, tour/ticket assistance, and concierge services are also featured at the family-friendly The Balmoral Hotel. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Durban hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
On-site venue – This restaurant specialises in Halal dishes and serves breakfast, lunch and dinner.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 1 mile
  • 24-hour return airport shuttle on request for a surcharge
  • Casino shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 185 per person
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference space
  • Meeting room

Outdoors

  • Direct access to the beach
  • In a provincial park
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fireplace
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Shared accommodation
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Balmoral Hotel

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately ZAR 185 per person
  • Airport shuttle fee: ZAR 470.00 per vehicle (one-way, maximum occupancy 6)
  • Airport shuttle fee per child: ZAR 50 (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
The Balmoral Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Balmoral Durban
Balmoral Hotel Durban
Balmoral Hotel
The Balmoral Hotel Hotel
The Balmoral Hotel Durban
The Balmoral Hotel Hotel Durban

The Balmoral Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 73 out of 205 reviews
Rating 8 - Good. 75 out of 205 reviews
Rating 6 - Okay. 31 out of 205 reviews
Rating 4 - Poor. 14 out of 205 reviews
Rating 2 - Terrible. 12 out of 205 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Balmoral Hotel is a bit dated but clean. In my room the AC didn't initially work but two quick visits from staff and that was remedied. The bathroom is VERY TINY and the shower/tub requires a big step up to get in and out. The Balmoral is right on the beach and has lots of restaurants nearby which is convenient. There are vendors who set up at the beach too. Note the sockets are different than in other parts of South Africa. I didn't have the correct adapter here when I did in Cape Town and Sodwana Bay.
Stayed 3 nights in Sep 2025

10/10 Excellent

Gardy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel at South Beach
Stayed 3 nights in Sep 2025

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived after a 29 hour flight from USA In checking in they did not find my booking which i had done online and later told that their system had nit updated,this booking was done a month prior and should have updated.Got my room after this delay and Pushed a heavy trolley to 3 rd floor where I discovered the room was not made and the former occupants still had things there and they were late to check out.How could the room be declared clean in the system Took more than 20 minutes to be moved to another room Found the room already open and the manager forgot to give me room keys Went down again to collect keys Came back twice and keys were not working At night there was extremely loud music and partying till 4 am right across the hotel Never had a minute of sleep Why can't the hotel work with local authorities to limit the time that people can play music at the beach This was my worst experience at a hotel and was planning to bro g a group of friends from USA and I will not subject them to this standard
Stayed 2 nights in Sep 2025

10/10 Excellent

Elmarie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel stay was comfortable with a good breakfast option Clean rooms and all amenaties was supplied
Stayed 6 nights in Aug 2025

8/10 Good

Amanda

Travelled with family
Liked: Property conditions & facilities
Disliked: Amenities
Brilliantly attentive staff, excellent breakfast and great location right on the sea shore.
Stayed 2 nights in Jul 2025

10/10 Excellent

jack

Stayed 4 nights in Jun 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff is beyond the friendliest and most helpful staff I have ever encountered while traveling extensively. From the hotel manager, reception desk, the restaurant, and the housekeeping staff, everyone was incredible. We had a room facing the water, so it was incredible to look out the windows and clearly see the water and beach. The room was not noisy at all. Breakfast had lots of options and we ate dinner in the hotel almost every night. We already booked this hotel for next year for 10 days.
Stayed 9 nights in Jun 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Had a great time and they treated us Comrades runners well.
Stayed 5 nights in Jun 2025

10/10 Excellent

jack

Stayed 2 nights in Jun 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very old hotel but still has its charm. Location in front of the beach is a big plus, The security at the hotel is good, the food is good. Overall, this old lady is still kicking.
Stayed 2 nights in Apr 2025

10/10 Excellent

Javid Jameel, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, this is a good property in a sketchy area. The staff is friendly.
Stayed 10 nights in Mar 2025

10/10 Excellent

Lihor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Close to the Comrades Marathon Start, ICC, Kingmead, and in front of beach.
Stayed 4 nights in Jun 2024

10/10 Excellent

Kaizer

Stayed 2 nights in Mar 2024

8/10 Good

Wiseman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Rabia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very old hotel, charming and quaint, its beachfront but unsafe to walķ to beach, bothered by homeless beggars and illegal sellers..parking was safe and secure at the rear. Staff was friendly, helpful and very pleasant. As my wife is disabled the first disabled room was unsuitable due to the shower . We were moved to a better equipped bathroom which improved our stay.
Stayed 10 nights in Aug 2023

10/10 Excellent

Nicholas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beach Proximity

Amazing staff and service at the hotel The added view and proximity to the Beach was just an icing
Stayed 5 nights in Nov 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2021

10/10 Excellent

Boitumelo

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

8/10 Good

Msawenkosi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was excellent and Covid protocol was followed/implemented.The hotel is and clean and the rooms are very clean and fresh.
Stayed 1 night in Aug 2021

2/10 Terrible

Norberto

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Skip this place

A bad experience and certainly not a 4 star rating worthy, poorly maintained . Dirty carpet and lifting floor boards .
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
nice stay for older building
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service

Family of 3 vacation

The Balmoral gives value for money but the infrastructure is quite old.
Stayed 2 nights in Apr 2021

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
The personnel went out of their way to make it a good experience. The politeness of the staff was evident right from the security guard outside to the cleaners.
Stayed 2 nights in Jan 2020

10/10 Excellent

Bongiwe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 3 nights in Jan 2020