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Hotel Bannatyne Durham

Property class: 3

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Photo gallery for Hotel Bannatyne Durham

A spacious indoor area with multiple seating arrangements including tables and couches, a large glass partition, and a television screen mounted on the wall.
A spacious indoor area with a play area, seating, and large windows.
A room with four reclining chairs and a bench, arranged in a row.
A modern hotel room with a large bed, bedside tables, a desk, and a flat-screen TV.
A gym with various exercise equipment, including treadmills and weight machines, arranged in rows.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Gym
  • Bar
  • Housekeeping

Explore the area

View in a map
Eden Terrace, Durham, England, DH1 2HJ
  • Place, Top Gear Karting
    ‪6 min walk‬
  • Place, Sherburn Leisure Centre
    ‪4 min drive‬
  • Place, Durham University
    ‪4 min drive‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪44 min drive‬

Room options

View all photos for Standard Double or Twin Room

A hotel room with a large bed, two pillows, a bedside table with a phone, and a painting on the wall.

Standard Double or Twin Room

8.6 out of 10
Excellent
(47 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Double or Twin Room

A hotel room with a large bed, a desk, a TV, and a mirror.

Premium Double or Twin Room

8.8 out of 10
Excellent
(13 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

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About this property

Hotel Bannatyne Durham

This smoke-free hotel features a full-service spa, a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a steam room and massage/treatment rooms.
Hotel Bannatyne Durham offers 50 accommodations with coffee/tea makers and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Recreational amenities at the hotel include a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include hot stone massages, Swedish massages, facials and body wraps. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Hotel Bannatyne Durham. During your stay, you'll be close to Sherburn Leisure Centre. Features include free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Treat yourself to body scrubs, facials or hot stone massages at the spa
  • Services include luggage storage
  • On-site recreation includes a gym, a steam room and racquetball/squash
  • Just a 3-minute drive from St. Nicholas Church and a few minutes from Gala Theatre Durham
Hotel Bannatyne Durham offers its guests a full-service spa, a steam room, and a fitness centre. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

The business-friendly Hotel Bannatyne Durham also features a hair salon and a lift. You'll have access to the indoor pool at a partner property. Free self parking is available.

This 3-star Durham hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Indoor pool (guest access)
  • Playground
  • Racquetball/squash
  • Steam room

Family friendly

  • Access to nearby indoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage

Guest services

  • Housekeeping (daily)

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Spa treatment rooms
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 25 December to 27 December:
  • Dining venue
  • Fitness facilities
  • Swimming pool
The following facilities are closed for New Year's Day:
  • Dining venue
  • Fitness facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Facilities fee: GBP 15 per person, per day and includes use of: sauna; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This hotel will place an authorization for GBP 1 for any bookings where payment for the stay will be made on site instead of at the time of booking.
Payment for the reservation is due at noon on the day of arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Bannatyne Durham
Bannatyne Durham Hotel
Bannatyne Hotel
Bannatyne Hotel Durham
Hotel Bannatyne
Hotel Bannatyne Durham
Hotel Bannatyne Durham Hotel
Hotel Bannatyne Durham Durham
Hotel Bannatyne Durham Hotel Durham

Hotel Bannatyne Durham Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 378 out of 1005 reviews
Rating 8 - Good. 340 out of 1005 reviews
Rating 6 - Okay. 189 out of 1005 reviews
Rating 4 - Poor. 65 out of 1005 reviews
Rating 2 - Terrible. 33 out of 1005 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Beverley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night. The hotel was very clean. The staff were very helpful. Only a short ride by taxi or bus into the town centre. Would stay here again.
Stayed 1 night in May 2026
Verified review

8/10 Good

Karen

Liked: Cleanliness
Didn’t use the spa for anything other than breakfast but the service and food were good
Stayed 3 nights in May 2026
Verified review

8/10 Good

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are all friendly and helpful, having free parking, not far from the city centre, was incredibly helpful
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff n room
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were delightful, and thecrooms extremely spacious and comfortable. Recommended for a decently priced stay a few minutes' car away from Durham.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, thank you gfo
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Callum

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed at this hotel in the past, always a great experience. This time round it was that much better because of the staff. The lady working on reception when we checked in, was friendly and efficient. Accommodating to our request on check in for a fan, and for a later check out. It was hugely appreciated. Will definitely be back!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, amenities
Lovely as always thank you. I love staying here.
Stayed 1 night in Feb 2026
Verified review

4/10 Poor

Sean

Disliked: Amenities
This hotel is on par with a travel lodge.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Tracey

Liked: Cleanliness, property conditions & facilities
Nice, clean hotel
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities
Good stay
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room - spacious and very comfortable. No hot water unfortunately for the shower. Good location for public transport into Durham (bus) and close to shopping.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service, amenities
Room clean and comfortable. Staff very friendly and helpful.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
really clean room and helpful staff
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities
Nice hotel. Clean room and a comfy bed with a spar just opposite. Rooms recently refurbed
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it here thank you
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, amenities
Thanks for the special room. It was lovely.
Stayed 1 night in Jan 2026
Verified review

2/10 Terrible

Joseph

Disliked: Staff & service, amenities, property conditions & facilities
Very noisy room. Someone was trying to get into our room at 3am. Not impressed
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Benjamin

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very noisy, not a great ideas to put me on a. Corridor which had a hen party. Woken up constantly. People unreasonably loud in corridor. Check in was unfriendly but check out lady was lovely. Would definitely not stay again
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean hotel with helpful staff
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities
Budget hotel, clean enough and the staff were really nice people. Very helpful. About a £10 Uber ride from the train station.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Abubaker

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay in
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

anil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polite staff and clean room.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Steve

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfortable
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Sophie

Liked: Cleanliness, staff & service, amenities
Really noisy room- Chinese water torture dripping sound and everything creaked. Apart from that generally clean and ok for a single overnight. There are extra charges for the gym/pool.
Stayed 1 night in Mar 2026