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Hotel Ashley's Garden

4.0 star property

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Photo gallery for Hotel Ashley's Garden

Fireplace
Reception
Coffee service
Front of property
Classic Double Room | Individually decorated, individually furnished, desk, rollaway beds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking included
  • Room service
  • Pet-friendly
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
Karl-Kleppe-Straße 20, Düsseldorf, 40474
  • Place, Messe Düsseldorf
    ‪14 min walk‬
  • Place, Rhine Promenade
    ‪5 min drive‬
  • Place, Konigsallee
    ‪5 min drive‬
  • Airport, Düsseldorf (DUS-Düsseldorf Intl.)
    ‪5 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room | Individually decorated, individually furnished, desk, rollaway beds

Classic Double Room

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Single Room, 1 Single Bed

Basic Single Room, 1 Single Bed | Individually decorated, individually furnished, desk, rollaway beds

Basic Single Room, 1 Single Bed

8.0 out of 10
Very good
(1 review)
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

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About this property

Hotel Ashley's Garden

Hotel with a marina, a quick walk to Aquazoo-Löbbecke-Museum
A marina, a restaurant and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include coffee/tea in a common area, dry cleaning and a library. Change of towels is available on request
Hotel Ashley's Garden offers 29 accommodations with complimentary bottles of water and complimentary bathrobes. Each accommodation is individually furnished and decorated. 42-inch LCD televisions come with digital channels. Bathrooms include baths or showers with a deep soaking bath, complimentary toiletries and hairdryers.

This Düsseldorf hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

During your stay at Hotel Ashley's Garden, you're just a quick walk from Aquazoo-Löbbecke-Museum. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Enjoy local and international cuisine while dining at Ashley's Restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • 8 minutes by foot from Aquazoo-Löbbecke-Museum and a 4-minute drive from Congress Centre Duesseldorf
  • Dogs welcome free of charge (restrictions apply)
Hotel Ashley's Garden offers its guests a marina. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A library, a terrace, and multilingual staff are also featured at the business-friendly Hotel Ashley's Garden. Limited free parking is available on a first-come, first-served basis.

This 4-star Düsseldorf hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:30 AM to 11:00 AM.
Ashley's Restaurant – This restaurant specialises in local and international cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:30 AM to 11:00 AM on weekends; EUR 20 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Ashley's Restaurant

Things to do

  • Billiards/pool table
  • Games
  • Library
  • Shopping
  • TV in common areas

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Marina
  • Terrace

Accessibility

  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • No lift

More

  • 2 floors
  • Banquet hall
  • Built in 1938
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: EUR 25.00

Special check-in instructions

The front desk is open daily from 7 AM - midnight
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 (weight limit: 99 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 8 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 65.0 per night.
  • Cots (infant beds) are available for EUR 20.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20.00 for adults and from EUR 15 for children
  • Late check-out fee: EUR 25.00 (subject to availability)
  • Crib (infant bed) fee: EUR 20.0 per stay
  • Rollaway bed fee: EUR 65.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting
The front desk at this property is open daily from 7 AM - midnight.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 8 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Ashley's Garden Duesseldorf
Hotel Ashley's Garden
Hotel Ashley's Garden Duesseldorf
Hotel Ashley's Garden Hotel
Hotel Ashley's Garden Düsseldorf
Hotel Ashley's Garden Hotel Düsseldorf

Reviews

Hotel Ashley's Garden Reviews

8.6

Excellent

8.4/10

Cleanliness

8.4/10

Staff & service

9.4/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 24 out of 45 reviews
Rating 8 - Good. 12 out of 45 reviews
Rating 6 - Okay. 7 out of 45 reviews
Rating 4 - Poor. 2 out of 45 reviews
Rating 2 - Terrible. 0 out of 45 reviews

Reviews

10/10 Excellent

Neil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a lovely area, would definitely recommend
Stayed 1 night in Jun 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visit here

Excellent little boutique hotel highly recommend.
Stayed 2 nights in Apr 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Quaint Hotel - Service has room for improvement!

It's a quaint hotel with individually designed rooms in a cute neighborhood only steps from the Rhein. I was past of a large group of friends that booked the majority of rooms for one night. While my room was nice, clean and perfectly comfortable, one friend had a room in the annex building and it had not been cleaned thoroughly at all - layer of dust in various places, fingerprints on water glass and faucet. Also, the cleaning crew knocked on her door at 7:30 AM on a Sunday. Not acceptable, in our book. Also, while I understand the challenges of hosting a larger group of friends that may have had some additional demands, the staff was visibly annoyed by it and extremely unfriendly. Considering the business we brought to them in one swoop, I would have expected a more service-oriented attitude from the hotel staff.
Stayed 1 night in Dec 2023

10/10 Excellent

Bostjan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Deirdre

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff where very helpful walking distance to messer show grounds
Stayed 2 nights in Aug 2023

6/10 Okay

Mike, UK

Liked: Property conditions & facilities, room comfort

Disappointing

I'm not going to be prickly about this and give the hotel "0", but when you've been travelling all day and turn up to a hotel at 19.45 (so not too late), get greeted by a guy in his socks who hands you a key to your room, which then turns out not to have been cleaned, you aren't in the best of moods. Due to the faff of having to do this, I forgot to ask for the wifi code for the hotel. I went back to the reception 3 times over the next 2 hours, I rang then bell, I even emailed the hotel - nothing. So the emails I had to urgently download pre my meeting the next day, I simply couldn't. Having taken a breath, the hotel was clean, the shower was good, the restaurant looked nice, although I didn't eat at it, because it was closed the evening I arrived. It is in a pleasant area to the north of the city a short walk to the U-bahn into the city centre. I have therefore tried to be balanced. Many will have a wonderful stay at this hotel, but I won't be returning.
Stayed 2 nights in Feb 2019

10/10 Excellent

Mikko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy and nice

Excellent location if you are attending a conference. The hotel itself was wonderful contrast to chain hotels and the staff was really pleasant. Good work!
Stayed 3 nights in Dec 2018

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

rolf

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Inhabergeführt mit Charme

Kleinod mitten in der Stadt ( zwischen Messe, Rhein und Innenstadt.
Stayed 1 night in Jul 2025

6/10 Okay

Rahela-Emine

Stayed 2 nights in Jun 2025

4/10 Poor

NF METAL TECH (EURL)

Business traveller
Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Andrea

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Würden wieder kommen
Stayed 1 night in Sep 2024

8/10 Good

Andread

Liked: Cleanliness, staff & service, property conditions & facilities
Für eine Nacht alles sehr in Ordnung!
Stayed 1 night in Jul 2024

8/10 Good

Jasmin

Liked: Staff & service
Stayed 2 nights in Jul 2024

8/10 Good

Serdar

Stayed 4 nights in Oct 2023

10/10 Excellent

Pascal

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Klaus

Liked: Cleanliness, staff & service, property conditions & facilities
Top
Stayed 2 nights in Aug 2023

10/10 Excellent

niklas

Stayed 1 night in Mar 2022

10/10 Excellent

Prima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

8/10 Good

Tonny

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2020

10/10 Excellent

Sonny

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Stephan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

10/10 Excellent

Hiroaki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Gut...

Ruhiges Hotel in einer Wohngegend. Gutes Preis-/Leistung Verhältnis.
Stayed 1 night in Aug 2019